Bodmenstrasse 21, 3920 Zermatt, Switzerland
#165 of 464 hotels in Zermatt
Guests' ChoiceBased on 954 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.0
Value for money
8.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 21, 2024
Chloe
United KingdomLoved our stay here, great views and a delicious breakfast! Staff were great and hotel very clean
Stayed in April 2024
Reviewed: June 20, 2024
Virginia
CanadaI cannot think of anything.
I love everything about this place.Perfect location,amazing breakfast, comfortable and clean.staff are helpful with a smile.Special thanks to Doraine ,lovely lady.We had a wonderful stay.Zermatt is wonderfully made place.Its all worth it!
Stayed in June 2024
Reviewed: June 18, 2024
Govindan
SingaporeGenerally everything was good.
Everything was great and above expectations. I would like especially commend a staff - Allia (hope I got her name right). When we booked the hotel we could not book two night in the same room due to unavailability. However, Allia volunteered to look into the matter and when we returned after lunch, she had sorted it out, and we needn't change rooms the next night. This was excellent service and done without a fuss. The icing on the cake for this hotel is that there is sumptuous afternoon for guests, FOC! Given the service and the facilities, the price was very reasonable.
Stayed in June 2024
Reviewed: June 12, 2024
Yuanyu
Taiwanbreakfast was great. very close to station and street.
Stayed in June 2024
Reviewed: June 11, 2024
See
SingaporeNothing.
Really substantial spread. Lots of choices and food options are great. They also serve fried eggs which makes it really nice. Also we did use the spa facilities which are really relaxing for us.
Stayed in June 2024
Reviewed: June 10, 2024
Anna
United KingdomN/A
Staff really friendly
Stayed in June 2024
Reviewed: June 9, 2024
Dennis
United States of AmericaExcellent location, spacious room
Stayed in June 2024
Reviewed: June 5, 2024
Steven
United States of AmericaRoom was very nice, very good breakfast.
Stayed in May 2024
Reviewed: June 5, 2024
Clive
AustraliaA little too warm for us but so are most hotels in Switzerland
We liked the location to the station and close to attractions. A very modern hotel with our own balcony and view. Afternoon tea and fabulous breakfast. Lovely decor and helpful staff.
Stayed in June 2024
Reviewed: June 4, 2024
Joyce
SingaporeThe pillow too soft
The complimentary afternoon tea is a plus pts.
Stayed in May 2024
Reviewed: June 2, 2024
Yvonne
New ZealandA comfortable, spacious room with a lovely view in this amazing town. Zermatt is a wonderland to explore. The hotel is an easy walk from the train and all attractions. Friendly, helpful staff.
Stayed in May 2024
Reviewed: June 2, 2024
Mohit
IndiaLocation was very near to the station. Right next to the main street. Rooms are very nice and comfortable with a lovely balcony and great view. Overall fantastic stay.
Stayed in May 2024
Reviewed: June 1, 2024
Tanya
AustraliaIt was very hot when you walked in from outside.
The close proximity to the train station. It was set back from the Main Street so it was very quiet. The view from our room (308) was lovely. The staff were engaging & friendly.
Stayed in May 2024
Reviewed: June 1, 2024
Louise
Australianothing
The hotel was a very short walk from the train station and an absolute gem. The breakfast was great and the rooms were cosy.
Stayed in May 2024
Reviewed: May 31, 2024
Robert
United States of AmericaExcellent location. Delightful staff. Great breakfast. A perfect stay!
Stayed in May 2024
Reviewed: May 31, 2024
Barbara
United States of AmericaThe location is good - walkable to the train station. The rooms are spacious and clean. They also have a nice breakfast and the afternoon tea is a good bonus.
Stayed in May 2024
Reviewed: May 30, 2024
Chinthika
Sri LankaThey didn't pick us up from train station because we arrived after 6 pm, but we saw other hotels doing so. It woukd have been nice to to be pucjed up as we carry luggage.
Comfortable room and bed and pillows were so comfy. Balcony view was great. Convenient location. The room and bathroom were spacious, and there was good value for money in Zermatt. Breakfast spread was great, and there was a good selection of hot items, too. Afternoon tea / coffee was nice and complementary.
Stayed in May 2024
Reviewed: May 29, 2024
Samantha
United KingdomThe only thing was that the restaurant only offered a set menu rather than the menu provided online. Not a massive issue as lots of other nice restaurants near by
Perfect location, staff were helpful and friendly, breakfast was very nice
Stayed in May 2024
Reviewed: May 29, 2024
Parul
IndiaThe location was wonderful
Stayed in May 2024
Reviewed: May 29, 2024
Rhoderick
PhilippinesPerfect location and very cozy place. Attentive staff
Stayed in May 2024
Reviewed: May 28, 2024
Neil
AustraliaA small fridge in the room would have been nice
Great location - very convenient for train travel and seeing Zermatt. Breakfast was very good, possibly needing a bit of variety day to day. Very civilised afternoon tea included
Stayed in May 2024
Reviewed: May 28, 2024
Ciaran
AustraliaThe only complaint was the central heating was to hot
Gteeat location.
Stayed in May 2024
Reviewed: May 27, 2024
Lena
SingaporeThe lift is pretty small but not a big issue
Good and quiet location. It’s near the trains station and town which was helpful to get food from Coop which sells fresh produce and pre-packed food. Hotel serves healthy spread of breakfast, free afternoon and we can fill up our water near the lobby. It’s has laundry service of 1 loads at 9 CHF which is reasonable compared to the hotel at Montreux which charges by pieces.
Stayed in May 2024
Reviewed: May 23, 2024
Kheng
SingaporeLong bath should have grab bar to assist elderly ascend and descend.
Near train station. Big balcony with beautiful mountain view. Afternoon complimentary coffee n tea with pastries. Big toilet.
Stayed in May 2024
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