27010 Highway 16 West, T7V 1X5 Jasper, Canada
#11 of 23 hotels in Jasper
Guests' ChoiceBased on 1027 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.6
Facilities
8.2
Staff
9.2
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 25 September 2024
Karen
United KingdomStaff were pleasant and friendly and communicated well.... The sounding area of the cabins were lovely... We upgraded to a small kitchenette but not sure if it was worth it tbh, small and was a dark area...
Stayed in September 2024
Reviewed: 24 September 2024
Ching
United StatesSpacey and clean
Stayed in September 2024
Reviewed: 24 September 2024
Chris
Hong KongRoom really dated and tired looking
Stayed in September 2024
Reviewed: 21 September 2024
Tina
United KingdomThe room was stifling hot.
Gorgeous view from the terrace. Great food in the attached restaurant. The toom was a great size. Enjoyed our stay.
Stayed in September 2024
Reviewed: 18 September 2024
Jeffrey
CanadaThere were no elevators which I don’t remember being mentioned. This made it challenging to get heavy suitcases up the stairs.
I love the location
Stayed in September 2024
Reviewed: 16 September 2024
Carl
United StatesNothing negative to report.
Charming lodge on the east side of Jasper NP that clean, easy to get to, and offers great service.
Stayed in September 2024
Reviewed: 14 September 2024
Kate
United KingdomCustomer service veered between starchy and, honestly, a bit apathetic. It was all a bit old-fashioned and inflexible.
Beautiful views across the mountains and a snuggly sofa area to sit in front of the fire. The lodge itself is lovely.
Stayed in September 2024
Reviewed: 2 September 2024
Dwayne
United StatesHaving a tv would of been nice since we were there for multiple days.
The staff were amazing! Food in restaurant excellent.
Stayed in August 2024
Reviewed: 29 August 2024
Yahui
CanadaSome hardware are outdated and need to be replaced. The wifi is very weak. At night it is super warm and uncomfortable in the bedroom, because it does not have a strong HVAC system. There was no cleaning service during the stay.
The location is great for going to Jasper, and it is quite at night. The chalet room is great for family which has a kitchen and a lot of utensils and appliances. It also has a barbecue which is great. There are enough beds for a big family with kid. The hot water is very comfortable and sufficient for shower.
Stayed in August 2024
Reviewed: 28 August 2024
Adrian
CanadaExcellent even though the wireless/satellite signal was poor.
Stayed in August 2024
Reviewed: 25 August 2024
Tracy
CanadaThe fireplace never worked for me and staff tried to fix it successfully. The staff comped me a lovely meal for the inconvenience. You cannot eat on the gorgeous mail level of patio for safety reason I understand
Gorgeous view
Stayed in July 2024
Reviewed: 21 August 2024
Shelly
CanadaThe views were beautiful. The staff was amazing.
Stayed in July 2024
Reviewed: 7 August 2024
Richard
United KingdomRoom not great, no Aircon
Stayed in July 2024
Reviewed: 30 July 2024
Bert
BelgiumNothing
Beautiful stay in Jasper NP, great view at the restaurant balcony, very friendly personnel.
Stayed in July 2024
Reviewed: 29 July 2024
Debbie
AustraliaThe location is amazing! It was wonderful sitting out on the deck late afternoon, overlooking all the mountains - just breath-taking (although the insects were a bit over the top). Dinner was superb, and the staff couldn't have been friendlier. I was originally disappointed that we couldn't find accommodation in Jasper, but am now glad as we would have missed out on the Overlander Mountain Lodge!
Stayed in June 2024
Reviewed: 23 July 2024
Zsuzsanna
CanadaThe internet service is very poor, works occasionally, and extremely slow. We heard a constant humming, buzzing sound from the floor of our cabin which got stronger if we put our head on the pillow (maybe the septic system?) we did not have good sleep.
The lodge is in a spectacular area with beautiful view. The staff is professional and kind. We loved the breakfasts in the nice restaurant, and the homemade jam was a hit. We would really like to come back sometimes
Stayed in July 2024
Reviewed: 23 July 2024
Arial
CanadaThey don’t have ac. So if you go during a heat wave your room will be very hot. It does cool off at night, if you are out most of the day then the heat in the room doesn’t really matter
Beautiful view, only 2 minutes drive from Jasper national park gates. It’s 40 minutes from the town of Jasper, but there is so much to stop and do along the way into town, and you are enjoying the scenery and wildlife the whole time. In my mind it’s the perfect location, insane view of the mountains from our balcony.
Stayed in July 2024
Reviewed: 21 July 2024
Khushnaaz
United StatesWe stayed in a two bed cabin and the window screens were all torn, and there was no AC which was fine, however we had to get by with the fan provided. It would have been nice if the screens were not torn. Because the location is tucked away in the mountains, expect to find quite a few bugs, including ticks.
Amazing views and wonderful and kind staff, the main lodge was nice, they had games, relaxing music, and an overall comfortable place to relax. They provided free coffee in the morning that was very nice.
Stayed in July 2024
Reviewed: 20 July 2024
Terry
United StatesThis is an older building that is being well maintained but the bathroom was small and needs updating. We were in main building. Room coffee maker only offered powdered creamer, how about some real creamer for those needing to check out early!
More affordable than closer to Jasper but be aware, it’s still over 30 minutes to town and an hour to Maligne Lake. Property has various size cabins to rent. There is what appears to be a very nice restaurant on premises which we were unaware of. We should have researched more but a note from them asking if we wanted a dinner reservation would have been nice.
Stayed in June 2024
Reviewed: 18 July 2024
Ryman
United StatesToo far out from town of Jasper. No elevator.
Fantastic view from room
Stayed in July 2024
Reviewed: 18 July 2024
Prabir
RussiaBreathtaking views and very friendly and attentive staff. The lodge was very cozy and comfortable. The Jasper town was 30 mins away and most of the famous lakes and sightseeing’s were 1.5-2 hours away.
Stayed in June 2024
Reviewed: 17 July 2024
Loryvic
United StatesSmall space, Wi-Fi is terrible, no tv.
The view is excellent. The bed sheet is my favorite because they’re very clean and comfortable. Staff is very friendly and accommodating.
Stayed in June 2024
Reviewed: 15 July 2024
Alex
CanadaParking was a bit tight.
Luxury lodge. I guess, opposite rooms view mountains, which are gorgeous there. It was my 1st evening in life in Alberta. I was a bit late (renting a car, getting some food for road - all took time), reps called me. Was managed to reach before doors close. I saw a map with trails, so actually people can stay and hike around.
Stayed in July 2024
Reviewed: 11 July 2024
Adrienne
United StatesThe rooms that are part of a quad are a little dated. While the bedroom was very nice, there was nowhere to sit comfortably. We were only there one night, so we spent some time in the lodge before returning to our room for the night
The staff was great. The view was stunning. We loved the restaurant. The food and the service was exceptional. We had one of the best dinners there during our two week road trip.
Stayed in June 2024
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