There was nothing to dislike.

The room was superb! We got an upgrade for our special night and the hotel outdid themselves with their service. The breakfast was another treat, it’s a buffet with a great view of the mountains ⛰️

Stayed in March 2024

Hotel is well located, near city center and ski lifts. Staff is very friendly. We were upgraded to a room with balcony. Dog friendly. Very good value for money. Thanks again for everything.

Stayed in April 2024

nothing

Breakfast was included which is great. Staff is friendly and helpful.

Stayed in March 2024

Everyone was very friendly

Stayed in December 2023

Pre-assigned seating at the breakfast. The needle in the sewing kit is not usable (opening too small).

Great location close to the center, spacious room with a terrace and a view, comfortable beds, generous breakfast, great food a la carte.

Stayed in August 2023

Very forthcoming, service-minded and personal hostship by the owners. Engaged and caring approach to all guests.

Stayed in July 2023

The beds were a little firm and I would have liked more pillows to choose from, the two pillows available in our double room were quite soft. The room was a bit hot at night, but that's what you get visiting in high summer!

The breakfast and service from reception and waitstaff was fabulous! The rooms were a decent size, and the bathrooms were well appointed. I really loved the local soap in the bathroom.

Stayed in July 2023

Mattrass war a bit warm

Because we hiked from Lenzerheide, the wellness area was great. Large breakfast buffet for the next hike. All in all, we loved it.

Stayed in July 2023

The hotel is beautiful, the view of the mountain very nice, the rooms are comfortable, big and very clean. The location is perfect to walk by the lake and hike up the mountains. The personnel is very friendly, welcoming and helpful for any question asked. The breakfast is good and suits people with gluten allergies. The spa is very pleasant. We liked it so much we stayed another night.

Stayed in July 2023

Breakfast was very good,location good value,maybe I will be here to ski in the future

Stayed in March 2023

Room was a bit too small but still comfy.

Amazing staff and location. I went by myself on a solo ski trip and m stay was everything I was hoping for. Hotel is at a walking distance from the train station,.and the train trip from Chur to Arosa is just stunning. The small spa in the hotel provided for a much needed relaxing time after a day of skiing!

Stayed in February 2023

super location. super friendly and helpful staff

Stayed in January 2023

The toilet seat didn’t stay up.

The room was upgraded from single to double on the top floor with triangle ceiling.

Stayed in September 2022

The wooden floor in our bathroom was creaking, probably because of some previous "water accident".

The hotel staff was nice, talkative, and friendly. We also got a surprise -- a bigger room than we originally ordered. The wellness center is included in the stay's price. Our room was nice and cozy. Breakfast offered a lot of choices. We have also bought ourselves an Arosa Tourist card for one of the days of our stay to take advantage of free cable car runs. The card is offered for a surcharge of 7.80 CHF.

Stayed in August 2022

breakfast was good but not outstanding

clean confortabile homely

Stayed in July 2022

Very friendly and caring hotel staff.

Stayed in August 2022

The restaurant was rather noisy in the evening, but we were given a table with lovely views, so can't really complain!

The staff were very nice and friendly. The hotel was older style, but very cosy, comfortable and welcoming. We were upgraded to a room with a balcony overlooking the mountains. The beds were comfortable, the views great and we were happy. We enjoyed using the jacuzzi after our walking. The hotel is situated quite centrally.

Stayed in June 2022

Swiss hotels are always expensive in high season

nice renovated family hotel, wonderful staff and family owner, very personalized and made you feel very welcome, excellent food, lovely view from balcony and pleasant spa

Stayed in March 2022

"Bergblick" (mountainview) was promised in the discription of the booking. I got street view.

Stayed in March 2022

Very good place to stay, the hotel manager was extremely friendly, we received a room upgrade and we were able to have a very early check-in.

Stayed in January 2022

Excellent locatation, nice hotel, fantastic staff: helpful, friendly, welcoming. Good restaurant with bar - great atmosphere. Had room for 1 person - it had everything, even the little extras. Great view from the window.

Stayed in January 2022

così with very hospitable and supportive owners and stuff

Stayed in January 2022

Super friendly and helpful staff, very tasty dinner and breakfast, close to train station and skilifts

Stayed in January 2022

The hotel was really clean, the staff really helpful and kind. We had a very amazing time. The wellness part is also great, we had a wonderful time in the jacuzzis and the sauna. We brought our dog with us and she enjoyed it quite a lot. The hotel was in a great spot to reach most hiking routes which she loved. We really recommend it.

Stayed in December 2021