Skip to main content
  1. Hotel reviews homepage
  2. Canada hotel reviews
  3. Ontario hotel reviews
  4. Pembroke hotel reviews
  5. Reviews of Comfort Inn

Reviews of Comfort Inn 3 stars

959 Pembroke Street East, K8A 3M3 Pembroke, Canada

#6 of 9 hotels in Pembroke

Guests' Choice

Review score

Based on 231 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 June 2024

    7.0
    I would stay there again, but I would ask for one that was never used with pets
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn’t like was that the room smelled like animal urine. It wasn’t a strong odour but nevertheless, it was not a pleasant smell.

    The location was great. I like the easy access with the patio door.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was perfect. Room was clean and the staff were exceptional

    Stayed in April 2024

  • Reviewed: 27 May 2024

    9.0
    Good stop over point
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bar next door was loud, decor was a little dated and the air freshener in the corridor was a bit too much for me...maybe reduce the amount of times it sprays?

    Convenient for local restaurants, clean, nice staff and good breakfast, we enjoyed the waffle maker. Beds are large and comfortable.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The front desk staff was absolutely the rudest person I encountered on my trip from Grand Bank Newfoundland to Edmonton, Alberta. I was traveling alone, returning home from my father's funeral. So a difficult journey for sure. When I arrived at the hotel, the lady at the front desk was so rude. She was very argumentative, and I considered leaving. Tired and sick, all I wanted was to shower and sleep. This lady challenged every payment method I had. I all but came to tears. Needless to say, I think this lady could have shown a little compassion as I tried to explain my situation. Instead, she gave me attitude and a bad demeanor.

    The room, bed, shower were fantastic.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    8.0
    Pembroke comfort inn
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no recycle bin in the room which was unexpected.

    The room was comfortable and clean. Location perfect, with a great restaurant right next door. Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were up and out early, but stay was great. It was nice to have option to use our sled when there.

    Stayed in January 2024

  • Reviewed: 26 November 2023

    8.0
    Okay
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was typical but a bit expensive

    Breakfast was good

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    We enjoyed our stay. The bed was comfortable and the bathroom was very clean .
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have an elevator to the second floor

    Good motel breakfast and clean room

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    All in all great stay with potential to be more environmentally friendly.
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Theres two things that can be criticized: 1. there was very little room to sit down for breakfast. We had to wait until someone else was done eating until we were able to sit down. 2. there was an immense amount of plastic waste at the breakfast buffet…the hotel could up their game a little in terms of environmental friendliness here.

    The room was quite clean and was equipped with all the necessities. There was enough parking space and a very cozy entrance with Halloween decorations. The staff was friendly and welcoming.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was cold. The room was good that you could park at the door. Overall it was pretty good.

    I think a bigger place for breakfast would have been nice. More tables maybe?

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Good position and restaurant next door

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The bed was not super comfy but this is to be expected for the price

    Great location, decent breakfast, and all the amenities including a fridge, microwave, and coffee maker.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    On our way to one day rafting on Ottawa river, this was the perfect stopover
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    It is conveniently located near stores, main roads and center. Rooms are specious and comfortable.

    Stayed in July 2023

  • Reviewed: 21 August 2023

    8.0
    Good value.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Too few breakfast tables. We came down to eat and there were people who had finished their food but were socializing but didn't give up their tables. Doors between suites were very thin. Other guests were very noisy in the hallways past 10 pm

    Good variety of options for breakfast (even for vegans). Bed was quite comfortable. Very clean. Efficient check-in. Plenty of parking. Convenient location.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Great comfortable stay to rest while travelling.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was unaware of the pet fee and the upgrade fee to a pet friendly room- however I think this was something more on the end of booking.com as it wasn’t made clear to me until after booking.

    Good breakfast selection and comfortable bed/ pillows. Great little garden space for our dog.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Breakfast tasted really good.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too far from hwy

    Not hearing the cars on major hwy

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Modern and clean facility.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Decent breakfast. Handy to the major roads. Spacious grounds with good view of the bridge.

    Stayed in June 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had a cycling event with an early start and the staff opened up breakfast for us early. Very nice staff. Thanks

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Nice breakfast. Staff enjoyable.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The gas station next door getting a fuel delivery.

    Parking by door on ground floor.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Great
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good

    It was very clean and quiet.

    Stayed in June 2023

  • Reviewed: 11 July 2023

    9.0
    Overall loved it
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard for me, had an interupting sleep

    Breakfast was hot n fresh, coffee was fresh, loved it

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Ground Floor - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The maid knocked at 9AM although we had a 11AM check out time. We were exhausted from traveling the day before, and needed to rest for another long day on the road.

    convenient location, comfortable bed, efficient front desk staff, pet friendly, nice park to walk the dog in the back.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    8.0
    Always a comfortable stay.
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet attendant/ staff lacked good customer service skills. She could use some lessons on how to treat and be respectful to guests.

    The rooms are comfortable as is the bed, which is very important.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    9.0
    just a overnight stay but it was wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    loved everything!

    you can’t lose by staying at the comfort inn

    Stayed in April 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless