100 Elgin Street, K1P 5K8 Ottawa, Canada
#33 of 56 hotels in Ottawa
Guests' ChoiceBased on 1698 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
8.9
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 28 September 2024
Daniel
BrazilBreakfast area is a bit small and can get super busy. The breakfast buffet is very limited, but you may also order from the breakfast menu.
Very comfortable and quiet
Stayed in September 2024
Reviewed: 21 September 2024
Georgia
CanadaNot the same coffee machines in every room.. last time we stayed in June it was better - lavvazzio versus Kurig
Location
Stayed in August 2024
Reviewed: 16 September 2024
Gary
CanadaThe restaurant was ok. Overpriced for the quality of food. Had dinner and breakfast there once and then ate out every other day.
Hotel is in a great location being just down from Parliament Hill and Eglin St. itself being busy with lots of places to eat etc. Rooms were comfy, decent swimming pool, hot tub & sauna.
Stayed in September 2024
Reviewed: 15 September 2024
Alex
United StatesRoom looks very ordinary. I expected more classic/vintage/historical stile and ambient.
Personnel readily provided all available option for addressed concerns. Fast and effective service. Showers and cleanliness is excellent.
Stayed in September 2024
Reviewed: 5 September 2024
Chloé
CanadaRooms are not the most soundproof. AC system is finnicky.
Great location, cool art deco carpets on the 10th floor. Comfortable rooms. Clean with friendly staff.
Stayed in September 2024
Reviewed: 3 September 2024
Geoff
CanadaNot much but if I'm fussing, Bathroom door doesn't close , noisy AC
Location, historical, great beds
Stayed in September 2024
Reviewed: 3 September 2024
Robert
CanadaElevators are mechanically noisy(our room was close to them), and guests were speaking loudly as they waited for them, as well as shouting down the hall to each other, at all hours of the night. Perhaps the hotel could include a gentle reminder to be considerate of other guests in its welcome materials
Location, size and comfort of room, breakfast in restaurant, friendliness of staff
Stayed in September 2024
Reviewed: 1 September 2024
Robert
CanadaNot a fan of the valet parking. Makes forgetting items in the vehicle prohibitive to access.
Lovely, historic property. Friendly staff.
Stayed in August 2024
Reviewed: 1 September 2024
David
CanadaParking! No Valet!
Location
Stayed in August 2024
Reviewed: 28 August 2024
Mcmanaman
CanadaHotel is good, just the Ottawa experience at the front door really makes it look bad (the smell)
Stayed in August 2024
Reviewed: 27 August 2024
Chilvers
CanadaYou have to use valet service which was another $45. They did not disclose this. On the website it said 25 to park... I had an elderly person with me and had no option but to pay the $45. Also, there was a pride parade that blocked the street and access to the hotel until after 4:00 p.m. The hotel knew when I called that I had a senior with me. This caused us difficulty and I didn't appreciate that. The hot tub needs to be cleaned out and freshwater the towels at the pool area are worn out, The mattresses need mattress covers or pillow tops added. They were not very comfortable, The towels also should be upgraded or replaced.,
The staff were very friendly and pleasant
Stayed in August 2024
Reviewed: 19 August 2024
Laura
CanadaThe phone in the room had technical difficulties I had to call twice from my cell to reach the front desk
Service was good
Stayed in August 2024
Reviewed: 16 August 2024
Maclaren
United StatesOur room needed to be dusted.
I liked that it was a vintage hotel with modern amenities. Comfortable and quiet, but easy to walk to so many places.
Stayed in August 2024
Reviewed: 14 August 2024
Julie
CanadaI loved how close the hotel is to everything. We walked everywhere. The hotel was pretty quiet. The beds were nice and firm.
Stayed in August 2024
Reviewed: 13 August 2024
Williams
CanadaThey need new carpet in the hallways
Location and service
Stayed in August 2024
Reviewed: 13 August 2024
Jasdip
CanadaShower glass doors leak water to washroom floor. Urine stains on toilet (not cleaned properly)
Front desk and valet staff were great.
Stayed in August 2024
Reviewed: 10 August 2024
Townsend
CanadaSoap containers too far to reach from bath seat. Need side bar by toilet. Need breakfast bar for coffee & muffins. Restaurant very good but only for meals too expensive for a quick bite.
Great bed. Accessible room was partly accessible - wide doors, bath seat & bars in shower & behind toilet.
Stayed in August 2024
Reviewed: 6 August 2024
Kent
CanadaThere was a fire alarm/evacuation that was not well handled. No acknowledgment of the inconvenience it caused guests, no apologies , no information on cause or implications. No compensation offered, although, when asked, some was given.
Very central . Convenient , clean and good quality.
Stayed in August 2024
Reviewed: 4 August 2024
Debra
United KingdomSeeing many homeless
Close location for restaurant and shopping centre
Stayed in July 2024
Reviewed: 30 July 2024
Antonio
CanadaCould not find anything that l disliked and would definitely return for another stay
The breakfast was well worth it and value for the cost
Stayed in July 2024
Reviewed: 28 July 2024
Lorraine
United KingdomThere was nothing that could have been better.
The hotel was in a great location and walking distance to parliament hill. Staff were very friendly and helpful. Food was good quality and fairly priced.
Stayed in July 2024
Reviewed: 26 July 2024
Gloria
CanadaThere should be a bedside table on both sides if the bed.
The location was perfect. The room was very clean. The beds were comfortable.
Stayed in July 2024
Reviewed: 21 July 2024
Julie
United KingdomDated furniture No bottled water in the room
We were on the 9th floor and had asked for a room on a higher floor. The two double beds in the room were comfortable. The furniture was a little dated and the view was of the hotel roof from all aspects. The location was central and easily accessible to all areas by foot.
Stayed in July 2024
Reviewed: 21 July 2024
Alistair
Saudi ArabiaLaundry was a little expensive
The location was superb
Stayed in July 2024
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