N/A

Very lovely hotel, well located, nice staff, clean environment.

Stayed in August 2024

House keeping wasn’t too great

Great location! Wonderful staff, very cute vintage style boutique rooms

Stayed in August 2024

There is just public parking for the car, but a spot can be found

Super clean, great location, and friendly staff. The breakfast was excellent, and the whole experience was fantastic. Would love to come back!

Stayed in August 2024

Excellent restaurant on site

Stayed in July 2024

The staff were lovely, room was beautiful with fabulous views.

Stayed in July 2024

Maybe a bit pricey. But again great service, nice touch.

Warm welcome from the staff. Attention to detail. Breakfast and dinner.

Stayed in June 2024

Views of the lake a bit limited.

Excellent friendly staff and very well run property. Beautiful room. Breakfast lovely.

Stayed in June 2024

The accommodation was very charming, reminiscent of a swiss chalet. Breakfast was delightful. Staff was extremely attentive and kind. We are thankful for the upgrade offered without request. Location is exceptional, close enough to enjoy the city and far enough to experience the lake and country side. Readily accessible to main road.

Stayed in June 2024

Nothing negative to say

The property is beautifully decorated and taken care of, all with wonderful taste!

Stayed in May 2024

Super beautiful hotel, the location is amazing (the views!!), the rooms are lovely and spacious and the restaurant (4 course dinner WAUW and also breakfast) is delicious! All staff was super friendly and helpful with our baby. We had the best time!

Stayed in May 2024

The hotel staff was super nice and attentive, and very flexible to make sure we were comfortable. The rooms were very cozy and the decor was so unique and well thought out. It was an amazing experience!!

Stayed in December 2023

Short walk to Centre. Very quiet. Very cosy and friendly

Stayed in December 2023

N/A

Staff was like being with family. Wonderful greeting/meeting with guests for wine and snacks. Breakfast was fantastic.

Stayed in September 2023

It was quite expensive for a one night stay with dinner but it really was very good.

We stayed at Boutique Hotel Schlussel for one night on our way to Italy. Conny gave us a very warm welcome and was a fabulous host throughout our stay. She kindly upgraded our room from which we had a lovely view of the lake (including from the bath!).The room was very comfortable. We had a first class dining experience - Gosia is an excellent chef! Breakfast was fabulous too with a lot to choose from and very fresh produce. It was a fabulous start to our trip thanks to the lovely hosts.

Stayed in September 2023

No lift and limited parking but thats because I am getting a little old and lazy🤗

Boutique …themed on keys great location

Stayed in September 2023

No airconditioning.

Nice spacious room with a beautiful view on the lake. Excellent breakfast and very friendly staff. The restaurant is of high quality and we were lucky that it was served in the lovely garden.

Stayed in September 2023

Just Bathroom was old and we had a problem with drainage of water.

Everything was great😍

Stayed in September 2023

A bit of a disappointment with the room. Very low ceiling and the bathroom sink right in the room. The shower (very small) did not have almost any privacy. Practically we needed to undress and dress in the room.The toilet (very small again) did not have ventilation. No air condition, needed to have fan running all the time during

The staff was very attentive. The location was perfect, away from noise and traffic. Very good food selection for breakfast and dinner. Generally very high standards with the exception of rooms

Stayed in July 2023

The room was very cozy, breakfast was amazing. we enjoyed our stay!

Stayed in June 2023

The restaurant was good but too expensive for the quality being offered.

Staff is welcoming and friendly. Beds are really comfortable. Breakfast is tasty and freshly made. Location is amazing with spectacular views of Lake Lucerne.

Stayed in April 2023

cleaning service was below avg, left a broken glass, another used wine glass and a dirty wash rag overnight

charming boutique hotel , a lovely room, friendly staff

Stayed in May 2023

Having to leave!

EVERYTHING!!!!! Conny and Gosha are amazing!!!!! It was absolutely brilliant in every way! The welcome, the food, the hospitality.....absolutely 10/10 for everything! We will certainly go back! The hotel is beautiful, the location, the rooms, it really is a little gem! My only concern is that they couldn't possibly keep this up......its wonderful!

Stayed in April 2023

the hotel has a lovely welcoming atmosphere from the moment you step foot inside. our room was large and comfortable. the restaurant cosy and intimate. there are so many little touches to make it look beautiful. The dinner was absolutely delicious, more of a fine restaurant than a restaurant in a small hotel. All the staff speak English and were friendly and helpful. I will be recommending this hotel to friends and family. now it’s a few days later and I have since stayed in two other hotel, I can say that this hotel has been the best value for money by far.

Stayed in April 2023

I can’t find any flaw, honestly.

Conny the manager she is simply amazing, the best I ever met, very welcoming, fun and helpful. She makes you feel really at home, even better!! if you are on the way definitely deserves a stop!

Stayed in February 2023