1, Esplanade du Mont-Blanc, 2000 Neuchâtel, Switzerland
#9 of 32 hotels in Neuchâtel
Guests' ChoiceBased on 137 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 20 May 2024
Daniel
SwitzerlandRemarkably warm welcome and personal attentions
Stayed in May 2024
Reviewed: 9 May 2024
Yanthay
United KingdomThe view at breakfast was great too
The room was fantastic. We'll decorated and very clean and maintained
Stayed in April 2024
Reviewed: 6 May 2024
Kristina
United StatesAn extra pillow would have been nice-( I didn’t think of asking though.. they may have offered)
Stayed in May 2024
Reviewed: 2 May 2024
Primrose
KuwaitVehicle Parking was a little pricey.
They gave us a free upgrade and they helped us with our luggage in our room. Nice big huge double bed with Mirrors all over.
Stayed in April 2024
Reviewed: 17 April 2024
Eric
PortugalAll good the only issue was a noise room next to ours at 2 am in the morning , ie clients without respect for other
Stayed in April 2024
Reviewed: 7 April 2024
Filippo
Switzerlandnothing went wrong,
Location is perfect. Easy to reach by car, parking place at the hotel, or to a public parking very close to the hotel. The hotel is in front of the lake and close to the city center. Perfect to enjoy a nice walk around. The room was very spacious with a lake-view balcony . Bathroom was big and clean, with a bathtub and a shower. Staff is very nice and welcoming. We were very satisfied with our stay in this hotel.
Stayed in April 2024
Reviewed: 16 March 2024
Thomas
NetherlandsThe staff made me feel very welcome! And the room was fantastic!
Stayed in March 2024
Reviewed: 3 March 2024
Nada
United Arab EmiratesEvery thing
Location ,the stuff where very friendly
Stayed in February 2024
Reviewed: 26 February 2024
Paul
SwitzerlandThe staff were fantastic. Very helpful, good humour, friendly. The welcome was great. No hastle checking in. The breakfast was amazing and the staff attended to our every need.
Stayed in February 2024
Reviewed: 17 February 2024
Gergő
NetherlandsA truly exquisite hotel, on a beautiful location.
Stayed in February 2024
Reviewed: 8 February 2024
George
South African/a
Breakfast was good and hammas also excellent! Staff were friendly and supe helpful..
Stayed in February 2024
Reviewed: 28 January 2024
Moyette
SwitzerlandPerfect location overlooking the lake and stunning views.
Stayed in January 2024
Reviewed: 7 January 2024
Nada
KuwaitIts bit old fashioned and the bed was not comfortable as well as the pillows
The staff is excellent from doormen to room service reception i got a free upgrade so kind like the space and the view and the shower
Stayed in January 2024
Reviewed: 1 January 2024
Clément
FranceThe room was a bit warm at night (but it depends on personal preferences I guess).
Great customer service, drink offered at arrival.
Stayed in January 2024
Reviewed: 20 November 2023
Mikhail
United StatesNeed gym
Stayed in November 2023
Reviewed: 18 November 2023
Iain
United KingdomThe restaurant is understandably very expensive😂
It’s spectacular building in a lovely setting, very well built and finished. my room, with a view over the lake towards the west, was large and very comfortable indeed. I liked having a shoehorn and shoe cleaning kit, which were useful as it turned out. The bathroom was immaculate. The minibar was well stocked, although the prices mean that One might really need a drink before grabbing one. Lovely to have a Nespresso machine in the room, with enough capsules for the morning before breakfast. The staff were faultlessly, polite and friendly, nothing was too much trouble for them.
Stayed in November 2023
Reviewed: 16 November 2023
Aurélie
LuxembourgA bit old school for me but it really doesn’t matter
Staff super nice and helpful Very clean Huge room (got an upgrade) Comfortable bed Luxury View on the lake
Stayed in November 2023
Reviewed: 15 November 2023
Amorysiura
Indonesia-
amazing view, location is super great at the heart of Neuchatel, he staffs are very helpful, perfect stay!!
Stayed in November 2023
Reviewed: 13 November 2023
Peter
SwitzerlandThe house keeping should check the shower heads more often as in our bath room it was clogged with lime scale, just needed to rub the head a bit to clear the holes to get a proper spray.
Well situated center of town, big underground parking next door, help-full staff. Coffee machine in room. Would stay there again with pleasure.
Stayed in November 2023
Reviewed: 25 September 2023
Gary
United KingdomLocation and staff excellent.
Stayed in September 2023
Reviewed: 20 August 2023
Andrew
United KingdomEverything is good. The food I had was not amazing but ok. The hotel, staff, location are amazing. Walk the town for food.
Stayed in August 2023
Reviewed: 31 July 2023
Nora
SwitzerlandVery nice staff, beatiful location, lake view even from the bed (this depends on the room you book, of course)
Stayed in July 2023
Reviewed: 17 July 2023
Andrea
Switzerlandrooms are very nice but not most modern.
close to the lake. calm. classic with modern touch.
Stayed in June 2023
Reviewed: 20 June 2023
Mariana
United Statesexcellent location, very clean, staff very professional and a beautiful view of the lake
Stayed in June 2023
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