Staff were friendly and attentive. Hotel has great facilities and is centrally located in Vancouver. Comfortable nights stay.

Stayed in September 2024

Delay in check in i was checked in after 4 O'clock for both rooms that i booked

Very elegant and artistic

Stayed in August 2024

Nothing

Super friendly staff, gorgeous room, food in the bar amazing, location central. We loved it and can’t wait to back.

Stayed in August 2024

N/a

Everything, So many amenities, beautiful view and great customer service

Stayed in August 2024

The room is not quite as spacious as the photos. Wish there was more room for our suitcases. For such a lux property, one of our suitcases had to be open on the floor, the other on the luggage stand. Very small closet. No drawers to speak of. We were facing the back courtyard (which was under construction, but no noise from there disturbed us). The street seemed loud, so I was glad for that. Do wish that we had some sort of view, however, for such a beautiful city.

The staff are extremely helpful and friendly. Room was cleaned and the turn down service were all really nice. Nice products. Beautiful bathroom, shower, used the soaking tub and the bath salts were a nice touch. Enjoyed the in-room coffee in the morning.

Stayed in August 2024

The view from the window was of a construction site and there was some noise in the morning as well

Excellent location, excellent service, good amenities, very clean and spacious rooms

Stayed in August 2024

-

Great service, very nice room

Stayed in July 2024

Turn down service not great. Had to remind staff to bring in sponge, shower cap etc

Room was amazing. Location on point. Lots of eatery around

Stayed in August 2024

Nothing except the price tag. It is pricey!

A beautiful property with a rich history. Impeccable room designs and moody lobby lounge add to the comfortable and charming experience. Staff are extremely attentive.

Stayed in July 2024

Having to leave

Everything from the hotel team in every interaction (special shout out to Benjamin and the concierge team) to the rooms the bars/restaurants and location.

Stayed in July 2024

Nothing.

Beautiful hotel. Rooms were designed well and spacious. Smelt amazing everywhere.

Stayed in July 2024

There was an issue at check-in with the room booked not being available but the staff found an agreeable solution, which was appreciated.

This was a beautifully decorated hotel and room. Everything is newly refurbished and tastefully designed.

Stayed in July 2024

The only improvements are very minor but would have been more 1) wardrobe/drawer space for clothes. Its perfectly adequate for a few nights but this was part of a much longer trip for us so found this limited. 2) proper cups for tea drinkers in the room as standard ....not everyone likes coffee. As soon as we asked for them though they appeared.

The service at the Rosewood was absolutely outstanding. All staff were exceptional and wouldn't hesitate to stay here again if in Vancouver. I would particularly like to highlight the concierge who came to my rescue when let down at the very last minute by a pre-booked activity. He managed to save the day with only a 10 minute window to do so! Bed was very comfortable and the room felt inviting and beautifully decorated. The bathroom was sublime. 10 minute walk from most things and subway station a 2 minute walk so perfect location.

Stayed in June 2024

Beautiful hotel with exceptional service and location.

Stayed in July 2024

Liquid soap provided smelled very strongly and stayed on my hands even with repeated washing. Not too good when trying to enjoy wine at the restaurant. Don't know if individual lights could be controlled. Found that the Master Switch turned off everything.

Motion sensing light that went on when needed to go to the bathroom in the middle of the night. Very friendly and helpful staff.

Stayed in June 2024

Location

Stayed in June 2024

Swimming poolside clean towels were missing. I had to find some cloth to dry myself

Location. Atmosphere. Swimming pool. Gym.

Stayed in December 2023

Nothing

Very friendly and comfortable.

Stayed in November 2023

N/a

Excellent central location close to Art Gallery great shopping and restaurants and cafes. Lovely bar and coffee shop and the hotel was very festively decorated for the Christmas season

Stayed in December 2023

The lobby restaurant is very small and that is the only restaurant that serves breakfast. I also wish that they served free tea and coffee in the lobby in the mornings - like some of the other high end hotels.

The receptionist was wonderful! We went for Xmas and she upgraded us and was super friendly and helpful. The location is amazing - we walked to all the shops and restaurants!!

Stayed in December 2023

The room was a bit on the small side for a premium king

asked for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it out1 picked up promptly and returned during the day.

Stayed in December 2023

The hotel is looking a bit tired now. But after their upcoming renovations it will be magnificent.

The restaurant (Reflections) was suburb. The assistant manager and Kenny at front desk and all the staff where fantastic.

Stayed in December 2023

A bit noisy at night.

Nostalgic building with a classy vibe.

Stayed in December 2023

A bit noisy, Hawksworth restaurant was not good

Friendly staff, beautiful pool, and spa, winter Terrace, great location, comfy bed

Stayed in December 2023