150 Albert Street, K1P 5G2 Ottawa, Canada
#38 of 56 hotels in Ottawa
Guests' ChoiceBased on 783 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 23 September 2024
Camille
CanadaNothing
Great location, friendly staff, great breakfast , very comfortable room .
Stayed in September 2024
Reviewed: 12 September 2024
Hv
Sri LankaNoting specific about the room. But parking arrangements could have been better.
Excellent rooms with all required basic amenities.
Stayed in August 2024
Reviewed: 5 September 2024
Nino
CanadaValet parking only, not convenient if you forget something in the car and needs to get it
Great breakfast. Central location
Stayed in August 2024
Reviewed: 5 September 2024
Alvaro
ChileAll good!
Well located, clean, up-to-date infrastructure.
Stayed in September 2024
Reviewed: 3 September 2024
Ester
United StatesThe location is wonderful, the staff are very attentive. My husband had a foot problem and his mobility was limited, Mohamed at breakfast was attentive and helped a lot.
Location and comfortable.
Stayed in September 2024
Reviewed: 1 September 2024
Emma
United KingdomVery large room and lots of options at breakfast. Freshly made omelettes to your specification.
Stayed in August 2024
Reviewed: 28 August 2024
Abdelouafi
CanadaNothing
Yes
Stayed in August 2024
Reviewed: 26 August 2024
Dai
CanadaI like to stay there everything ok
Stayed in August 2024
Reviewed: 24 August 2024
Mary
CanadaSome hooks were off the black out curtains so it was hard to sleep
Central location
Stayed in July 2024
Reviewed: 22 August 2024
Frank
NetherlandsPool was closed for renovation
Central location, clean and comfortable
Stayed in July 2024
Reviewed: 20 August 2024
Salvador
CanadaSome things could be updated like bathroom faucets or lighting inside the room.
Rooms were clean, staff was great. I stayed with my 2 kids and wife for 4 days and it was great. Room was spacious enough, it has a mini fridge to keep food for the kids and the breakfast is an excellent option for all the family. Location is quite convenient. Close to everything. It is a good option for a family getaway. Overall, great value for the money.
Stayed in July 2024
Reviewed: 17 August 2024
Michelle
CanadaCleanliness could be better. Our bathroom floor was sticky.
Breakfast was tasty. That omelette was HUGE. The beds are super comfy! The staff were all so nice and helpful.
Stayed in August 2024
Reviewed: 16 August 2024
Karen
CanadaI had to use a private carpark because the vehicle was too high
It was close proximity to where I had to go.
Stayed in August 2024
Reviewed: 13 August 2024
Bonnie
CanadaIt would have been nice to have access to the pool but it was being repaired.
The Sheraton hotel was very quiet, clean and well located. The staff were friendly and did their best to meet our needs. The buffet breakfast had a good variety of options and even had options for vegans.
Stayed in August 2024
Reviewed: 8 August 2024
Amira
CanadaThe location and the service.
Stayed in August 2024
Reviewed: 7 August 2024
Rajagopal
CanadaLocation
Stayed in August 2024
Reviewed: 4 August 2024
Michael
CanadaBeside the elevators and heard a little bit of noise.
Very clean rooms nicely complimented. I was beside the elevators and did hear some noise from that. The A/C was very quiet and the beds very comfortable. Staff were very kind and helpful. Online check in was really smooth. Highly recommend this hotel. Location was ideal for visiting parliament.
Stayed in August 2024
Reviewed: 1 August 2024
Lina
FranceIt needs refurbishing, bedding bathrooms and specially the AC that didn’t let us sleep. Too noisy.
Room space
Stayed in July 2024
Reviewed: 30 July 2024
Arezoo
CanadaThere was no ventilation fan in the washroom. We were 4 people but the service like bottle of waters, coffee and etc was for 2. The worst thing that stressed me out, was100 hold which was withdrawn TWICE , plus the hotel cost that was withdrawn at checking time was higher than the price I booked, all the adjustments were left for the check out time! I personally don’t like to be overcharged and wait till it’s deposit back unless it’s standard fee.
The location was perfect and price was reasonable
Stayed in July 2024
Reviewed: 29 July 2024
Mary
CanadaThe blackout curtains …hooks were missing so there was a lot of light coming in at night🙁
Stayed in July 2024
Reviewed: 28 July 2024
Marcel
AustriaNoise from street
Location
Stayed in July 2024
Reviewed: 27 July 2024
Marie
FranceThe bathroom was old, with cracked paint and a short dark hair in the shower that could not belong to me… The coffee offered was awful. Other than that, great room.
Well located and comfortable. The staff was nice and I enjoyed my stay.
Stayed in July 2024
Reviewed: 26 July 2024
Melody
CanadaWe liked its proximity to all the nearby attractions and breakfast was good. Valet service was nice too.
Stayed in July 2024
Reviewed: 22 July 2024
Stephanie
CanadaHad a great stay, looking forward to coming back.
Stayed in June 2024
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