There's no particularly significant downsides, rather some minor annoyances that didn't ruin anything for us. The breakfast - perhaps as a contrast to the dinner - was quite basic: some bread, some charcuterie, some granola and jams, and that's pretty much it (also some dry crumbly croissants). The room for two had only one chair. Terrace (both hotel and private room terrace) is a no-smoking area, which means one would need to go out to hotel entrance.

The view from the hotel terrace and rooms is amazing - great overlook of the mountains on the other side of the lake, especially at sunset. Close to the cogwheel train station, and not far from other places on Rigi. Lovely dinner experience - we were concerned about 4-course menu, but it was actually very balances in terms of food amount and timing, so it was a great. Comfy beds, decently sized room. Very welcoming and helpful staff.

Stayed in November 2024

Amazing place with an amazing view. Staff was great and supper accommodating. Great mix of a hotel and mountain hut.

Stayed in October 2024

The walk up the hill

The WHAT CAN I DO FOR YOU attitude was everywhere Andre was excep exceptional

Stayed in August 2024

We stayed during the week. The restaurant at the hotel was closed. We tried to book somewhere else, but everywhere else was also closed! It was mid-August, but restaurants all catered for day tourists and closed at 4pm! Only the one hotel by lift was open and only catered for their own hotel guests (and it wasn’t well rated anyway!) We ended up buying sausages before we got the cable car up and finding a bbq place, which was great as the weather was fantastic, but I did book hoping to go out for a birthday dinner. We had a standard room with an amazing lake view, but bathroom in our room was really tiny.

Wonderful views. Nice breakfast with view onto the lake.

Stayed in August 2024

They don’t serve dinner at the hotel (or at least not the night we stayed). There is a restaurant in town, but it was closed. The only other place serving food for dinner was the fancy hotel by the train station. It was more expensive and more of a fine dining experience than we were prepared for.

Stunning views, clean, rustic-modern aesthetic with traditional Swiss flourishes, great breakfast, and a friendly owner

Stayed in August 2024

The ensuite was very small. A cupboard for hanging and keeping clothes would have been useful. Also, we hadn't realised that the restaurant seems to be open only at the weekends - Friday/Saturday? - and there are few options for eating in the village. Finally, it's not so easy if you don't speak German,

This was an excellent location for access to Rigi Kulm. Being at Rigi Kaltbad the hotel had excellent views over the Lake Lucerne and across to the Alps. The rooms were very clean, the staff were very friendly and helpful - in particular the owner, Andre. The breakfasts are good, with plenty on offer.

Stayed in August 2024

Very friendly and professional staff. Recent renovations and equipment. Impeccably clean. This place is being loved and it reflects on the staff, and us guests.

Stayed in July 2024

Pricy

The view from room 11 is amazing. The location is spectacular

Stayed in May 2024

I thought I had a room with a better view

The breakfast was good, but I had higher expectations.

Stayed in September 2023

This is not so much the hotel itself as the vicinity. Due to the limited amount of trains running and limited opening times of nearby restaurants, one has to plan a little bit in advance. I couldn't just figure out where to go when I got hungry, as I prefer to do on holidays. A little planning goes a long way though, and I did not have to reserve a table anywhere during my stay.

Breakfast was just great. I enjoyed the coffee, bread and the croissants. On most days, a plate with some nice cheeses, meat and some nuts/dried fruit was presented. The staff was more than willing to help with anything, and was eager to share tips for things to do and restaurants to eat. The views from the room towards the lake are just stunning. Hiking starts right in front of the hotel. Especially nice was the (not included) dinner. I would definitely recommend this to anyone staying here.

Stayed in September 2023

No evening meal but other restaurants close by so it wasn’t a problem

We arrived early but were given our room free of charge, we were also upgraded to a lake view room which we really appreciated and it made our stay. Breakfast was also included and very enjoyable

Stayed in August 2023

kaltbad has no taxi and the transfer from the train to the hotel with heavy luggage is not possible on foot. the hotel provides a telephone number to ask for help but it is not functional - need to wait - find people etc. i understand there is another luggage transport available at the train station . the hotel should provide this contact too or be more specific on accessibility

dinner event

Stayed in August 2023

There was no clear sign at the entrance door that we were in the right place. It seemed that it's a back door for staff but in fact it was the main entrance. The breakfast was good but we really missed the yoghurt, fruits and vegetables so we needed to buy some tomatoes, peppers, yoghurt and bananas from the local shop. We arrived on an unusually cold summer day and one of our rooms was really cold but they solved the problem quickly.

Perfectly clean rooms and showers, comfortable beds, very friendly and helpful staff. Amazing view from the rooms facing to the lake. There is a very steep hike from the cogwheel station to the hotel. It's a really good exercise but depending on your fitness level it maybe challenging especially with luggage.

Stayed in August 2023

Was a little bit warm in the night since the day was very hot, ~28C, but that's not an issue for us as we could open a window. We would stay again.

We loved the location and how friendly and nice the hosts were! The atmosphere was very relaxed and welcoming, very cosy and rooms were very clean and cosy. Lovely wooden decor. We had a fantastic 4 course dinner in the hotel with the view to the mountains. Exceptional food and friendly service, great value for money! Would recommend to anyone.

Stayed in August 2023

Very friendly staff, amazing view, clean and tidy, only wish they had a water boiler and a hair dryer as well.

Stayed in August 2023

it would be excellent if it's a queen bed

Love the location, the view and the cute little room

Stayed in July 2023

No dinner at the hotel possible unless booked in advance. We were educated upon arrival at 6pm, that we should have read the mail explaining this. The mail was not explicitly explaining, that no booking, no food

Beautiful location, cleanliness, friendly personnel

Stayed in July 2023

The 4 course dinner is only served on Friday and Saturday. It’s on the pricey side (Switzerland…) but it’s extremely good!!!

Stayed in July 2023

Very nice dinner in the evening and a wonderful service from Pascal! Thanks again and auf wiedersehen / the Swedish couple

Stayed in July 2023

This used to be an elite gourmet restaurant, so the expectations are somehow automatically higher than it would be in other place. It is very unfortunately no longer an elite gourmet restaurant (looks like the owner changed or at least the cook), but from the other side they are not much worse than may others around.

Place and house are excellent. The staff is very nice. Strategically excellent place to start many walks over Rigi.

Stayed in July 2023

Walk up from the cogwheel trains can be very tough for people who are not used to it, especially when you have luggage. its steep. so plan accordingly. with old people its difficult going up. The last train to that place to go up the mountain is 10 PM so if you miss that not sure if you will make it as its a car free zone.

Host were very nice . waking up to the mountain view was very breathtaking , swiss breakfast was very nice watching the mountains. we went during july.

Stayed in July 2023

Everything was excellent.

Breakfast was excellent, service was first class , atmosphere given off by the staff was very welcoming and relaxing .

Stayed in July 2023

Amazing location.

Stayed in June 2023

No tv but thats ok because if there was a tv we would miss out on the beautiful scenery. No AC but open both windows to get a cross breeze and that is sufficient.

Pascal our host was friendly, helpful and had a good sense of humor. He had some great suggestions as we didn’t know much about the area. We appreciated his advice very much!

Stayed in July 2023