4314 Main Street, V0N 1B4 Whistler, Canada
#131 of 196 hotels in Whistler
Guests' ChoiceBased on 113 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
8.0
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Susan
CanadaThe suite is quite old and needs a facelift. Hot water is erratic, beds not that comfy. Location is great but can be very noisy as right over a pub.
Location was very central - could walk everywhere. Not a fancy suite but good value for the price and great for a short stay.
Stayed in April 2024
Reviewed: 18 March 2024
Joanne
United KingdomTowels were too small. No instructions on how to use anything - especially the recycling requirements as I'm sure there could have been more waste we could have recycled. Door code stopped working at 9.30am on the day we left, even though checkout is not until 10am - we were downstairs in the basement dealing with the garbage and couldn't get back into the room that had all our luggage in. The ski locker padlock was very tricky to use, so we ended up leaving our locker unlocked.
Lovely apartments, good size for a 1 bedroom, enough room even when using the sofa bed, good facilities, needed the washing machine will all the ski clothes we had - the free tin of dishwasher and washing tablets was very handy. It was well heated and the fireplace was a nice touch. It was a good location in the centre of town with a short walk to the slopes. The reception were very helpful. The hot tub was lovely in the gym.
Stayed in February 2024
Reviewed: 4 October 2023
Thomas
United StatesWe had a problem with the water in the bathroom shutting off, went to the front desk, which is in another building and were told to call bookings.com since we booked through them. She said they don’t have anything to do with the rooms. Fortunately the water came back on after a short time. Also, the garbage/recycle situation is ridiculous. You are required to take all of your garbage and recycling out both during your stay and on departure and it’s in the basement no where near where you exit the elevators or stairs.
The location was great
Stayed in August 2023
Reviewed: 3 July 2023
Vincent
CanadaToo loud at night from partiers.
Location was great. Close to Olympic stage for concerts
Stayed in July 2023
Reviewed: 24 June 2023
Dave
United KingdomCheck in process could be enhanced. We arrived before the check in closed and had to wait for them to come back. Furniture a bit dated Small towels
Location Balcony size Comfortable bed
Stayed in June 2023
Reviewed: 7 April 2023
Kirsty
New ZealandVery convenient location, clean and tidy. Had everything we needed
Stayed in April 2023
Reviewed: 25 March 2023
Darwin
Canadanoise from street and bar below toaster did not work not enough blankets
location
Stayed in March 2023
Reviewed: 17 February 2023
Anne
United KingdomNeeds better instructions for recycling and ski storage We had two garbage bins - as not Canadian we didn’t know which was for recycling or normal waste. Also need clearer signage for where and when to put the garbage. I was wandering around the storage and car park area trying to find where to leave the garbage bags. Ski storage locate had wrong code inside door of apartment so have to get new one from reception. Could do with a bit of a paint refresh and maintenance as looked dated and had signs of wear.
Great location in the centre of Whistler, close to all amenities. Comfortable apartment and I really like the fire as it made the lounge cosy. Bedrooms and other rooms were clean and the kitchen equipment was fine; plenty of everything you would need for a holiday, including ironing and washing facilities. I found the reception staff helpful and happy to assist. We were located in Eagle Lodge.
Stayed in February 2023
Reviewed: 10 February 2023
Raj
Australialots of lights not working. Hot tub that was advertised was out of commission.
perfect location, comfortable apartment
Stayed in February 2023
Reviewed: 15 January 2023
Scott
AustraliaThe place is probably one of the oldest buildings and needs some upgrades and better maintenance. Booked for 4 people and was put in Bear Lodge. ski locker totally inadequate for 4 guests. fold out bed uncomfortable. Had a wet dog smell that needed a scented candle. carpets, door and paint should be replaced/redone. Hot tub was in a separate building (Deer lodge) and really small and could not cater for many guests staying. For approximately $500 per night (Jan 6 to 11) expect a lot better than this and would stay elsewhere next time.
location was very good, kitchen was functional and laundry facilities in room were good.
Stayed in January 2023
Reviewed: 26 September 2022
Bal
Canadalittle outdated…things were broken ie furniture, blinds knobs. not enough comfy seats for 5
close to village
Stayed in September 2022
Reviewed: 19 September 2022
Nicholas
CanadaStayed at a similar place at Bear. The unit this time however was across the street from the nightclub so it does get pretty loud. Unfortunately our room had towels uncleaned and left in the washer. It shows they may not have thoroughly cleaned or checked the unit.
The location is great.
Stayed in September 2022
Reviewed: 26 August 2022
Khawla
United Arab Emirateslack of AC- very small
location washer and dryer
Stayed in August 2022
Reviewed: 23 August 2022
Tracy
CanadaGreat location with convenient parking
Stayed in August 2022
Reviewed: 3 August 2022
Breann
Canadano air conditioning, expensive
location
Stayed in July 2022
Reviewed: 23 April 2022
Ivan
Canadathe bed was hard, the pillows were too soft, the drain in the bathtub and sink were clogged. When we entered the suite it smelled as inclosure, like wet dog hair and it needed ventilation. We opened the windows to freshen the place.
centrally located
Stayed in April 2022
Reviewed: 19 April 2022
Meghan
CanadaGetting in and out of your hotel is a huge pain. We booked two rooms and they were VERY far from each other and it took a lot away from the stay. There was no pool, only one hotel has a hot tub.
The room was a great size
Stayed in April 2022
Reviewed: 15 April 2022
Tracy
CanadaWE have stayed in this exact suite before and really like the location, the size and the amenities
Stayed in April 2022
Reviewed: 4 March 2022
Brett
Australianot properly equipped
self contained
Stayed in February 2022
Reviewed: 19 February 2022
Bev
Canadasecurity lock on door not working
location, location, location
Stayed in February 2022
Reviewed: 19 November 2021
Tiffany
Sri LankaPull out couch bed was terribly old and uncomfortable. No cable channels, no movie channels, no Netflix or Prime. Needs updating as there's only dvd and cd players in the room. Found strangers hair every where. Not enough coffee, hand soap or dish soap. Lots of construction next door and beneath us waking us up early.
Good location. Self check out. Gym and hot tub access. Polite Vacasa staff and reception.
Stayed in November 2021
Reviewed: 9 September 2021
Alejandra
CanadaThe property could use some Reno’s but overall very spacious apartment and in the heart of whistler
Stayed in August 2021
Reviewed: 2 September 2021
Lisa
CanadaHousekeeping took a while to get back to us(1 hour). We just wanted more towels for the hot tub. The coffee pot was broken so were the drawers were broken. At night you can hear the party goers till 4 in the morning, even with all the windows closed.
The hot tub was nice and so were the staff.
Stayed in August 2021
Reviewed: 27 August 2021
Sarah
CanadaCleaning could have used a slight improvement for our particular unit and we were missing a few supplies (laundry soap) that we needed to go pick up.
Really amazing location as you’re right in the middle of the village. Underground parking is a nice benefit with a lower cost than the surrounding brand name hotels. Lots of space and comfortable unit for the two of us. Really quiet at night inside the building.
Stayed in August 2021
Zakopane, Poland
Albena, Bulgaria
Veysonnaz, Switzerland
Istanbul, Turkey
High Point, USA
Madrid, Spain
Betws-y-coed, UK
Wals, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content