Breakfast was delicious - plenty of selection, healthy, fresh ingredients. Joni restaurant is a calm, well designed place to start the day. Staff always friendly and professional and they remember you.

Stayed in September 2024

breakfast should be improved

hotel location is super.

Stayed in March 2024

Impeccable service. Well appointed room

Stayed in December 2023

No

Clean

Stayed in January 2024

Would like the menu at Joni to have more Asian, Mediterranean and European dishes for international guests.

Clean and neat bedroom sheets and pillows. Nicely designed bathroom facilities. Convenient location. Super friendly staff.

Stayed in October 2023

The food was very ordinary with small portion for a high price. 3 chickens fingers and a bunch of fries for 35$ is a scam, 7$ for a can of gingerale you are just laughing at me! 5 stars doesn't mean they have to steal us, I have money and can afford your insane price, but it didn't make me feel good it made me feel taken advantage of and I will probably not come back because of this. The TV in the room never worked, it wouldn't even open the guide or the menu so we were stuck on the same boring channel. Also the fact that there's no pool, at that price for a stay Id except more amenities.

The staff was amazing!

Stayed in September 2023

only noise from coridor and other rooms next to mine, i dont know why but it seems like they are next to you walking

I liked check-in process it took fankly 2 minutes, also the stuff was very polite and kind, also enjoyed breakfast at Joni restaraunt, the meal was amazing. Moreover location is great, couple minutes of walk to a metro station and 1 minutes of walk to Avenue street were you will find all brandy shops

Stayed in September 2023

everything was perfect! We especially appreciated the art collection and concept!

Stayed in August 2023

No swimming pool

Top service.

Stayed in August 2023

As with many North American cities, Toronto seems to be going through some kind of building and redesign mania; Yorkville seems to have lost some of its charm and class - with more "muffler wars" and loud base car-music than in the past...

I was offered an upgrade and accepted at a truly modest cost; all front desk staff as well as the concierge were sincerely friendly and patient - not plastic, sticky phony. The espresso machine was great - very comfortable room.

Stayed in August 2023

The bed has underneath a light that detects movement and it lights up, it’s fine for a night light but it goes on every time you move just a bit. Also we experienced much noise at the aisle of rooms.

Stayed in July 2023

Hands down best service, best staff and overall relaxing stay for my family and I. From the front desk staff, the staff in JONI restaurant, to the guy that took us out in the hotel car, to the lady that cleaned our room. We were always well taken care of in any and every aspect, whether it be food, transportation or even an extra robe brought to our room. I would definitely stay at this hotel again. Location was also a big plus as it was close to most of the things we wanted to see.

Stayed in July 2023

I don’t have any complaints.

The Park Hyatt is a beautiful and well appointed hotel. It is safe and comfortable. The staff are very professional and helpful.

Stayed in June 2023

The t.v. being stationary couldn't see it properly from the sofa and seating area. Should be on a swivel. The showers are extremely dangerous, slippery especially for seniors. Need grab/hand rails on the wall side as only handle available to grab is on the door which isn't stable and would not hold up to stop any fall.

Friendly staff and great timing on room service. Location perfect.

Stayed in June 2023

No swimming pool

Location. Friendly staff. Atmosphere

Stayed in June 2023

Everyone was amazing above and beyond

Stayed in June 2023

My only minor complaint was that the feather duvet on the bed was too hot for a really comfortable night's sleep unless the air conditioning was turned way down. But I'm from Florida and used to a room temperature of 74 degrees or so, year round, so this is probably just me!

Breakfast in restaurant Joni was excellent. Location was perfect and the staff could not have been more helpful helping me get around town, whether it was calling a taxi for me or explaining how to navigate the subway system's new method of payment.

Stayed in June 2023

Special thanks to jasper for providing a lot of food information around the hotel

Stayed in May 2023

Great location next to Yorkville district. Lively restaurants an bars, nice shopping.

Stayed in April 2023

The restaurant was disappointing - although stylish, in an odd location sort of in the lobby and the food was average. Room service equally disappointing - really oversalted pastas.

Great location, lovely staff, cool art. We didn't like the guest room as it had no desk space that we needed and we were quickly offered another room that suited our needs much better without having to ask.

Stayed in April 2023

Nothing

Will aways stay here when in Toronto

Stayed in September 2022

Need to improve: Better menu Better quality food Larger selection of wines by the glass in Bar on 17th floor Better quality staff in food service areas

The accommodations & staff associated with room use were great. Food menu, food quality was definitely not 5 Star.

Stayed in September 2022

There was nothing I didn’t like.

Staff are courteous and helpful. Breakfast was great. Location fantastic. Clean. Bed was comfortable.

Stayed in June 2022

I had to book room based on terrible flight accommodations at airport - I booked room from phone and did not arrive until almost midnight. The professional man working could see I was upset and he acted with grace and they also allowed me late check out.

Stayed in August 2022