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  5. Reviews of Terrasse Royale Hotel

Reviews of Terrasse Royale Hotel 3 stars

5225 Côte-des-Neiges, H3T 1Y1 Montréal, Canada

#27 of 132 hotels in Montréal

Guests' Choice

Review score

Based on 680 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 20 September 2024

    8.0
    Great room, staff somewhat lacking customer service skills.
    • Leisure trip
    • Family with young children
    • Superior Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff were polite at best, and dismissive at times. Hotel parking incurred extra cost, is double-rowed with cars either blocking your car or being blocked by yours. Non-parked pickup truck blocked us, requiring an extra trip to front desk. Front desk gentleman offered no apology, and after waiting for some minutes and our bewildered looks, told us the equivalent of “please go downstairs”. We proceeded downstairs to the garage, pickup truck gone, and finally drove out. Another point: their ATM only dispenses $20, so don’t count on it in a rush if you need more. A bank across the street offered full ATM services.

    Clean, comfortable rooms.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Great.
    • Leisure trip
    • Couple
    • Superior Suite with Queen Bed
    • Stayed 3 nights

    The TV channel selection could have been better.

    Staff was friendly and helpful. Room was cleaned everyday. The location was excellent, close to Metro, restaurants and food stores. Having a kitchenette was great.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Superb location and beautiful rooms
    • Leisure trip
    • Couple
    • Superior Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Amazing location, awesome room, nice staff.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Walking distance to St. Joseph Oratory, lots of restaurants nearby

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wow! Outstanding value. 5 rooms (bedroom, walk in closet, kitchenette, sitting area, bathroom). Complementary laundry with soap provided. Good location. Off street parking for only $20 per day plus tax. Restaurants and grocery store on the same block. Metro station a short walk away.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    thank you
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    thank you

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Room was huge. Staff very friendly. Centrally located

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    Lovely area, excellent room with a comfy bed.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    9.0
    Wonderful and calm.
    • Leisure trip
    • Couple
    • Superior Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location, big room and bathroom

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    A great spacious hotel
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    The parking space is very small, we could fit our car no problem because it's a sedan but a bigger SUV will probably be difficult to park.

    The room was very very spacious and had a sitting room and a bedroom. The kitchenette was a great add-on, there were plates, cups, cutlery, everything you need. Also the hotel's location is next to the Oratory and there are lots of nice restaurants in the area.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    Pity our room didn't have any views, but it's not a big deal.

    Amazing room, lots of space and great facilities. It was close to the centre of town and very convenient to get around, whether by public transport or cycling. Another bonus was the laundry facility, that could be used for free. Definitely recommend this place for anyone travelling to Montreal!

    Stayed in July 2024

  • Reviewed: 24 August 2024

    9.0
    Enjoyable stay at Teressa Royal, will come back of we visit montreal again.
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 5 nights
    • Submitted via mobile

    Sunday cleaning service - which didn’t clean the trash nor gave new soap Our room didn’t have a view, facing inside and was a bit loud with the AC machine on the roof right below the window. But overall we were not bothered except when sleeping at night.

    Good size & clean room. Cleaning service was also very good and thorough, except on Sunday. Convenient location

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Easy location to access the city by Metro but a nice place to return to for a relaxing evening’s rest
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. It was exactly as described

    Rooms were lovely with lots of facilities either in the room or available to guests at no cost such as washer and dryer. Great location for the Metro and restaurants and bars nearby also

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Great hotel - some noise issues
    • Business trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 3 nights

    I stayed in two rooms - due to the room type I wanted not being available on my final night Unfortunately this room on the top floor was impacted by noise form the plant air conditioner and was noisy and I found it hard to sleep. The first room was great on 2nd floor.

    Close to University of Montreal and in a very nice area Spacious rooms

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Great location , Exceptional staff, Very clean.
    • Leisure trip
    • Family with young children
    • Superior Suite with Two Double Beds
    • Stayed 2 nights

    Parking is limited so show up early to be sure to have a spot. I left my car at the hotel for the entire stay and used the Metro with a weekend pass.

    The location was excellent with Metro stop, Grocery store, restaurants and bakery nearby, I was with my daughter and 21 year old grandson. My daughter went out front to have a cigarette and a homeless person asked her for a cigarette and she declined as she only brought one down. The reception staff must have seen it on camera and quickly came out to ask my daughter if she was ok. She always felt safe and I was very impressed with the professional and friendly service of all staff. I would recommend this place to friends and would certainly stay there again in the future.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The corridor is too narrow compared to the room. The underground garage requires good driving skills to save every inch of space.

    Good location, there is a supermarket nearby, and the Japanese ramen opposite the hotel is very good. It only takes 5 minutes to walk to Saint Joseph’s Oratory. The hotel room is large and comfortable. The staff are very welcoming.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Beautifully renovated updated boutique style hotel room with a separate bedroom, kitchennette and bathroom. Fantastic location. Trendy restaurants, grocery stores, liquor store, outdoor fruit market, all located on both sides of the hotel street. Subway and downtown bus within a couple minutes walk. Beautiful view of the St Joseph Oratory and within walking distance. Amazingly friendly, bilingual and very helpful front desk staff. A real gem of a hotel. Recommend it 101%. I will definitely stay at this hotel again on my next visit to Montreal.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    I would definitely book again.
    • Leisure trip
    • Group
    • Superior Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The location was great. Venue was very clean. The little kitchenette was a bonus.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    The fact that the doors at the entry aren't automatic doors, but I think.most hotel are like that. For disabled people I think that would be a really good thing to make automatic doors in the future! Because holding heavy doors open when using a cane AND having our suitcase is really hard. Though, thanks to the staff who helped us with the doors!

    I loved the location so much! We had so many food choice around and the metro (stm, not the grocery) was so close! I also liked that we had a kitchenette in our room! So practical when wanting to cook a little something!

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Great hotel and service.
    • Leisure trip
    • Family with young children
    • Superior Suite with Two Double Beds
    • Stayed 1 night

    Parking situation could be better but it was OK.

    Great hotel and service!

    Stayed in July 2024

  • Reviewed: 3 August 2024

    10
    Great location and beautiful rooms.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Great location, staff was helpfull and the room was modern. I got a great night sleep.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 3 nights
    • Submitted via mobile

    We have a good stay at the hotel. The suit was large and comfortable with all necessary amenities. The offer an underground parking for 23CAD which was very convenient. The area is very busy with stores, restaurants, bakeries but also convienient if you looking for quick shopping or eatery. There is close to public trasportation like Metro and bus that take you to Old town and downtown within 20 minutus. Overall we are very satisfied with this stay.😀👍

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Good quality medium economical hotel.
    • Leisure trip
    • Couple
    • Superior Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing wrong but a good 15 minutes from downtown sights by car,

    Near local shops and restaurants for easy breakfast and lunch. Room had kitchen and separate bedroom. Quiet!

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Great hotel!
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Wow, what a nice hotel. Very clean, very modern. Perfect! Everything you want for a hotel.

    Stayed in July 2024

Showing 1 – 25

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