1172 Walkley Road, K1V 2P7 Ottawa, Canada
#11 of 57 hotels in Ottawa
Guests' ChoiceBased on 527 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
9.1
Value for money
8.7
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Sophia
CanadaN/a
Staff appreciation-
Stayed in June 2024
Reviewed: 10 June 2024
Flordeliza
CanadaSame menu at the breakfast, not much food to choose from.
Clean, near to everything. Very convenient.
Stayed in June 2024
Reviewed: 1 June 2024
Michelle
CanadaNo restaurant
Everything
Stayed in May 2024
Reviewed: 21 May 2024
Niranjan
Canadacleanliness, staff and facilities
Stayed in May 2024
Reviewed: 9 May 2024
Kishore
CanadaNONE!
The breakfast was exceptionally Excellent! The room cleaniless is absolutely world class.
Stayed in May 2024
Reviewed: 7 May 2024
Kim
United KingdomN/a
Very clean and the staff were really helpful
Stayed in May 2024
Reviewed: 6 May 2024
Janice
CanadaNothing
Location to family
Stayed in May 2024
Reviewed: 6 May 2024
Brian
CanadaGreat rooms, clean and friendly staff.
Stayed in May 2024
Reviewed: 25 April 2024
Robert
CanadaNothing
All
Stayed in April 2024
Reviewed: 23 April 2024
Sarah
CanadaThe only minor complaint was how uncomfortable the sofa bed was. Otherwise it was all great.
It was very clean, modern, spacious. The room was perfect for what we needed. The staff were friendly and informative. The complimentary breakfast was delicious and had quite the variety. Even the food staff were overly nice and helpful (I find they tend to be the grumpiest). Overall, a great experience!
Stayed in April 2024
Reviewed: 16 April 2024
Angel
CanadaCigarette smell in washroom, particularly the shower curtains.
The room size.
Stayed in March 2024
Reviewed: 4 April 2024
Dominique
United StatesReliably clean, quiet and comfortable place to stay in Ottawa South. The staff are, across the board, extremely friendly and helpful. The other plus we always consider with the Residence Inn is breakfast, which offers enough choice, and daily changes, to make everyone happy. Supermarket and restaurants are nearby.
Stayed in March 2024
Reviewed: 31 March 2024
Stephanie
CanadaClean, amenities were great, comfortable, awesome breakfast, great for families.
Stayed in March 2024
Reviewed: 25 March 2024
Kasra
CanadaSuper clean room, it included everything with small kitchen and very clean utensils, comfortable bed, and a fully complete breakfast. It was GREAT. Recommend this hotel to anyone.
Stayed in March 2024
Reviewed: 25 March 2024
Nelly
CanadaIt would be nice to add cold cuts and good coffee options (such as cappuccino) to a breakfast menu.
Very nice hotel, new and modern. The rooms layout is typical of Residence Inns, including a seating area and a kitchen, all new and sparkling clean. The amenities included a swimming pool which was a welcome addition to my stay. Breakfast had a good variety of options, fresh fruits and juices.
Stayed in March 2024
Reviewed: 23 March 2024
Monalise
CanadaThé breakfast was delicious and hot. Many options for a nutritious start to the day. I especially impressed with the vanilla and Caramel syrup I could put in my coffee! Th al you!
Stayed in March 2024
Reviewed: 20 March 2024
Lou-ann
CanadaNothing to dislike
This hotel is absolutely top notch
Stayed in March 2024
Reviewed: 12 March 2024
Marina
CanadaSwimming pool's water didn't look clean. The sink in the room didn't drain very well, just a minor inconvenience. Mattress is good but just a little too soft but still provides a good sleep.
I liked a room setup, nice furniture, clean carpet, no odor Kitchen is clean, very well equipped, good quality dishes, mugs, glasses, pots, utensils. Good lighting in the rooms, a lot of power outlets. Bedroom is clean, good quality bedding sheets. Bathroom is clean, very nice and clean towels. Good breakfast, good variety of food, large sitting area.
Stayed in March 2024
Reviewed: 12 March 2024
Shih-chun
CanadaNA
Location is good and bleakest included is good, bed is super confortable
Stayed in March 2024
Reviewed: 29 February 2024
Guylaine
CanadaSofa bed was not comfortable
The staff was excellent
Stayed in February 2024
Reviewed: 28 February 2024
Spence
CanadaThe beds was not very comfortable, it was too soft - back pain
Good breakfast and accommodating friendly housekeepers.
Stayed in February 2024
Reviewed: 23 February 2024
Jeff
CanadaNothing
The room was excellent.
Stayed in February 2024
Reviewed: 22 January 2024
Tony
CanadaFront door of the building is not very visible.
Room, breakfast, pool
Stayed in January 2024
Reviewed: 20 December 2023
Theo
CanadaNothing
Comfort
Stayed in December 2023
Fiumicino, Italy
Cameron Highlands, Malaysia
Evanston, USA
Puttalam, Sri Lanka
Arusha, Tanzania
Darfield, New Zealand
Varkala, India
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content