Postfach 244, 3823 Wengen, Switzerland
#9 of 130 hotels in Wengen
Guests' ChoiceBased on 226 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.3
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 11 June 2024
Jenny
United StatesThe location was right by the train station. The staff was very accommodating and kept our bags a few extra hours while we hiked nearby trails. Breakfast was fantastic and our room was perfect with the best view of the valley below! Loved it all!
Stayed in June 2024
Reviewed: 5 June 2024
Bibiana
United StatesThe location of the room . Bedroom window located close to railroad tracks. Noise from train and people walking around till late at night … train starts running very early in the morning. Special caution , be very careful when you make a reservation in booking to not pick the standard room . You will regret it if you want to have a good and restful sleep at this Hotel supposedly a “Boutique Hotel” Bed mattress was extremely hard, and you felt the springs. Pillows were just as bad… very hard. Bathroom towels were of low quality, some bath towels had a small holes by the seams.
Walking distance from train. The restaurant was outstanding!!!!! The staff at the restaurant especially Sonya, Dimitri and Rachel were extremely nice . Big thanks to them and especially Sonya.
Stayed in June 2024
Reviewed: 4 June 2024
Mark
AustraliaNoises through the ceiling from above
Location, ability to feel connected to the staff as it was a small hotel. The sauna.
Stayed in May 2024
Reviewed: 3 June 2024
Michelle
United StatesThe view and food was spectacular. Best meals we had in Switzerland!
Stayed in May 2024
Reviewed: 30 May 2024
Gregory
United StatesOnly complaint was that the sauna wasn't open in the mornings. Would have been a great way to start the day and I'd just assumed it would be open on the morning. That's the only thing different I'd look for on a return visit. Our pillows were really thin and needed to be replaced, but we asked for extra and got some newer, comfier ones.
Breakfast was wonderful, beds were comfy (once we got the new pillows), and location was very convenient. Staff was very kind and welcoming. Balcony view was worth the extra money, really beautiful and the best part of our days.
Stayed in May 2024
Reviewed: 29 May 2024
Lana
IsraelWould appreciate more selection in breakfast especially of fresh vegetables
Hotel is in great location, super clean and tidy. The restaurant staff are just amazing! So attentive, professional and kind. Special thanks to Dima and Sania for the exceptional hospitality! Room was lovely with incredible views.
Stayed in May 2024
Reviewed: 29 May 2024
Stacy
United StatesPillows were horrible. Hard and flat. Surprising because everything else was great. But truly uncomfortable.
Breakfast was a nice variety and they made eggs, omelette s if requested. Coffees were great. View incredible. Spa was nice extra. Location is perfect!
Stayed in May 2024
Reviewed: 27 May 2024
Lesley
United KingdomBroken window in the room, which didn't shut very well.
Beautiful scenery. Wonderful hotel, great breakfast included.
Stayed in May 2024
Reviewed: 26 May 2024
Mae
QatarWe really want the tiger prawn pasta but it is only available at lunch time only. Mostly we are out on tour during lunch. I hope it will also ba available during dinner :)
View is exceptional. Very near to train station. Very nice staff (special mention to Rachel who always welcomes us with a smile during breakfast)
Stayed in May 2024
Reviewed: 24 May 2024
Pamela
United StatesThe location is excellent. Just steps from the train. The view from our room was incredible. The breakfast was excellent. I can’t say enough about this hotel!
Stayed in May 2024
Reviewed: 23 May 2024
Lydia
United StatesThe pillows were a little flat, but otherwise we were extremely comfortable!
Staying at this hotel was one of the highlights of our trip-- I wish we could have stayed longer! The breakfast was exceptional and a perfect start to the day. Coming back in the evenings and relaxing in the hot tub was so relaxing. The proximity to the Wengen rail station made it so easy to get to and from our adventures. I hope that we can make another visit someday!
Stayed in May 2024
Reviewed: 23 May 2024
King
SingaporeNear to train station. Rooms were clean & towels were changed daily. Excellent views of the Staubbach Falls & the towering alps. Staff were attentive and professional.
Stayed in May 2024
Reviewed: 22 May 2024
Farhana
United KingdomThe small room was a little too small
Amazing location! Staff were also super friendly and helpful! The small room was a bit dull but other than that an all round hotel! Food at this restaurant is Michelin star level! It was so good we ate there two days in a row! Highly recommend this hotel!
Stayed in May 2024
Reviewed: 21 May 2024
Caileigh
United StatesPillows were a tad flat.
The view was fantastic, room was large and comfortable, bed was great! We loved the location, close to the train station but still very quiet. Breakfast was wonderful, and staff was very helpful with ideas for things to do/hikes to take during our visit.
Stayed in May 2024
Reviewed: 19 May 2024
Katie
United StatesLocation was perfect, incredible view, wonderful and accommodating staff, the restaurant food is delicious. Above and beyond. A must stay place when in Wengen. Hiking paths and train at your doorstep
Stayed in May 2024
Reviewed: 15 March 2024
David
United KingdomNo ski boot drier.
Location, cleanliness, restaurant, mountain view
Stayed in March 2024
Reviewed: 8 March 2024
Sam
United Kingdomnothing to comment on, would happily go back
room, staff, food, view, cleanliness - all excellent
Stayed in March 2024
Reviewed: 19 February 2024
Emma
United KingdomI would have liked a More friendly reception man.
Great views from room , bar and restaurant
Stayed in February 2024
Reviewed: 2 February 2024
Tatiana
GermanyThe room was pretty small, it’s impossible to take a shower without spilling water all over the bathroom
Very close to the station, helpful staff, nice design. Good restaurant and we loved the Tiramisu.
Stayed in February 2024
Reviewed: 27 January 2024
Donna
United Kingdomthe bed was a little hard
the view from the balcony friendly staff and the food was excellent
Stayed in January 2024
Reviewed: 29 December 2023
Kathy
GermanyThe only negative would be that the shower was a bit slippery.
The location is phenomenal because of the proximity to the train station, which is how one gets around to visit all the places in the area. The staff were helpful and kind in response to every question or request for assistance. The common areas were comfortable and clean, and the view from the breakfast room/restaurant can’t be beat.
Stayed in December 2023
Reviewed: 25 December 2023
Lin
EgyptSpa so small
Almost Every thing perfect. Very professional staffs.restaurant excellent
Stayed in December 2023
Reviewed: 24 October 2023
David
United StatesVery nice staff. Good restaurant.
Stayed in October 2023
Reviewed: 22 October 2023
Faris
United StatesIf you want action in off season this isn’t your place but we were looking for a quiet nice place to stay after very active days.
Amazing location in off season for quiet stay with the most amazing food. Super helpful staff.
Stayed in October 2023
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