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Reviews of Hotel Maya Caprice 4 stars

Postfach 244, 3823 Wengen, Switzerland

#9 of 130 hotels in Wengen

Guests' Choice

Review score

Based on 226 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 11 June 2024

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was right by the train station. The staff was very accommodating and kept our bags a few extra hours while we hiked nearby trails. Breakfast was fantastic and our room was perfect with the best view of the valley below! Loved it all!

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Great view from restaurant
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location of the room . Bedroom window located close to railroad tracks. Noise from train and people walking around till late at night … train starts running very early in the morning. Special caution , be very careful when you make a reservation in booking to not pick the standard room . You will regret it if you want to have a good and restful sleep at this Hotel supposedly a “Boutique Hotel” Bed mattress was extremely hard, and you felt the springs. Pillows were just as bad… very hard. Bathroom towels were of low quality, some bath towels had a small holes by the seams.

    Walking distance from train. The restaurant was outstanding!!!!! The staff at the restaurant especially Sonya, Dimitri and Rachel were extremely nice . Big thanks to them and especially Sonya.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Noises through the ceiling from above

    Location, ability to feel connected to the staff as it was a small hotel. The sauna.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 2 nights

    The view and food was spectacular. Best meals we had in Switzerland!

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Only complaint was that the sauna wasn't open in the mornings. Would have been a great way to start the day and I'd just assumed it would be open on the morning. That's the only thing different I'd look for on a return visit. Our pillows were really thin and needed to be replaced, but we asked for extra and got some newer, comfier ones.

    Breakfast was wonderful, beds were comfy (once we got the new pillows), and location was very convenient. Staff was very kind and welcoming. Balcony view was worth the extra money, really beautiful and the best part of our days.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Lovely and pleasant hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Would appreciate more selection in breakfast especially of fresh vegetables

    Hotel is in great location, super clean and tidy. The restaurant staff are just amazing! So attentive, professional and kind. Special thanks to Dima and Sania for the exceptional hospitality! Room was lovely with incredible views.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    We would come back. And bring our own pillows. 😂
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were horrible. Hard and flat. Surprising because everything else was great. But truly uncomfortable.

    Breakfast was a nice variety and they made eggs, omelette s if requested. Coffees were great. View incredible. Spa was nice extra. Location is perfect!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Broken window in the room, which didn't shut very well.

    Beautiful scenery. Wonderful hotel, great breakfast included.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    We really want the tiger prawn pasta but it is only available at lunch time only. Mostly we are out on tour during lunch. I hope it will also ba available during dinner :)

    View is exceptional. Very near to train station. Very nice staff (special mention to Rachel who always welcomes us with a smile during breakfast)

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Most incredible view!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location is excellent. Just steps from the train. The view from our room was incredible. The breakfast was excellent. I can’t say enough about this hotel!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Hotel Maya Caprice is the perfect place to stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    The pillows were a little flat, but otherwise we were extremely comfortable!

    Staying at this hotel was one of the highlights of our trip-- I wish we could have stayed longer! The breakfast was exceptional and a perfect start to the day. Coming back in the evenings and relaxing in the hot tub was so relaxing. The proximity to the Wengen rail station made it so easy to get to and from our adventures. I hope that we can make another visit someday!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    A perfect place to relax and unwind.
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Near to train station. Rooms were clean & towels were changed daily. Excellent views of the Staubbach Falls & the towering alps. Staff were attentive and professional.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Amazing location with the most beautiful views! The best food we had in all of Switzerland! Staff are all very friendly
    • Leisure trip
    • Group
    • Junior Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The small room was a little too small

    Amazing location! Staff were also super friendly and helpful! The small room was a bit dull but other than that an all round hotel! Food at this restaurant is Michelin star level! It was so good we ate there two days in a row! Highly recommend this hotel!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    A wonderful alpine hotel with a stunning view!
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 3 nights

    Pillows were a tad flat.

    The view was fantastic, room was large and comfortable, bed was great! We loved the location, close to the train station but still very quiet. Breakfast was wonderful, and staff was very helpful with ideas for things to do/hikes to take during our visit.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Location was perfect, incredible view, wonderful and accommodating staff, the restaurant food is delicious. Above and beyond. A must stay place when in Wengen. Hiking paths and train at your doorstep

    Stayed in May 2024

  • Reviewed: 15 March 2024

    8.0
    Very good. We would definitely stay again.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    No ski boot drier.

    Location, cleanliness, restaurant, mountain view

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Excellent.
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 4 nights

    nothing to comment on, would happily go back

    room, staff, food, view, cleanliness - all excellent

    Stayed in March 2024

  • Reviewed: 19 February 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    I would have liked a More friendly reception man.

    Great views from room , bar and restaurant

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Pretty and convenient
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was pretty small, it’s impossible to take a shower without spilling water all over the bathroom

    Very close to the station, helpful staff, nice design. Good restaurant and we loved the Tiramisu.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    the bed was a little hard

    the view from the balcony friendly staff and the food was excellent

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Excellent facility, staff, and location.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only negative would be that the shower was a bit slippery.

    The location is phenomenal because of the proximity to the train station, which is how one gets around to visit all the places in the area. The staff were helpful and kind in response to every question or request for assistance. The common areas were comfortable and clean, and the view from the breakfast room/restaurant can’t be beat.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Really pleasant experience in this hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Spa so small

    Almost Every thing perfect. Very professional staffs.restaurant excellent

    Stayed in December 2023

  • Reviewed: 24 October 2023

    9.0
    Great hotel.
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice staff. Good restaurant.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Amazing! We will be back!
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    If you want action in off season this isn’t your place but we were looking for a quiet nice place to stay after very active days.

    Amazing location in off season for quiet stay with the most amazing food. Super helpful staff.

    Stayed in October 2023

Showing 1 – 25

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