4009 River Road, L2E 3E4 Niagara Falls, Canada
#59 of 79 hotels in Niagara Falls
Guests' ChoiceBased on 279 hotel reviews
6.5Cleanliness
6.9
Comfort
7.1
Location
7.7
Facilities
6.5
Staff
8.0
Value for money
6.7
Free WiFi
7.9
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End of dialog contentReviewed: 16 September 2024
Pat
CanadaBooking . com gave us a confirmation but the hotel did not have our reservation. They found us a room anyway.
Stayed in September 2024
Reviewed: 20 August 2024
Lanceloth
CanadaRoom had poor ventilation and the smell of it was not good
Stayed in August 2024
Reviewed: 5 August 2024
Holly
South AfricaRooms are very tired and need a paint and care. Breakfast was scant, even less choice on second morning.
The location was great.
Stayed in August 2024
Reviewed: 4 August 2024
Ali
Lebanonvery bad breakfast
Stayed in July 2024
Reviewed: 28 July 2024
Jessica
CanadaThe odor of the room
The wallpaper was peeling quite badly, and the absence of a fridge was quite disappointing. The ice machine was also a bit unreliable, with ice frequently getting stuck. However, if you’re in good company and simply need a place to sleep, this spot offers good value for your money.
Stayed in July 2024
Reviewed: 27 July 2024
Lyall
CanadaCould be cleaner...some areas of room very worn
Nice staff...good location...good price
Stayed in July 2024
Reviewed: 23 July 2024
Andrzej
United Statesok
Stayed in July 2024
Reviewed: 21 July 2024
Rajiv
CanadaNoisy, it is old needs renovation, floor is so noisy you can hear every step of people walking in other rooms
Near to grocery store, convenience store,attractions not far and restaurants. Lots of parking, didn't like breakfast, no eggs?
Stayed in July 2024
Reviewed: 20 July 2024
Sherk
CanadaThey charged us 5.00 for parking, said the owner hadn't changed website. Funny thing. Parking is not on the bill, just the payment receipt..makes me think they are pocketing the money everytime!
Location was good
Stayed in July 2024
Reviewed: 17 July 2024
Naga
United Stateslocation is lil far from the clifton hills
Pricing is fair as there is no resort fee and parking fee at this point of time but if it changes
Stayed in July 2024
Reviewed: 15 July 2024
Hana
Canadano fridge in room
everything was great and Breakfast was ok, Location is the best love it THX Hana
Stayed in July 2024
Reviewed: 9 July 2024
Ron
CanadaNot enough tables for breakfast. Not enough variety for breakfast. For a large hotel, only 4 tables. We didn't end up staying for breakfast...tables full, only 1 coffee pot (empty). Only toast and cereal offered for breakfast. Did not see any milk for cereal and no peanut butter for toast. Also only offered until 9am. Would be better at least until 10am. A little restaurant attached to property closed @ 10pm Fri and Sat and 8pm on Sunday. Would have visited every night if it was open later. Need a few more plug in areas in rooms.
I booked because of price, free parking, breakfast included, fridge, wifi and air-conditioned. Reception staff was very friendly and housekeeping staff did a wonderful job.
Stayed in July 2024
Reviewed: 8 July 2024
Giovanni
CanadaThe breakfast is not really a breakfast, only suggar and bread available, it not fits for persons with diabetes or is expecting at least a little bit of protein
Stayed in July 2024
Reviewed: 5 July 2024
Elicia
CanadaThe rooms are outdated and have visible wear and tear. The carpet was dirty looking. The ceiling had patches flaking off. The lampshade looked smoke damaged. The neighbors screen was cut/shredded. The one camera that was set up watching the side of the building did not work. The outside walkway was filthy and full of spider webs. The shower does not accommodate large people in the spa tub rooms.
I liked the privacy and that it was fairly quiet. The room was quite large. The spa tub was awesome. The house keeping was great at keeping our towels fresh and room cleaned.
Stayed in July 2024
Reviewed: 1 July 2024
Rochelle
CanadaNeed updating the light fixture, one of the bedside light is not working, curtains need to change as they already rip and coming off from the curtain rod. Need thorough cleaning including the behind of the cabinets and under the air conditioner for they have cobwebs showing already. I guess cleaners are in hurry that they don’t notice.
Good location, staff are very nice and accomodating. Did not expect that they do housekeeping every day like changing the bed and collecting garbage, but they did exceed my expectation. Got the value for what we spend.
Stayed in June 2024
Reviewed: 22 June 2024
Paul
United Kingdomno waffle machine
everything
Stayed in June 2024
Reviewed: 19 June 2024
Girish
CanadaNothing in particular.
Brefast was missing eggs, hashbrowns and muffins.
Stayed in June 2024
Reviewed: 17 June 2024
Clare
United KingdomVery outdated 70s style decor. Desperately needs an update. Looks like a fire hazard from all the wiring and extension leads. I got an electric shock from a switch.
Located near the bus stop for the green line to the falls
Stayed in June 2024
Reviewed: 13 June 2024
Keiichiro
CanadaIt was a bit pricey.
Room is fine. Staff is friendly.
Stayed in June 2024
Reviewed: 7 June 2024
Grios78213
CanadaNo breakfast variety and space to sit.
Room was okay for the price.
Stayed in June 2024
Reviewed: 5 June 2024
Frank
CanadaLack of TV channel guide
Staff was helpful, friendly, cooperative
Stayed in June 2024
Reviewed: 9 April 2024
Mahelet
EthiopiaThe receptionist was so rude. No breakfast
The size of the room was good. The cleaning staff was friendly.
Stayed in March 2024
Reviewed: 9 April 2024
Hoi
Hong KongMy husband said towels are dirty. But we brought our own, so that's fine. And room had strong smell from previous guests.
Check in staff is really nice, he knew all the bookings. I only told him I booked 2 rooms, he aldy knew who I am, very nice and impressive. We didn't request fridge in room which cost $10 but our rooms have fridges.
Stayed in April 2024
Reviewed: 4 April 2024
Ramos
CanadaI'm so disappointed with breakfast only bread and coffee and the dining area it's not that clean.
Only the room was fair enough
Stayed in March 2024
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