Am Guisanplatz 2, 3014 Bern, Switzerland
#38 of 43 hotels in Bern
Guests' ChoiceBased on 190 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.7
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 23 June 2024
Keshav
IndiaCan include additional things like coffee maker, locker etc
Very conveniently located near to the tram station. Room was clean with good size and, staff was cordial. Takes about 75 minutes to reach Interlaken.
Stayed in June 2024
Reviewed: 17 June 2024
Salman
CanadaNo complaints whatsoever
Good value for the money, convenient location to move around.
Stayed in June 2024
Reviewed: 1 June 2024
Furkan
GermanyBathroom design due to plastic structure. There were no sleepers for guests.
Top notch: Breakfast Nice croissants. But still less variety.
Stayed in May 2024
Reviewed: 21 May 2024
Sonja
SerbiaWhat's not to like?:)
The location is excellent, the family room is very big and comfortable, and the staff friendly and helpful. Everything was exceptionally clean.
Stayed in May 2024
Reviewed: 21 May 2024
Dimitrios
LuxembourgClean, comfortable room, helpful staff, convenient location very close to tram stop.
Stayed in May 2024
Reviewed: 27 April 2024
Marie
AustraliaTwo small pillows for a double bed is not enough especially since the bed head is hard
Very easy access from city center via tram Comfortable room Very clean Great breakfast
Stayed in April 2024
Reviewed: 11 December 2023
Urs
SwitzerlandEasy Check Out
Stayed in December 2023
Reviewed: 6 December 2023
Vicki
GermanyReception staff were exceptionally helpful. Only the breakfast woman was a bit surly and could not smile. The breakfast was mediocre, but it was OK.
Stayed in December 2023
Reviewed: 23 October 2023
Bogusław
PolandParking daily cost is very high.
Clean and quiet room (4th fl.), even if exposed to main street with trams. Breakfast OK, although short list of food in offer. Walking distance to Old Town (15 minutes) gives you opportunity to see city and its great panorama.
Stayed in October 2023
Reviewed: 18 September 2023
Dimos
SwitzerlandJust average hotel for that amount of money. It was the cheapest in the area and that's why we chose it + because they accept dogs. The bathroom facilities were basic, kinda looks like a boat cabin bathroom.
The room was ok nothing special. Easy parking access and good location. The stuff was helpful and kind no problems there. In general we didn't face any issues. Good thing they accept dogs.
Stayed in August 2023
Reviewed: 27 August 2023
Joanne
United KingdomExpensive. When parking and dogs were added. This was an unreasonable amount per night per dog.
Helpful staff
Stayed in August 2023
Reviewed: 22 August 2023
Sigi
AustraliaIn general prices are a bit steep especially with a bad exchange rate from AUD. But that's our bad luck.
Great staff, very helpful and friendly. Good location near public transport. Rooms are basic but comfortable. Would stay again.
Stayed in August 2023
Reviewed: 12 August 2023
Andrea
ItalyThe room was confortable. The reception was present also late in the night. It Is outside of the city center but very well connected with the tram stop outside of the building. Is very close to the expo ( congress center) and to a small mall ( with fast food and so on) The bed was very compfy.
Stayed in August 2023
Reviewed: 9 August 2023
Mohamed
United Arab EmiratesFacilities as Safe , refrigerator were not available
Friendly staff, near tram station
Stayed in July 2023
Reviewed: 8 August 2023
Bert
BelgiumElectricity malfunctioning, family room had no equipment for coffee
Parking, direct access to public transport, next to horse center, good beds. Nice atmosphere with bar on ground floor
Stayed in August 2023
Reviewed: 30 July 2023
Maile
AustraliaNote its probably a 30 minute walk from the old town if you rest on the hill. You do get the beautiful rose garden viewpoint as a reward for the trek
Clean, staff very nice, near the rose garden viewpoint, grocery store a 10 min walk away, comfortable bed
Stayed in July 2023
Reviewed: 24 July 2023
Crucely
United StatesBreakfast is too expensive.
Location was great!
Stayed in May 2023
Reviewed: 17 July 2023
Colette
IrelandJust one medium sized towel each provided, which we felt was inadequate. Would have liked hand towels too.
Comfortable room. Very clean. Not central but a tram just outside hotel
Stayed in July 2023
Reviewed: 7 July 2023
Christen
CanadaNo fridge at room
The stuff are amazing ,the food , the location
Stayed in June 2023
Reviewed: 20 June 2023
Thu
Vietnamnothing
good location, near the tram stops has AC
Stayed in June 2023
Reviewed: 21 May 2023
Klaudija
SloveniaThat we need to pay parking on site
Good tram conection to the centrum, Parking place
Stayed in May 2023
Reviewed: 19 April 2023
Hil
TurkeyThe water from the shower gets into toilet floor which was uncomfortable.
It was close to city centrum.
Stayed in April 2023
Reviewed: 10 April 2023
Aaron
AustraliaPaid way too much for parking. In many parts of the world, parking is free, not in Europe. We paid enough for rooms, parking should be free.
Good staff and rooms were fairly roomy. Breakfast was good.
Stayed in April 2023
Reviewed: 31 December 2022
Arozatulo
IndonesiaThere is no kettle for hot water
Hotel location, room cleanliness
Stayed in December 2022
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