101 Clematis Avenue, T0K 2M0 Waterton Park, Canada
#8 of 8 hotels in Waterton Park
Guests' ChoiceBased on 513 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.1
Facilities
7.3
Staff
8.0
Value for money
7.0
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 24, 2024
Alanna
CanadaRooms are very basic, which is fine. No shower gel, only shampoo and conditioner. I was told to use the shampoo.They have a pool and a hot tub but pool unusable since it was colder than the lake. The hot tub was not even warm. When we asked, we were told it was just repaired and will be later.
Rooms were clean, and the staff were pleasant. Good location. Can walk everywhere in town.
Stayed in June 2024
Reviewed: June 24, 2024
Frederic
CanadaThe hallways needs some updating. The toilet and bathtub needs some updating although they are clean.
Awesome location being close to the splash park, visitor centre, and restaurants. The beds are quite comfortable. Clean rooms.
Stayed in June 2024
Reviewed: June 18, 2024
Isack
CanadaBeds not comfortable. Bed sheets way to rough… my wife has elbow burns from the bed sheets
Close to things
Stayed in June 2024
Reviewed: June 18, 2024
Donald
CanadaCould use some more signage to help provide better directions to each individual room. The exterior of the property could benefit from some tidying up but winters are long and hard here so that understandably takes a toll on the place.
Rather like this place. Have stayed here before and would do so again. The overall appearance of the place seems a little worn / neglected, but the rooms themselves are clean, comfortable and functional. Just love the town of Waterton which, despite some tattered edges, is a joy to behold.
Stayed in June 2024
Reviewed: June 18, 2024
Loree
CanadaConvenient location downtown. Location was great being downtown, close to restaurants.
Stayed in June 2024
Reviewed: June 16, 2024
Nikhil
CanadaThe manager was very rude . We stayed for 3 nights but they was no body for room service . We had to clean our room ourselves like throwing garbage and stuff . When my wife went to tell them front desk the manager behaved and answered very rudely . He said they are short staff so no guarantee that the room will be clean . We can understand short staff issues but theres a polite way to speak . He was not at all polite . All work was done by just one front desk girl who was working round the clock .
Location was perfect
Stayed in May 2024
Reviewed: June 13, 2024
June
United States of AmericaThere was some sort of mechanical noise that was constant. I suspect radon mitigation system. It was a loud persistent white noise. Slept well but beds are getting tired. We needed to request soaps as dispensers were not filled. Weekend arrivals were very noisy way past quiet hours.
We loved having the additional door to chairs and picnic table outside. In town location, we were able to park the car and walk or ride bikes for all of our needs.
Stayed in June 2024
Reviewed: June 9, 2024
Sherene
AustraliaWe love the set out of the room and the bathroom was great.
Stayed in June 2024
Reviewed: June 1, 2024
Doug
CanadaWe didn't like that the kitchen lacked dishes, pepper, and salt, and it needed to be more equipped for cooking meals. The place was so hot inside.
We liked the convenient location. Parking was excellent. The beds were very comfortable. The bathroom was clean and good-sized.
Stayed in May 2024
Reviewed: May 21, 2024
Hua
Canadasound insulation
location
Stayed in May 2024
Reviewed: May 19, 2024
Sandra
CanadaTowels as itemized above. Stop charging for pool towels - it’s ridiculous Put more towels in rooms
The location was great. Was appalled that we had to pay to use swimming towels..that’s a first (and not a good one). Only one towel in room - seems to be a serious issue with towels at this resort. We requested more and they were never delivered. Rooms were clean and quaint.
Stayed in May 2024
Reviewed: May 9, 2024
Steven
CanadaHot tub and pool closed. TV connection had reception issues.
Great location in town
Stayed in May 2024
Reviewed: April 26, 2024
Annette
AustraliaNothing was open but it did mean we didn't have to share the town with too many people.
Great location, close to everything.
Stayed in April 2024
Reviewed: November 7, 2023
Alison
CanadaThe bed was worn and dipped in the middle, and the fireplace did not light up. I was looking for ambiance.
The room was fair, the bathroom was great...and the location is beautiful
Stayed in November 2023
Reviewed: October 31, 2023
Elizabeth
CanadaThe bed had a sunken spot, perhaps turning the mattress might help? The wind whistled through the windows and they were fogged up which restricted seeing the beautiful mountains
Great location, beautiful room
Stayed in October 2023
Reviewed: October 12, 2023
Stephanie
CanadaNewer mattress.
Loved the jacuzzi tub and gas fireplace in our King Suite! Cozy, great location and friendly staff! Access to the Community hottub was also amazing! Overall a great weekend getaway!!
Stayed in October 2023
Reviewed: October 5, 2023
Wendy
CanadaClose to all amenities. The suite offered everything we needed for our stay.
Stayed in October 2023
Reviewed: September 24, 2023
Juliet
United KingdomThe room and communal areas were a little dark and would benefit from a refresh.
Convenient location, lots of space, great facilities for hikers including a fridge, and staff with interesting hiking recommendations. There is an onsite restaurant that is reasonably priced and serves good hearty food. The bathroom was new and large with both a bath and stand alone shower.
Stayed in September 2023
Reviewed: September 23, 2023
Leland
CanadaThe comfy bed and the soaker bathtub
Stayed in September 2023
Reviewed: September 23, 2023
Susan
United States of AmericaOur room smelled of deodorizer used to cover up cigarette smoke odor. The carpet was very stained.
Our stay in Waterton was convenient to the sites and hiking trails we came to the area to enjoy.
Stayed in September 2023
Reviewed: September 22, 2023
Elizabeth
Canadanothing I can think of
Staff
Stayed in September 2023
Reviewed: September 20, 2023
Upton
Canadano soap light bulbs out
Stayed in September 2023
Reviewed: September 17, 2023
Marva
United States of AmericaA breakfast would have been nice as it was off season and other nearly restaurants had closed or limited their menus.
Breakfast was not included on Booking.com
Stayed in September 2023
Reviewed: September 15, 2023
Douglas
CanadaRestaurant's service for dinner was abysmal. The Tv connection kept cutting out
facility was clean and quiet.
Stayed in September 2023
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