650 King Street East, K7G 1H3 Gananoque, Canada
#14 of 17 hotels in Gananoque
Guests' ChoiceBased on 118 hotel reviews
7.1Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.1
Staff
8.1
Value for money
7.2
Free WiFi
8.6
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End of dialog contentReviewed: 30 December 2024
Randomtravellers
CanadaHeat thermostats wernt working, internet and TV connectivity issues, shared toiletries (they were of good quality) cell tower nearby, lack of food delivery, doors and bedroom walls dirty, garbage cans too small (no recycling bin) breakfast disappointing and ended too early
Jacuzzi tub excellent, large and good fridge and Tvs, fireplace, windows that open to let in fresh air, quiet peaceful area, decent city views, lots of amenities within walking distance, clean and quality linen & towels, common areas were clean tidy and most of our room
Stayed in December 2024
Reviewed: 6 December 2024
Derrick
CanadaThe room was cold, I had to put the heat up to 24 just to stay warm. Not enough blankets, bed was ok but a bit hard, would have like the main floor only about 3 cars out in parking lit but was sent to the upper floor
Liked the spa bath,
Stayed in December 2024
Reviewed: 20 November 2024
Neofitos
CanadaA little dated. Wall paper coming off, laminate floor not installed properly, hole in the bed sheets etc. Ok but I would stay for days!
It was convenient off the highway.
Stayed in November 2024
Reviewed: 11 November 2024
Stefani
CanadaThe heat didn’t work properly so it was quite cold in the room. The blanket on the bed was very thin and there were no extras and warm blankets.
Stayed in November 2024
Reviewed: 24 October 2024
Miliena
CanadaToo meager breakfast, broken faucet in the bathroom, room rate on the first floor is higher than on the second floor
Comfortable beds
Stayed in October 2024
Reviewed: 20 October 2024
Jennifer
CanadaThe TV did not work just snow on every channel. The owners during breakfast were not very hospitable. You were not greeted, just demanded your receipt for breakfast. That experience first thing in the morning could have been better.
That the room was clean. The cleaning staff were very friendly and always cleaning. Breakfast was in the dining room of a closed down restaurant attached to the hotel, so it was very spacious. Breakfast was good.
Stayed in October 2024
Reviewed: 20 October 2024
Erowen
CanadaAppreciate being able to leave my vehicle at this location for an affordable rate. Made planning my US trip much easier.
Stayed in October 2024
Reviewed: 14 October 2024
Natali
CanadaThe TV was very snowy and hard to watch. The front desk woman was exceptionally rude and hostile. Not a very warm welcome. The gentleman I dealt with at checkout was great. The lady has no place working in customer service! She's the face of you're establishment and sets the tone for the stay.
The space was clean and comfortable.
Stayed in October 2024
Reviewed: 13 October 2024
Rukhshana
CanadaBeds were a bit high to climb into. Eggs at breakfast should be real and not powdered. Rest of the breakfast was good value.
Very friendly and helpful staff. Clean and comfortable beds and linen. Strong shower.
Stayed in October 2024
Reviewed: 16 September 2024
Jennefer
CanadaThe TV was good for the jacuzzi but not the bed, another TV is needed at the end of the bed. We ended up opening up the sofa bed and angled it for a movie.. problem solved, Magiver style lol
Heated pool, jacquzzi tub, fireplace
Stayed in September 2024
Reviewed: 3 September 2024
Linda
United StatesMorning desk female was rude.
Breakfast was good; room was large and quiet. Front desk evening person (Judy) was very nice.
Stayed in August 2024
Reviewed: 2 September 2024
Reza
CanadaIt was ok
Pit was good
Stayed in August 2024
Reviewed: 26 August 2024
Karen
CanadaDressers had not been wiped down, sticking rings from previous guests drinks and dusty. Bathtub old and finish gone, so look dirty, even though cleaned I believe.
Location, beds clean and comfortable
Stayed in August 2024
Reviewed: 2 August 2024
Peter
CanadaI have no complaints
Great location,breakfast was ok ends a bit to early,needs more food options.
Stayed in July 2024
Reviewed: 30 July 2024
Garnet
Canadaa little dated but still fine.
super clean pool, friendly staff, great WIFI , plenty hot water, great location,
Stayed in July 2024
Reviewed: 29 July 2024
Ketan
CanadaDid not have elevators and bathroom was not that clean.
Breakfast had little options but the staff was generous and helpful.
Stayed in July 2024
Reviewed: 23 July 2024
Emillyn
CanadaCleanliness of the rooms can be improved. The floors are not too clean.
Conveniently located close to groceries, restaurants, pharmacy, center and cruise port. Easy check in process, staffs are nice, free parking and complimentary breakfast. They have connecting rooms too so perfect for family. Nice and quiet place.
Stayed in July 2024
Reviewed: 15 July 2024
Paula
United KingdomBreakfast could be improved by having a toaster that both sides work and more food at a time so there aren't lots of people waiting for eggs etc.
This motel does what it says on the tin with everything you need. I give it a very high rating because we arrived to a number of issues and the reception staff had a real 'can-do' attitude which was very helpful and they solved our issues with a smile. Thanks!
Stayed in July 2024
Reviewed: 15 July 2024
Ana
CanadaThe hotel (motel) is an old building, it's noticeable that it needs upgrades. Nevertheless, what your pay is what your get so the price is fair. The breakfast could get some improvement. There is a sign by the swimming pool that reads "heating pool". That's not true, the water is cold. They should remove the sign.
Good location. There is a MacDonald and a Tim Hortons a few steps away so it's very convenient to grab a quick bite if needed. The restaurants are a few blocks away. There is a grocery store across the street. Also a Canadian Tire with charges for electric cars. This is a budget hotel as expected, includes breakfast which is a plus. Also, it has a working outdoor swimming pool. The rooms/building need upgrades but they're clean. The mattresses are comfortable.
Stayed in July 2024
Reviewed: 7 July 2024
Lisa
CanadaRoom smelled musty or like someone smoked in it
Good location
Stayed in July 2024
Reviewed: 5 July 2024
Lia
CanadaRooms not soundproof could hear next room someone snoring. And the doors between the rooms .are little too pricey for that stay
Breakfast was okay, the staff friendly swimming pool was clean .around McDonald's dollar store no frills and near everything .
Stayed in July 2024
Reviewed: 2 July 2024
Ekjot
CanadaSqueaky beds
Stayed in July 2024
Reviewed: 23 June 2024
Olga
CanadaQuicky mattresses
Stayed in May 2024
Reviewed: 21 June 2024
Ada
CanadaThe cleanliness around the outside of the building was not good and looked kind of shabby. Also the tub in our bathroom had not had a really good cleaning.
The location is great. We liked the breakfast, it had several options and we enjoyed it. The room was comfortable but the TV was confusing.
Stayed in June 2024
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