5849 York Road, V9L 3S3 Duncan, Canada
#7 of 9 hotels in Duncan
Guests' ChoiceBased on 357 hotel reviews
6.9Cleanliness
7.7
Comfort
7.6
Location
7.5
Facilities
7.0
Staff
8.3
Value for money
7.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Kristopher
CanadaWas suppose to be a non-smoking room but room smelled like cigarette smoke anyways
Place was quiet and comfortable
Stayed in May 2024
Reviewed: May 13, 2024
Amy
Canadadark
secure
Stayed in May 2024
Reviewed: April 21, 2024
Romain
France- Single use products (soap & shampoo) instead of dispensers
- Spacious room - Affordable price - Quality of the bed - Kindness of staff - Perfectly clean
Stayed in February 2024
Reviewed: December 28, 2023
Christina
CanadaNo tea bags or kettle. Hairdryer was not in intuitive place.
Really appreciated the laminate floors (no carpet), blackout curtains, and lack of intrusive chemical fragrance smells which so many cheaper motels overuse. Beds were medium-firm, which we like! Friendly check-in.
Stayed in December 2023
Reviewed: November 13, 2023
Tony
CanadaBathroom tub tap dripped all night. Room was cold and no thermostat. Room smelled faintly of cigarette smoke. Shower curtain was way too long and I was stepping on it while showering. Room overall could use a little more maintenance.
Fairly clean, quick check in, York diner which shared a parking lot had a great breakfast.
Stayed in November 2023
Reviewed: November 6, 2023
Les
CanadaThe facility is looking rather tired, needs some TLC. For a weeks stay I would have expected at least one room service and bed sheet change.
Good location
Stayed in October 2023
Reviewed: October 9, 2023
Gabi_f
United States of AmericaAsked for an upstairs room during on line booking. Was given a downstairs room..
Good location for our needs. Had everything we required for a one night stay
Stayed in September 2023
Reviewed: September 20, 2023
Peter
CanadaUsed for some of the workers, all seemed to work out well.
Stayed in August 2023
Reviewed: September 16, 2023
Jane
SwedenOutside was filthy, booze bottles on stairs, cigarette butts, shady people hanging around at bottom of stairwell. Very creepy people appear to live in the lower room at bottom of stairwell.
Size of the room, location, comfortable bedding
Stayed in September 2023
Reviewed: August 22, 2023
Lisa
CanadaNothing it was very comfortable and clean. The staff were so helpful and friendly.
Did not get breakfast was not included
Stayed in August 2023
Reviewed: August 21, 2023
Kim
CanadaSparse No attempt to decorate - pictures etc
Comfy bed. , air conditioning . Quiet . But expensive for what you get
Stayed in August 2023
Reviewed: August 19, 2023
George
CanadaDamage deposit of $200 was excessive for a senior
Handy
Stayed in July 2023
Reviewed: August 19, 2023
Yvonne
NetherlandsIt is old, you can see that.
Stayed in August 2023
Reviewed: July 25, 2023
Timothy
CanadaRenovated and clean
Stayed in July 2023
Reviewed: July 17, 2023
Julia
CanadaThe price for what you get is not worth it. bathroom sink is not even located in the bathroom. We had a kitchen included in the room, no fan which made it impossible to cook without stinking up the room. Cook top fridge and sink are one unit. The bathroom smelled like mold. Sheets had stains on them. Pull out bed had no sheets.
Staff was very friendly and let us in the room early.
Stayed in July 2023
Reviewed: July 10, 2023
Anton
CanadaWe had noisy people in the unit above us and the guests a few units away from us were outside talking for hours.
Was breakfast included? If so nobody mentioned it to us!
Stayed in July 2023
Reviewed: July 1, 2023
Fern
JapanOn the second day of my stay, there were some ants that appeared in the room.
The location was very convenient to the Cowichan Secondary School, where I had wanted to go for meetings.
Stayed in June 2023
Reviewed: June 20, 2023
Lemarchant
Canadait was all good
we always stay at the thunderbird when we are in duncan
Stayed in May 2023
Reviewed: June 10, 2023
Zabrina
CanadaThe drug use around the area
All was great
Stayed in May 2023
Reviewed: April 3, 2023
Bert
CanadaStairs. I'm disabled
Great place and my parents stayed at this hotel in the 1980'sand were so happy staying at the thunderbird I had to try it myself and totally agree. Very nice and couldn't be happier and trying to book another night for Monday night.
Stayed in March 2023
Reviewed: March 25, 2023
Danielle
CanadaTV was strangely very quiet even with volume turned up to max. Heating was difficult to control. The heater seemed to not have a thermostat and so even setting the heat at the lowest level, it still got rather warm in the room. I had to eventually turn the heat off for the night.
The room was spacious, clean and quiet. Free parking in front of my room. Restaurant right there with good food. Staff was wonderful. Room was ready when I arrived even though I arrived 30 minutes earlier than I said I would be there.
Stayed in March 2023
Reviewed: March 7, 2023
Josephine
CanadaIt was good
Stayed in March 2023
Reviewed: March 6, 2023
Joan
CanadaThe location was convenient for getting to the hospital and the doctor for the scheduled appointments.
Stayed in March 2023
Reviewed: February 1, 2023
Dianne
CanadaAlthough the room was non-smoking and the carpet looked fairly new the room wreaked of cigarette smoke which lead us to believe the smoke had penetrated the walls.
Location to venue we were attending. Overall cleanliness.
Stayed in January 2023
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