The shower cubicle is transparent and in the corner of the room, well it’s shown in the picture without ambiguity, it can be inconvenient for who wants privacy.

Very well maintained for such a small family hotel. Comfortable although its renovation is a bit old.

Stayed in June 2024

Amazing helpful staff and excellent location which was close to all local amenities i.e. shops, restaurants, local bakery and tram stop is just one minute walking distance from the hotel. The hotel was spotless clean, my room was cleaned to a high standard everyday. I booked this trip for my birthday. First I was hesitant to book a single room as I thought it may be too small (thinking about the UK hotels single room size), however after arriving all my doubts vanished. It has all the facilities one person needs except toilet & shower, i.e. it has wardrobe, microwave, cutleries, kettle, sink, tv, desk & chair (where I was working in the evenings after my trip to catch up with my workload) & etc. Toilet & shower were shared, however during my stay I was the only one using the toilet just myself and regarding shower I did not even notice someone was using it either. Both were spotless clean. The hotel does not offer breakfast, however there are plenty options such as local bakery or Freytag where you can have amazing breakfast (there also make various fresh tasty sandwiches + cakes) which is less than 5 minute walking distance from the hotel. The hotel staff were super helpful, they have a good attention to detail too as they gave me a birthday card & chocolate which I did not expect - it was thoughtful of them. They take good care of their guests. I would like to thank them for hosting me and thank especially Samantha for being so helpful, giving advices, recommendations and explaining the area and places to visit in so much detailed way. I have never experienced anywhere such an excellent customer service and care of hotel staff about their guests before. I will definitely come back to this place again when I am in Zurich and recommend this place to others 😊

Stayed in May 2024

Stairs were too steep and narrow. Also there was no elevator.

Very clean and nice staff.

Stayed in June 2024

It gets a little at night. The fans helped, but were very loud. Maybe ceiling fans?

Very comfortable and great location. A family owns and operates this hotel/apartment and we were lucky enough to meet the 3rd and 4th generation. Thank you!

Stayed in June 2024

Booked with a shared bathroom. Shower works fine but is a little cramped.

Warm welcome from Sylvia and she was flexible for a late check in. Snacks & drinks in room. Room perfect for a short stay, warm and quiet.

Stayed in April 2024

Friendly, helpful and exceptional attention to detail

Stayed in February 2024

Shared bathroom and toilet, but it was mentioned in the rules

Staff is very friendly and helpful! Room is very comfortable. Everything you need is there.

Stayed in November 2023

The laundry facility for the hotel rooms are first-rate but be aware that you will need to book access to the laundry and that it is an additional charge.

This is a friendly, family run establishment. The hosts are very welcoming and very helpful in providing information about their city and their neighboorhood. The hotel is steps away from the tram stop which provides you rapid access to the city. If we return to Zurich, we would try to stay here again.

Stayed in November 2023

Very friendly and prepared our bed especially for the wedding night

Stayed in October 2023

The apartment was furnished perfectly for our needs. It was super clean and well cared for. We also met the owner and really liked her. She was very helpful and we appreciated the pride she took in here business. All around perfect stay!!!

Stayed in October 2023

I picked this as it was a family run hotel so not a soulless hotel; it was great to meet the family and we felt well looked after.

Stayed in October 2023

Only difficulty for some people is that there was no elevator. Also, from the main train station I knew which tram to take but had difficulty finding where it was located outside the train station. Couldn't find an info desk and had to ask a local.

Excellent room (they even gave me a free upgrade to a larger room although it wasn't necessary)--comfy bed, microwave and fridge with free water and a beer in it, nice shower, motion sensor nightlight in the bathroom, extra clean, helpful staff. The location was great--2 blocks from the lake with path to the old town) and right by a tram stop and only 2 tram stops from a train station that takes you to the airport. A super stay and I would stay there again. Only drawback was no elevator, but they gave me a choice of ground floor room or second floor.

Stayed in October 2023

The location It was so clean

Stayed in September 2023

N/A

Our double room was exceptionally clean, thoughtfully arranged, & had a large, modern bathroom. The owners were always available & helpful.

Stayed in September 2023

Nothing. We would definitely stay here again

Everything was clean and the space was very comfortable. The location was excellent- quiet neighborhood but close to a tram stop. Our host Sylvia was super friendly and helpful. She offered suggestions and was easily available if we needed her.

Stayed in September 2023

Nothing.

The two bedroom apartments are very spacious and thoughtfully decorated. The location is superb. The tram to the city centre (7 minutes) is right outside. The lake is a short walk (5 minutes) away. The area is vibrant, but not too busy. Lots of lovely restaurants, cafes, bars, and bakeries, in very close proximity. The proprietors are extremely helpful and very friendly people.We have stayed here several times before and love it.

Stayed in September 2023

It was an exceptionally nice place. The room has everything one could possibly need.

Stayed in September 2023

The location is excellent- a short walk to the lake and lots of restaurants. Most importantly the tram stops right outside the door - extremely convenient- we loved staying there !!😍. Sylvia was very helpful and welcoming. Thankyou

Stayed in August 2023

Safe parking for motorcycles if you ask for the closed yard.

Stayed in August 2023

For me it was not a problem at all, but i guess elderly people or people with special needs could have a problem with the stairs (I think there was no elevator).

The owner of the hotel was lovely and the hotel itself was very clean, cozy and the location couldn't be better situated. I chose the economy room with the shared bathroom (as described on the website) and was very pleased with my choice. The toilet and shower that where shared were very clean and I never even met another guest using the shower - so no wait time at all. The room is equipped with a sink, a hairdryer, a bathrobe, a microwave, a small fridge, a ventilator for hot summer nights and an adapter for those who forgot that Switzerland has different power outlets than e.g. austria (I'm speaking of myself.. I forgot that 😅). There is a busstation right in front of the hotel and it's only a short walk by foot to the lake. All in all it was a great stay and I'm looking forward to visiting the Aparthotel from family Hugenschmidt again 😊

Stayed in August 2023

the location is very convenient, right in front of the tram station and nice restaurants and bakeries are nearby. I stayed in a room with shared bathroom, but shared with only another room so it was just like private. For the most, the owner is so wonderful and very kind. Definitely, I'd love to stay here again.

Stayed in June 2023

It was nice to have baby items for our toddler (like a high chair, some toys and the crib), but the 15 CHF per day (not per night) was on the expensive side, IMO.

The location was great. We were travelling with our toddler, so it was nice to be near the lake, some playgrounds, and bakeries. Good supermarket nearby too. It was also near the light rail transit line. The property was super clean, nice, and well equipped. Our apartment was also very quiet, and we were on the ground floor.

Stayed in July 2023

The room is too hot and the fan is so noise. A new fan is necessary for the room.

It’s super clean and there is welcome drinks (including water).

Stayed in June 2023

no separate space for shower

the location was perfect for us. staff were super helpful and everything we needed was supplied

Stayed in June 2023