4206 King Street West, J1L 1V5 Sherbrooke, Canada
#16 of 21 hotels in Sherbrooke
Guests' ChoiceBased on 134 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
7.9
Facilities
7.1
Staff
8.1
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 3 July 2024
Sharon
CanadaLocation was excellent. Close to the trail by the river to walk our dog. The staff was very friendly. Our pet friendly room was spacious and clean. Breakfast was good
Stayed in June 2024
Reviewed: 1 July 2024
Jean-francois
CanadaRoom are old, plumbing in the shower is loose. Floor need to be redone.
Awesome Staff, very polite and helpful
Stayed in July 2024
Reviewed: 29 June 2024
Jacqueline
AustraliaA bit old and tired room. Small bed, hair drier not working and TV poor.
Easy stay for a night travelling, including breakfast
Stayed in June 2024
Reviewed: 19 June 2024
Maryse
CanadaThe only negative feature was the front entrance needs curb appeal. The cement steps were broken, there was a garbage can attached to the handrail, blocking it. Certainly not convenient nor safe for anyone with mobility issues. Long grass at the entrance looked unkept.
This Quality Inn was well located in the city and easily accessible to downtown as well as all the major highways. Decent restaurants within walking distance which is a plus. A good breakfast was included within the hotel complex. The room was large and clean.
Stayed in June 2024
Reviewed: 13 May 2024
Jeffrey
CanadaThe breakfast is very limited. The server at the breakfast restaurant was unfortunately not as professional and helpful as the hotel staff. As mentioned in other comments, the hotel needs a facelift. I would recommend the Comfort Inn across the road. Better rooms, better breakfast. This comment is not a reflection of the front desk staff, who did their very best.
The staff was very nice, friendly and helpful. They are the most positive aspect of the hotel.
Stayed in May 2024
Reviewed: 27 April 2024
Monika
United StatesIt looked a bit outdated but it didn’t bother me too much.
Quiet, comfortable, clean and attached to a great breakfast spot!
Stayed in March 2024
Reviewed: 15 April 2024
Jo-ann
CanadaFloor was dirty. It looked really clean, but i spilled water on the floor, and when i cleaned up, the poor white rag was BLACK. Plus, the $15 charge PER animal is excessive. Other places I've stayed was one charge for all animals. And absolutely needing a credit card to stay is ridiculous when paying beforehand
Ease of access, room was big
Stayed in April 2024
Reviewed: 22 October 2023
Lynn
Canadaneeded to request change of room do to smell of mould, although happy staff was quick to find us another room
the breakfast is at an adjoining restaurant was excellent. not the usual room with cold cereals and powdered eggs.
Stayed in October 2023
Reviewed: 9 October 2023
Oscar
CanadaOld facilities not always in good condition
Breakfast and comfortable beds.
Stayed in September 2023
Reviewed: 26 September 2023
Kathy
CanadaBreakfast was great!
Stayed in September 2023
Reviewed: 28 August 2023
Bruno
United StatesWe had to wait about 5-10 minutes to check in. There was no one at the desk when we arrived. There was a sign that said they would be back in 5 minutes. Other than that everthing was good.
Once checked in everything was fine. Staff was friendly and helpful. Room was clean and comfortable. Free breakfast the next morning was very nice.
Stayed in August 2023
Reviewed: 15 August 2023
Kristina
CanadaNo housekeeping during our stay. Towels were piling up with 4 or us in the room showering each day
Breakfast was good value but more variety would have been nice. Good easy access location. Plenty of parking.
Stayed in August 2023
Reviewed: 9 August 2023
Mary-jane
CanadaRoom was dated. Bathroom very old.
The bed was very comfortable
Stayed in August 2023
Reviewed: 22 June 2023
Sonia
CanadaThe rooms, the corridors, the carpets, everything is worn down, not so clean, smelly.
Staff is fantastic, they are very welcoming and helpful. Everyone was so nice and really wanted to provide the best service.
Stayed in June 2023
Reviewed: 8 June 2023
Cynthia
CanadaI had requested an accommodated room as my Mother has a walker. Initially, we were given rooms on the lower floor but my Mother is unable to do stairs. Rooms were changed to the main level beside each other.
Breakfast was good. Room was clean with a fridge and microwave. Bed was comfortable.
Stayed in June 2023
Reviewed: 5 June 2023
Emilyclarel
CanadaThe building has NO ELEVATOR! In 2023, I don't know how a hotel can get away with no elevator for 2/3rds of their rooms, not only for people with mobility issues, but also just carrying all the luggage. This isn't a motel where you expect less, and we were simply shocked. Once we made it up all the stairs to our room we opened the door to find it hadn't been cleaned after the last occupants so they had to give us a different room (also on the top floor). Additionally, the facilities are very outdated for what we have come to expect for a Quality Inn. The hallways and stairwells are dingy and still smell of cigarettes from when smoking was still legal indoors (which clearly dates the last time any updates were made). There have been slight attempts to update the rooms, but the floors were shoddily installed (at least in our room). Finally, the hotel is very difficult to access as you can only enter the parking lot from one direction (opposite to downtown and the highway) and if you come from the other and turn down the sidestreet to try and access it there are actually signs forbidding turns into the parking lot. It's not impossible to enter, but it's incredibly inconvenient since one would have almost no reason to be approaching from the direction that is accessible. Overall, the experience was absolutely not worth what we paid for the room and was disappointing. We expect more from a Quality Inn.
The beds were comfortable and the staff were helpful when dealing with unexpected issues. The breakfast included was provided by the restaurant next door and consequently one of the best hotel breakfasts we've had.
Stayed in June 2023
Reviewed: 20 March 2023
Sarah
Canadabed had hairs and crumbs
Stayed in March 2023
Reviewed: 12 December 2022
Jackie
CanadaHotel needs to be seriously updated in decor and furniture. Actually, it need’s to be totally stripped down and redone. The price is way too expensive for this type of hotel.
The location was good for us, the breakfast, room was clean and the bed comfortable.
Stayed in December 2022
Reviewed: 19 September 2022
Linda
Canadait was on the main strip and convenient to get into town as long as you had a car
Stayed in September 2022
Reviewed: 17 August 2022
Julie
Canadapool not heated, a bit run down
convenient location, clean
Stayed in August 2022
Reviewed: 5 August 2022
Uwe
CanadaThe staff of the attached restaurant were a delight.
Stayed in July 2022
Reviewed: 31 July 2022
Mohamed
CanadaIt's bit of an old hotel needs some upgrades.
Friendly staff and good breakfast.
Stayed in July 2022
Reviewed: 26 July 2022
Lawrence
CanadaAccessibility - there were no elevators and there were stairs so the rolling trolley for the luggage was useless. Our room was not cleaned between nights.
Free Breakfast :)
Stayed in July 2022
Reviewed: 28 March 2022
Brian
Canadano comfortable chairs in the room
close to town
Stayed in March 2022
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