Based on 3 apartment reviews
8.5Cleanliness
9.3
Comfort
8.4
Location
9.5
Facilities
8.4
Staff
9.4
Value for money
8.8
Free WiFi
2.5
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Reviewed: 15 June 2024
Gary
United KingdomAccess to the property from the town is all uphill, and can be reach by the local bus service, but is not suitable for disabled guests or those not capable of negotiating the hills and steps up to the property entrance. However, the direct route to the property only takes 15 minutes to walk from the main rail station. I had been given instructions that the property would be open and the keys would be found inside the apartment on our arrival. However, we found ourselves locked out and it was necessary to phone the owner, who fortunately answered the call and was able to give instruction to access an emergency key. Had the call not been answered I believe we would have been stranded as there was no other option provided. The apartment is two bedroom, both of which we required for two people staying, but we found that only one bedroom had been serviced and bedding provided. Fortunately the double bedding could be split and the other single room utilised. There was no welcome pack provided of a few simple provisions i.e. milk, tea or coffee which was disappointing and then involved a trek back to town to seek provisions. Instructions on leaving the property involved an expectation of cleaning, gathering of laundry and disposal of rubbish etc. which is fine if you hadn't already been charged a high sum of money for the cleaning and laundry by a cleaner prior to the stay.
The view over the town, the lake and mountain scenery is the best in Arosa. The kitchen facilities were adequate and the utensils and dining equipment would cater for four persons. The beds were comfortable and the covers and pillows appeared new. The rooms were very clean and the decoration simple and well presented. The small balcony from the lounge overlooked the Lake and the furniture provided was welcome, however the chairs were dirty and two of the four were previously damaged. The bathroom was clean and facilities very good. The shower was very good, but only had a shower curtain around the bath and the hot water initially took a lengthy amount of time to come through, but was very hot if required.
Stayed in June 2024
Reviewed: 26 May 2023
Luke
Switzerland- Very clean - fully equipped Kitchen (even a Fondue Caquelon and Raclette oven) - Great view of Obersee - Parking Space in Front of the Property
Stayed in May 2023
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