Pricy

The view from room 11 is amazing. The location is spectacular

Stayed in May 2024

I thought I had a room with a better view

The breakfast was good, but I had higher expectations.

Stayed in September 2023

This is not so much the hotel itself as the vicinity. Due to the limited amount of trains running and limited opening times of nearby restaurants, one has to plan a little bit in advance. I couldn't just figure out where to go when I got hungry, as I prefer to do on holidays. A little planning goes a long way though, and I did not have to reserve a table anywhere during my stay.

Breakfast was just great. I enjoyed the coffee, bread and the croissants. On most days, a plate with some nice cheeses, meat and some nuts/dried fruit was presented. The staff was more than willing to help with anything, and was eager to share tips for things to do and restaurants to eat. The views from the room towards the lake are just stunning. Hiking starts right in front of the hotel. Especially nice was the (not included) dinner. I would definitely recommend this to anyone staying here.

Stayed in September 2023

No evening meal but other restaurants close by so it wasn’t a problem

We arrived early but were given our room free of charge, we were also upgraded to a lake view room which we really appreciated and it made our stay. Breakfast was also included and very enjoyable

Stayed in August 2023

kaltbad has no taxi and the transfer from the train to the hotel with heavy luggage is not possible on foot. the hotel provides a telephone number to ask for help but it is not functional - need to wait - find people etc. i understand there is another luggage transport available at the train station . the hotel should provide this contact too or be more specific on accessibility

dinner event

Stayed in August 2023

There was no clear sign at the entrance door that we were in the right place. It seemed that it's a back door for staff but in fact it was the main entrance. The breakfast was good but we really missed the yoghurt, fruits and vegetables so we needed to buy some tomatoes, peppers, yoghurt and bananas from the local shop. We arrived on an unusually cold summer day and one of our rooms was really cold but they solved the problem quickly.

Perfectly clean rooms and showers, comfortable beds, very friendly and helpful staff. Amazing view from the rooms facing to the lake. There is a very steep hike from the cogwheel station to the hotel. It's a really good exercise but depending on your fitness level it maybe challenging especially with luggage.

Stayed in August 2023

Was a little bit warm in the night since the day was very hot, ~28C, but that's not an issue for us as we could open a window. We would stay again.

We loved the location and how friendly and nice the hosts were! The atmosphere was very relaxed and welcoming, very cosy and rooms were very clean and cosy. Lovely wooden decor. We had a fantastic 4 course dinner in the hotel with the view to the mountains. Exceptional food and friendly service, great value for money! Would recommend to anyone.

Stayed in August 2023

Very friendly staff, amazing view, clean and tidy, only wish they had a water boiler and a hair dryer as well.

Stayed in August 2023

it would be excellent if it's a queen bed

Love the location, the view and the cute little room

Stayed in July 2023

No dinner at the hotel possible unless booked in advance. We were educated upon arrival at 6pm, that we should have read the mail explaining this. The mail was not explicitly explaining, that no booking, no food

Beautiful location, cleanliness, friendly personnel

Stayed in July 2023

The 4 course dinner is only served on Friday and Saturday. It’s on the pricey side (Switzerland…) but it’s extremely good!!!

Stayed in July 2023

Very nice dinner in the evening and a wonderful service from Pascal! Thanks again and auf wiedersehen / the Swedish couple

Stayed in July 2023

This used to be an elite gourmet restaurant, so the expectations are somehow automatically higher than it would be in other place. It is very unfortunately no longer an elite gourmet restaurant (looks like the owner changed or at least the cook), but from the other side they are not much worse than may others around.

Place and house are excellent. The staff is very nice. Strategically excellent place to start many walks over Rigi.

Stayed in July 2023

Walk up from the cogwheel trains can be very tough for people who are not used to it, especially when you have luggage. its steep. so plan accordingly. with old people its difficult going up. The last train to that place to go up the mountain is 10 PM so if you miss that not sure if you will make it as its a car free zone.

Host were very nice . waking up to the mountain view was very breathtaking , swiss breakfast was very nice watching the mountains. we went during july.

Stayed in July 2023

Everything was excellent.

Breakfast was excellent, service was first class , atmosphere given off by the staff was very welcoming and relaxing .

Stayed in July 2023

Amazing location.

Stayed in June 2023

No tv but thats ok because if there was a tv we would miss out on the beautiful scenery. No AC but open both windows to get a cross breeze and that is sufficient.

Pascal our host was friendly, helpful and had a good sense of humor. He had some great suggestions as we didn’t know much about the area. We appreciated his advice very much!

Stayed in July 2023

The hotel is a short walk from the built up area around Rigi Kaltbad, and this means it’s more surrounded by greenery and more secluded. I found the staff to be in great humour and of course very helpful.

Stayed in June 2023

We hadn’t read the details properly, but it could have been made clearer that the hotel,is not accessible by road, only by cable car (€29 per person return) or train. great fun once we knew and had driven 40 minutes round trip from where the road ended to the base of the cable car. The manager took this on board and could not have been kinder.

Wow what a view!! and so peaceful once you are up there. Very helpful and approachable manager, who helped us get to the hotel when we’d taken the wrong route, and booked us dinner at a nearby restaurant. He has done a wonderful job bringing the hotel up to a better standard - a work in progress but already a very comfortable and memorable stay. wonderful,walking routes from the hotel.

Stayed in June 2023

No coffee macine of fridge in the room. A bit overpriced in comparison to other more popular places I stayed during this trip.

Reasonable breakfast, good staff, clean spacious rooms. They guy who was running the hotel was very friendly and helpful.

Stayed in June 2023

The price is quite spicey if you are not from Switzerland and their standard of living.

Really really kind host, very good shower pressure, everything was clean and the views from room and nature were just exceptional!

Stayed in June 2023

Actually, nothing

Pascal is a great host, and is very enthusiastic about the hotel and the area. The room was very recently renovated, and we had a room with a bath/shower, which was an upgrade to what we had booked. Location is great, of course, with excellent views, and sound of cow bells.

Stayed in June 2023

garden kept up would make this place even more attractive

Stayed in June 2023

Marvelous view from the room and dinning and breakfast room. Probably the best view amoung the hotels on the same hight level. Clean and comfortable room.

Stayed in May 2023