49 Rue D'Auteuil, G1R 4C2 Quebec City, Canada
#9 of 107 hotels in Quebec City
Guests' ChoiceBased on 399 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.0
Staff
9.7
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Eric
United StatesAll good
Great location and clean property
Stayed in September 2024
Reviewed: 27 September 2024
Cindy
United StatesThe staff is very helpful and friendly. I lost my earring in my room and they were able to ship it back to me. The hotel is centrally located in old town - very convenient.
Stayed in August 2024
Reviewed: 25 September 2024
Trudi
AustraliaMore options.
Breakfast was very good.
Stayed in August 2024
Reviewed: 22 September 2024
Shelley
United StatesIt is always easier to have an elevator and our rooms were in the top floor. But is part of staying in that of Quebec City.
The staff was very friendly and everyone was very welcoming and willing to assist with all our needs
Stayed in August 2024
Reviewed: 20 September 2024
Paul
United StatesNo negative issues encountered.
Having a clear space for arrival by car in a busy neighborhood is a super "plus." The location is great for walking around the city. Breakfast was okay, but we do not normally eat much breakfast.
Stayed in September 2024
Reviewed: 19 September 2024
Ruth
United StatesThe age of the building made it uneven in convenience and pleasantness. I had to be moved from my initial room, which had a sewer smell.
The historic building was modified to improve comfort and modern convenience, but the unique quirkiness of each space made it a memorable hotel.
Stayed in September 2024
Reviewed: 17 September 2024
Lawrence
United StatesN/A
Prefer the intimacy of a B&B versus a conventional hotel. The Hotel Manoir D’Auteuil successful provided a a warm and comfortable environment
Stayed in September 2024
Reviewed: 13 September 2024
Koppa
United StatesPerfect location. Within walking distance of everything in old Quebec. Parking was provided in a secure lot within a few minutes' walk of the hotel. Staff had a way of making us feel that we were the most important guests in the house.
Stayed in September 2024
Reviewed: 10 September 2024
Trevor
United StatesNo complaints with this hotel.
The hotel is historically old looking and decorated within beautifully with an old historic feel. The staff were just so helpful and friendly it was always a pleasure to return back to see a happy smiling face. The location is great with a short walk to anywhere within old Quebec.
Stayed in September 2024
Reviewed: 9 September 2024
Deborah
United StatesHad to pay for parking at $22.00 a day
Excellent location, within walking distance to all the attractions. Staff was very nice and always willing to help. The room was comfortable.
Stayed in September 2024
Reviewed: 4 September 2024
Ray
United StatesThe weather, but not much they could have done about that. However, they did supply umbrellas which was one of those details you wouldn't have even thought of!
Everyone was so pleasant and courteous! This was our first trip to Quebec City celebrating our 28th wedding anniversary. We will definitely be back!
Stayed in September 2024
Reviewed: 3 September 2024
Js_88
BelgiumThe beds were on the short side for a tall person.
Kind Staff. Delicious Breakfast with fresh fruits. Free coffee. Great location, within Quebec, near the touristy old town and the convention center. Comfortable mattress.
Stayed in August 2024
Reviewed: 3 September 2024
Stephanie
United StatesNothing.
Great location with comfortable accommodations. Staff was very friendly and gave great local suggestions.
Stayed in September 2024
Reviewed: 1 September 2024
Fatou
CanadaClean, great location
Clean, great location, excellent staff
Stayed in August 2024
Reviewed: 31 August 2024
Lillian
United StatesThe historic building was beautifully maintained. The staff were friendly, attentive, and very helpful. Having a rooftop area to bring food and drinks was a nice addition, particularly since the weather was nice.
Stayed in August 2024
Reviewed: 31 August 2024
Stone
United StatesIf you have any type of physical disability it would be tough to stay here.
It is very cozy in a historic building and the bed/pillows are very comfortable. The location is wonderful, especially because you’re a short walk to anything in old town without being right in the middle of it. Staff was wonderful.
Stayed in August 2024
Reviewed: 30 August 2024
Irena
CanadaI missed a bottle of water in the room.
Everything was perfect! Very helpful staff, comfortable room, good breakfasts.
Stayed in August 2024
Reviewed: 29 August 2024
Kramer
United StatesWe've stayed at many hotels over the years, this hotel was one of the best.
Great breakfast, friendly staff.
Stayed in August 2024
Reviewed: 26 August 2024
Patricia
United StatesQuaint European flare
Stayed in August 2024
Reviewed: 26 August 2024
Gladys
United StatesThe street was noisy in the evening and our room was not quiet. Perhaps a non-street side option would have been quieter.
Staff was exceptionally friendly and helpful. Location was great.
Stayed in August 2024
Reviewed: 24 August 2024
Patricia
United StatesThere is nothing negative about the hotel other than not having an elevator but it is only 4 stories tall.
We originally requested a room on an upper floor. However, due to a recent foot injury I was limited in the amount of stairs I could handle. There wasn't an elevator at the hotel. The desk manager took me to several rooms that were available on the first floor and we were able to select a very comfortable alternate room. The hotel was in a very convenient location only 2-3 blocks from the Hotel Frontenac. The staff at the front desk were very helpful with directions and restaurant recommendations. The rooms were immaculate. Our reservation included a full breakfast which was personally made per our request each morning and were delicious.
Stayed in August 2024
Reviewed: 21 August 2024
Russel
CanadaHistorical buildings in the out walled city
Friendly, knowledgeable staff. Great dinner suggestions. Large quaint room with private open deck for evening drinks, morning coffee and book reading
Stayed in August 2024
Reviewed: 21 August 2024
Morteza
CanadaNo comment indeed. You could probably check the technical and legal problems to install elevator
location and room are quite good. the only issue for my wife and myself was lack of elevator. actually it was mainly our problem due to our age.
Stayed in August 2024
Reviewed: 19 August 2024
William
United StatesNothing
Outstanding location and fantastic staff. Beautiful room with A/C.
Stayed in August 2024
Dublin, Ireland
Pesaro, Italy
Montréal, Canada
Gooik, Belgium
Zaorejas, Spain
Tilh, France
Zagreb, Croatia
Middelburg, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content