The hotel was clean,staff were friendly. Also the hotel is in a decent area. Plus close to Le Vieux Street where u can stroll in the evening . There are a lot of restaurants , people are doing paintings, selling stuff. Close to Montreal Eye.

Stayed in June 2024

Breakfast was limited and the same every day. Even if nothing was cooked it would be easy to include some tomatoes or cheese along with different fruit.

Large rooms with high ceilings. Loads of room and artworks a big bonus especially when you have several days to discover and admire them.

Stayed in June 2024

Nothing to report.

Location and staff

Stayed in June 2024

A little more variety at the breakfast would have been nice but the croissants were very good. The elevator was a bit slow. There is too much to complain about.

The location was perfect. It was near attractions and there were many different restaurants nearby. It was also close to a Metro station that we used to get around. The staff was great, very friendly and helpful. The lobby was also interesting with unique objects and paintings.

Stayed in June 2024

Nothing really

Great location in beautiful area. Short walk up steep hill to centre of old town. Junior sweet was very well appointed with bathtub ( a must for my wife) and very comfortable beds. Very good breakfast included very helpful staff.

Stayed in May 2024

All was good.,

included breakfast, location, rooms

Stayed in May 2024

There was no decaf coffee - maybe the breakfast bar could at least have soluble?

Perfect except that there was no decaf coffee!

Stayed in May 2024

Great stay for a few days in the Old Port. Funky decor. Lovely staff.

Stayed in May 2024

I stayed in room 112 which was a huge corner suite on the main floor. The noise from outside woke me up, especially around 3 am. when the bars closed down and there were so many sirens. The room was gorgeous but if you stay in this room then bring ear plugs.

This was a beautiful hotel and the location was perfect for walking around the port. The staff was friendly and helpful. The continental breakfast was croissants, yogurt and fruit. Nothing spectacular but that was fine with me.

Stayed in May 2024

The only negative is that the bathroom has no place for toiletry bags, and the carpet in rooms are a trap for dirt.

Great customer service. Bedding and towels are bright white and in great condition. Room and bathroom clean. Breakfast is continental, amazing croissants. Convenient location, overall amazing interesting hotel.

Stayed in May 2024

Tjere were two of us, and only one shower cap. The shower cap tore after the first wearing, and was not replaced for the second night.

Stayed in May 2024

We were there in may 2024, but the room was too warm, even thought outside temperature at night was cool and comfortable. The air conditioner thermostat was limited and we could not set it below 24c to make the room cooler. Windows cannot open. There was no way to make the room cooler.

Location was perfect, right in the old town square. The staff was very warm and helpful! Hotel was beautifully decorated and rooms were large and clean.

Stayed in May 2024

View was parking lot being excavated and street work

Staff - friendly, knowledgeable, available Room - large, clean and very comfortable

Stayed in May 2024

The room we were given has a view of public parking lot

The location was excellent

Stayed in May 2024

room was dark one of the lamps had a light bulb that was almost non existant

great location fun decor

Stayed in May 2024

I could do without the Che Guevara idolization!

Near restaurants and sights

Stayed in May 2024

Some attention was needed to the facilities..burned out light bulb and pixelated tv you couldn’t watch. Breakfast lacked variety

Great location and friendly staff. Clean and cheerful

Stayed in April 2024

Could have something hot for breakfast, ex, pancakes, waffles, bacon, or sausage. A little bit pricy.

Location, room, guests.

Stayed in April 2024

A big disappointment is the Food at Breakfast very limited for this level of hotel . ... 1) the only protein was hard boiled.eggs or peanut butter .. 2)The only fruit available was red apples.in a bowl on the buffet 3) no cereal/granola etc. 4) hot water.and coffee served from a flask A.missed opportunity for owners and management

Excellent staff , informative and helpful , good customer care skills and local knowledge. Decor is excellent and unique with the Artwork displayed and furnishing styles

Stayed in May 2024

Décor is looking a little dated. Included breakfast ends on early side.

Rooms are very spacious. Lots of Art on the walls everywhere in Hotel. Great location in Old Montreal. beautiful building.

Stayed in April 2024

breakfast was minimal and nothing hot to order was offered, TV didn't have smart apps and signal/picture was interrupted

location, bed size, room size, price

Stayed in April 2024

Our first room wasn’t as clean as our second room. There was dust in the room and mirrors and places the vacuum missed on the carpet. The continental breakfast could use some work. More variety needed and real espresso instead of an Instant machine. The dining room was nice. Also we found a strong septic smell in the hotel, in the lobby and occasionally in our rooms.

The location and history of the building. The decor. The rooms.

Stayed in April 2024

I was happy with everything.

Great location and wonderful staff.

Stayed in March 2024

The start rating is not accurate, this is a good 3 star hotel, definitely not 4 stars. It has no restaurant which is a must for a 4 star property. The furniture is also very outdated with some of the wooden items shaking and creaking when trying to open them. Compared to other offerings in the city, this was not it sadly.

This delightful themed hotel had an absolutely amazing and professional set of staff who were very supportive with questions for first time travellers. Although they didn't help with a rebooking request due to unfortunate circumstances, they provided information throughout. The hotel also has very comfortable beds and pillows, and a very clean and spacious toilet. The American theme was also quite interesting.

Stayed in March 2024