7389 Lundy's Lane, L2H 2W9 Niagara Falls, Canada
#56 of 77 hotels in Niagara Falls
Guests' ChoiceBased on 687 hotel reviews
6.7Cleanliness
7.4
Comfort
7.5
Location
7.5
Facilities
7.0
Staff
7.4
Value for money
6.9
Free WiFi
8.0
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End of dialog contentReviewed: 12 July 2022
Jenny
CanadaThe rooms are great, but the hotel is a little dated. It has everything needed, but is starting to feel dated and worn down.
Check in/out process was friendly and efficient. The woman working at the front desk was so helpful and patient! The room was spacious and had everything we needed. Pretty standard, but nothing fancy. Having 2 restaurants on site was convenient with lots of retail nearby. The outdoor pool area was a great addition and we enjoyed some sunny pool time with towels provided.
Stayed in July 2022
Reviewed: 10 July 2022
Guy
CanadaCalled for extra towels numerous times but staff never brought any even though they said they would. No breakfast included. Indoor swimming pool was very cold not heated at all.
Room was a good size. Comfortable beds.
Stayed in July 2022
Reviewed: 4 July 2022
Shannon
CanadaAir conditioning was broken :( But our problem was quickly fixed!
clean and comfortable room.
Stayed in May 2022
Reviewed: 4 July 2022
Dr
CanadaThe highway noise was loud all evening
PRice for Canada Day weekend
Stayed in July 2022
Reviewed: 3 July 2022
David
CanadaMy roommate complained his bed was hard, and the card entry system utilized in all rooms -- including the swimming pools -- frequently does not work. The adjacent restaurant, while convenient, sucks. These issues aside, I am still quite happy with the value this hotel provides and would definitely stay there again.
They have true Family Rooms, meaning there is an actual door, of sorts, separating the bedroom from the living room with a sofa bed. The door has glass tiles and does have a door handle, or a latch, but it is better than a curtain, or nothing at all if you do not want to wake up your roommates with your snoring. They also have a small fridge and microwave in the room, and some swimming pools to boot. Believe me, it is exceptionally hard to find suites like this in Niagara Falls at an affordable rate. This is definitely not a luxury hotel, but it has the best features and quality for the money that you will find.
Stayed in June 2022
Reviewed: 2 July 2022
Disney
CanadaThe bathroom was in Need of a good cleaning The mattresses need replacing They need to add USB plugs To the outlets
Location was good
Stayed in July 2022
Reviewed: 20 June 2022
Beth
CanadaFull size pillows would have made the room better. There is still a lingering smell of smoke in the room from when it used to be a smoking room.
Location is great.
Stayed in June 2022
Reviewed: 16 June 2022
Kazi
United StatesSee above
Room wasn’t changed the second day and the front desk never answered my phone
Stayed in June 2022
Reviewed: 14 June 2022
Sukhvir
CanadaThe room was not very clean (used tissue and dead fly left by the windows and hair in the washroom floor).
Good for location and price.
Stayed in June 2022
Reviewed: 13 June 2022
Manpreet
Canadaroom was dirty with pet hair all over the carpet
friendly staff
Stayed in June 2022
Reviewed: 4 June 2022
Akmal
CanadaRoom and comfort.
All good and great. Thank you
Stayed in May 2022
Reviewed: 24 May 2022
Feng
CanadaWifi is horrible. Cannot get signal within the room. parking space is pretty tight and narrow . But has a large parking lot in the back.
Location is good as we didn’t plan to stay close to the falls. The hotel close to Highway and Walmart.
Stayed in May 2022
Reviewed: 12 May 2022
Gail
CanadaThe pull out bed was very uncomfortable and the sheets had an awful smell - likely unchanged for some time. The front staff seemed busy talking to each other as opposed to properly greeting guests and letting them know about the bonuses i.e. the coupons included upon check in. I only learned about these once I was checking out.
The room was very spacious and the king size bed was very comfortable. There was a fridge and microwave available which made it possible to warm up food. The lady at the Second Cup out front is a sweetheart! Thanking her for her warm good mornings and good conversation! The pool was a lot of fun and the boys had a great time. Kudos to your maintenance guy who quickly entertained the kids!
Stayed in April 2022
Reviewed: 9 May 2022
Tracy
Canadanot enough trolleys elevator down
different swimming locations don cherrys
Stayed in May 2022
Reviewed: 8 May 2022
Wendy
Canadathe sofa bed was extremely uncomfortable the first night but the staff were able to change our room
proximity to dance comp staff exceptionally helpful and understanding
Stayed in May 2022
Reviewed: 1 May 2022
Joyce
CanadaNo breakfast
Stayed in April 2022
Reviewed: 1 May 2022
Wendy
United Statespoor lighting in the bathroom and a lack of towels. uncomfortable chairs. Temperature system not functioning. Extra charge put on credit card for 3 days that was not explained before checking in. Parking fee not listed in costs. No breakfast available for an earlier departure.
the bed was comfortable. there was a nightlight and a fan in the bathroom.
Stayed in April 2022
Reviewed: 24 April 2022
Osborne
Canadapool was a little cool and there isn’t an operating hot tub spa. also, close to QEW and you could hear highway traffic.
clean
Stayed in April 2022
Reviewed: 21 April 2022
Yusleydys
CanadaPillows are not that confy. The toilet wasn't flushing properly since we received the room. Had to report it to management.
The location was perfect, right in front of the mall. Breakfast was not included.
Stayed in April 2022
Reviewed: 20 April 2022
Tara
Canada2 of the three pools were closed, it was an absolute maze to find our room.
Stayed in April 2022
Reviewed: 18 April 2022
Omeshwar1
CanadaPool was cold. To cold for the kids
Rooms where clean and staff very friendly
Stayed in April 2022
Reviewed: 14 April 2022
Courtney
Canadaa lot of sex trafficking happening a lot of men hangout out front a little uncomfortable. beds are out dated
it’s pretty and clean on the outside. the location is perfect does have everything you need restaurants bar etc
Stayed in April 2022
Reviewed: 7 April 2022
Shmuel
CanadaThe hall way décor is old.
The rooms were clean and roomy. Comfort bed. In a quiet area of town and shopping area. About 10 minutes from the falls by car. Restaurants on site.
Stayed in April 2022
Reviewed: 4 April 2022
Zablosky
CanadaWe were in a pet room it smelled of cat pre,and the door separating was all scratched up.
The seperate sitting room
Stayed in April 2022
Reviewed: 22 March 2022
Victor
Canadathe room is lack of heat, cold air came thru and is quite cold. Can't increase the temperature for the heater.
pretty well everything
Stayed in January 2022
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