602 Dunsmuir Street, V6B 1Y6 Vancouver, Canada
#15 of 72 hotels in Vancouver
Guests' ChoiceBased on 892 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.1
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End of dialog contentReviewed: 23 June 2024
Yvonne
United KingdomVery convenient for town staff were excellent. Great breakfast
Stayed in June 2024
Reviewed: 23 June 2024
Robin
United KingdomBreakfast adequate, however, serving scrambled eggs and and bacon on cold plates is a BIG no-no
Good location. Great room and bar
Stayed in June 2024
Reviewed: 19 June 2024
Kristin
CanadaThe only reason I did not give this hotel a 5/5 is because we were given the only room (on the 3rd floor) that was directly across from the housekeeping supplies closet. When we arrived at our room, the closet's double doors were wide open with housecoats and supply bins basically at our front door, and it remained that way while the housekeepers were working (of course they have to go in and out of the closet on a regular basis). It was noisy and the opposite of visually appealing. This may seem like a petty concern, and we would have been more understanding had the hotel been fully booked or had we checked in that day, but neither were true. Simply put, it was disappointing being given a very obvious undesirably located room when there were other options. With that being said, everything else during our stay was so spectacular that we would definitely return, and just avoid that particular room.
This hotel is absolutely amazing! From the friendly and attentive hotel staff to the fabulous onsite restaurant (Gotham Steakhouse) to the delicious complimentary hot breakfast, it was all around a wonderful experience.
Stayed in June 2024
Reviewed: 17 June 2024
Rob
New ZealandI wish we had one in New Zealand
Very central, well appointed, superb staff
Stayed in June 2024
Reviewed: 14 June 2024
Andrew
United KingdomOur room was on the corner of two busy streets, so the traffics noise was a disturbance
Central location and small
Stayed in June 2024
Reviewed: 9 June 2024
Deborah
BarbadosBreakfast was a little slight but good quality
Location and staff
Stayed in June 2024
Reviewed: 1 June 2024
Timothy
United StatesLarger breakfast!
The service and food were excellent, but I expected a buffet or at least the opportunity for more food. I usually eat a big breakfast when I travel.
Stayed in May 2024
Reviewed: 24 May 2024
Carol
AustraliaGetting in and out of the bathtub for either a shower or bath.
The old world feel but very modern as well.
Stayed in May 2024
Reviewed: 18 May 2024
Deanne
United KingdomNothing at all. We would definitely stay again and recommend. 10/10
The staff were all friendly immediately. The concierge/doorman saw us pulling into the side road in our hire car and immediately he offered help,took our luggage and took it to our room whilst we returned the car. We had no USD on us so couldn't tip, but wanted to recognise his friendly and warm nature. Breakfast was taken to order.. fresh and tasty. Room was clean and large. Bedding crisp. Bathroom nice also. In good spot for restaurants. Hotel had nice lively bar with a fab friendly barman We also walked with our large cases to cruise terminal which took 10 to 12 mins downhill. We overtook taxis and ubers on foot! Some people may chose a hotel closer to the pier but the prices are a lot higher than the St Regis and walking was not an issue. A friendly personal property.
Stayed in May 2024
Reviewed: 12 May 2024
Megan
AustraliaBreakfast
The location, room and staff were brilliant. Surprised there wasn’t a fridge in the room and we didn’t really enjoy the breakfasts but everything else was amazing.
Stayed in May 2024
Reviewed: 10 May 2024
Ervan
AustraliaAs above
Beautiful building, great staff throughout the whole hotel, breakfast menu was great and location was very central
Stayed in May 2024
Reviewed: 9 May 2024
Juan
United StatesLight system. Could not turn on bathroom lights without turning on room lights. Crazy system!!
Breakfast was very good with great service.
Stayed in May 2024
Reviewed: 8 May 2024
Arbogast
United StatesI mistakenly thought this was part of the American St Regis. However it didnt matter. the hotel and location was lovely.
Stayed in May 2024
Reviewed: 4 May 2024
Daryl
United StatesI love their included breakfast. It's by far the best included breakfast I've ever had.
Stayed in April 2024
Reviewed: 28 April 2024
Celes
CanadaVegan breakfast options were limited
Great location. Beautiful building
Stayed in April 2024
Reviewed: 27 April 2024
Randy
United StatesThe city at night is noisier than we are used to. Nothing the hotel can do about that.
Perfect location. Easy walking to attraction or shuttle service. Great breakfast. Very friendly staff and knowledgeable. We have already recommended this hotel to others. Love that an older hotel was updated and not torn down. Important to maintain history.
Stayed in April 2024
Reviewed: 26 April 2024
Fiorella
CanadaN/a
Breakfast was phenomenal.
Stayed in April 2024
Reviewed: 24 April 2024
Bruce
United Statesyou were great
great breakfast exceptional help
Stayed in March 2024
Reviewed: 23 April 2024
Jodi
Australiaroom small
Waiter in the breakfast room was exceptional and went out hof his way to help us with questions etc
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United StatesThe noise level from the streets
Location, friendly helpful staff
Stayed in April 2024
Reviewed: 15 April 2024
Dana
United StatesLocation was great and staff was so kind. The rooms were very clean and newly remodeled. We had an enjoyable stay. The bathroom had heated floors which felt so great. The included breakfast was so amazing and delicious.
Stayed in April 2024
Reviewed: 12 April 2024
Gina
United Kingdomno sleepers provided and fridge
Location and cleanliness
Stayed in April 2024
Reviewed: 11 April 2024
Jolynn
United StatesAll staff were extremely helpful and friendly, especially housekeeping and the porter/concierge! Our family of five was so grateful for the excellent breakfast included in our stay, it allowed us to start our day with ease.
Stayed in March 2024
Reviewed: 11 April 2024
Minaz
CanadaCentral and few minutes to the convention 😄And you are served REAL breakfast yummy yummy..... Not like the cheap franchise 😱
Clean and staff were excellent very vibrant and friendly. From front door to rooms to Bar to breakfast servers 😀🙏🏾
Stayed in April 2024
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