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Reviews of Town Plaza Suites 3 stars

4314 Main Street, V0N 1B4 Whistler, Canada

#131 of 196 hotels in Whistler

Guests' Choice

Review score

Based on 113 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 2 nights

    The suite is quite old and needs a facelift. Hot water is erratic, beds not that comfy. Location is great but can be very noisy as right over a pub.

    Location was very central - could walk everywhere. Not a fancy suite but good value for the price and great for a short stay.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    Had a lovely time, excellent facilities, but it was very expensive
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 9 nights

    Towels were too small. No instructions on how to use anything - especially the recycling requirements as I'm sure there could have been more waste we could have recycled. Door code stopped working at 9.30am on the day we left, even though checkout is not until 10am - we were downstairs in the basement dealing with the garbage and couldn't get back into the room that had all our luggage in. The ski locker padlock was very tricky to use, so we ended up leaving our locker unlocked.

    Lovely apartments, good size for a 1 bedroom, enough room even when using the sofa bed, good facilities, needed the washing machine will all the ski clothes we had - the free tin of dishwasher and washing tablets was very handy. It was well heated and the fireplace was a nice touch. It was a good location in the centre of town with a short walk to the slopes. The reception were very helpful. The hot tub was lovely in the gym.

    Stayed in February 2024

  • Reviewed: 4 October 2023

    7.0
    A convenient location in the village but not as nice as some of the other places we have stayer there.
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We had a problem with the water in the bathroom shutting off, went to the front desk, which is in another building and were told to call bookings.com since we booked through them. She said they don’t have anything to do with the rooms. Fortunately the water came back on after a short time. Also, the garbage/recycle situation is ridiculous. You are required to take all of your garbage and recycling out both during your stay and on departure and it’s in the basement no where near where you exit the elevators or stairs.

    The location was great

    Stayed in August 2023

  • Reviewed: 3 July 2023

    7.0
    Other than the late night noise at from people yelling and screaming. Everything else was good
    • Leisure trip
    • Group
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Too loud at night from partiers.

    Location was great. Close to Olympic stage for concerts

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Check in process could be enhanced. We arrived before the check in closed and had to wait for them to come back. Furniture a bit dated Small towels

    Location Balcony size Comfortable bed

    Stayed in June 2023

  • Reviewed: 7 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Very convenient location, clean and tidy. Had everything we needed

    Stayed in April 2023

  • Reviewed: 25 March 2023

    8.0
    all in all ok.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    noise from street and bar below toaster did not work not enough blankets

    location

    Stayed in March 2023

  • Reviewed: 17 February 2023

    7.0
    Great location and apartment. Could do with a paint and maintenance refresh
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 7 nights

    Needs better instructions for recycling and ski storage We had two garbage bins - as not Canadian we didn’t know which was for recycling or normal waste. Also need clearer signage for where and when to put the garbage. I was wandering around the storage and car park area trying to find where to leave the garbage bags. Ski storage locate had wrong code inside door of apartment so have to get new one from reception. Could do with a bit of a paint refresh and maintenance as looked dated and had signs of wear.

    Great location in the centre of Whistler, close to all amenities. Comfortable apartment and I really like the fire as it made the lounge cosy. Bedrooms and other rooms were clean and the kitchen equipment was fine; plenty of everything you would need for a holiday, including ironing and washing facilities. I found the reception staff helpful and happy to assist. We were located in Eagle Lodge.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    8.0
    Great location, comfy apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    lots of lights not working. Hot tub that was advertised was out of commission.

    perfect location, comfortable apartment

    Stayed in February 2023

  • Reviewed: 15 January 2023

    6.0
    Convenient location, but average/poor facilities
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The place is probably one of the oldest buildings and needs some upgrades and better maintenance. Booked for 4 people and was put in Bear Lodge. ski locker totally inadequate for 4 guests. fold out bed uncomfortable. Had a wet dog smell that needed a scented candle. carpets, door and paint should be replaced/redone. Hot tub was in a separate building (Deer lodge) and really small and could not cater for many guests staying. For approximately $500 per night (Jan 6 to 11) expect a lot better than this and would stay elsewhere next time.

    location was very good, kitchen was functional and laundry facilities in room were good.

    Stayed in January 2023

  • Reviewed: 26 September 2022

    7.0
    it was good
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    little outdated…things were broken ie furniture, blinds knobs. not enough comfy seats for 5

    close to village

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Stayed at a similar place at Bear. The unit this time however was across the street from the nightclub so it does get pretty loud. Unfortunately our room had towels uncleaned and left in the washer. It shows they may not have thoroughly cleaned or checked the unit.

    The location is great.

    Stayed in September 2022

  • Reviewed: 26 August 2022

    7.0
    very pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    lack of AC- very small

    location washer and dryer

    Stayed in August 2022

  • Reviewed: 23 August 2022

    8.0
    Great place to stay when visiting Whistler
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Great location with convenient parking

    Stayed in August 2022

  • Reviewed: 3 August 2022

    6.0
    hot without air conditioning
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    no air conditioning, expensive

    location

    Stayed in July 2022

  • Reviewed: 23 April 2022

    8.0
    great location, easy access to the place. We liked that it had a kitchen and a dinning table.
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the bed was hard, the pillows were too soft, the drain in the bathtub and sink were clogged. When we entered the suite it smelled as inclosure, like wet dog hair and it needed ventilation. We opened the windows to freshen the place.

    centrally located

    Stayed in April 2022

  • Reviewed: 19 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Getting in and out of your hotel is a huge pain. We booked two rooms and they were VERY far from each other and it took a lot away from the stay. There was no pool, only one hotel has a hot tub.

    The room was a great size

    Stayed in April 2022

  • Reviewed: 15 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 2 nights

    WE have stayed in this exact suite before and really like the location, the size and the amenities

    Stayed in April 2022

  • Reviewed: 4 March 2022

    7.0
    good overall stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 15 nights
    • Submitted via mobile

    not properly equipped

    self contained

    Stayed in February 2022

  • Reviewed: 19 February 2022

    7.0
    easy access to restaurants, lifts and shopping
    • Leisure trip
    • Group
    • One Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    security lock on door not working

    location, location, location

    Stayed in February 2022

  • Reviewed: 19 November 2021

    6.0
    Not worth the price. Also WAY to many booking. Com added fees. Never using booking. Co my again
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pull out couch bed was terribly old and uncomfortable. No cable channels, no movie channels, no Netflix or Prime. Needs updating as there's only dvd and cd players in the room. Found strangers hair every where. Not enough coffee, hand soap or dish soap. Lots of construction next door and beneath us waking us up early.

    Good location. Self check out. Gym and hot tub access. Polite Vacasa staff and reception.

    Stayed in November 2021

  • Reviewed: 9 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property could use some Reno’s but overall very spacious apartment and in the heart of whistler

    Stayed in August 2021

  • Reviewed: 2 September 2021

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping took a while to get back to us(1 hour). We just wanted more towels for the hot tub. The coffee pot was broken so were the drawers were broken. At night you can hear the party goers till 4 in the morning, even with all the windows closed.

    The hot tub was nice and so were the staff.

    Stayed in August 2021

  • Reviewed: 27 August 2021

    7.0
    Awesome value, great location!
    • Leisure trip
    • People with friends
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning could have used a slight improvement for our particular unit and we were missing a few supplies (laundry soap) that we needed to go pick up.

    Really amazing location as you’re right in the middle of the village. Underground parking is a nice benefit with a lower cost than the surrounding brand name hotels. Lots of space and comfortable unit for the two of us. Really quiet at night inside the building.

    Stayed in August 2021

Showing 1 – 25

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