100 Elgin Street, K1P 5K8 Ottawa, Canada
#33 of 57 hotels in Ottawa
Guests' ChoiceBased on 1564 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
8.9
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 25 June 2024
Jan
NetherlandsLimited, mostly unhealthy, and relatively expensive breakfast
Stayed in June 2024
Reviewed: 21 June 2024
Peter
CanadaLocation
Stayed in June 2024
Reviewed: 19 June 2024
Leslie
CanadaThe pool area was fabulous. Location can’t be beat.
Stayed in June 2024
Reviewed: 16 June 2024
Giselle
United KingdomBreakfast was disappointing. The Danish pastries/croissants were stale. The Coffee was weak and the buffet breakfast wasn’t available on our 2nd morning.
Location, spacious room, comfortable bed, easy to use shower, clean room.
Stayed in June 2024
Reviewed: 15 June 2024
Sarah
CanadaNothing
Everything. The pool was great. Big rooms. Very clean! Restaurant was great. Room service was quick and convenient and the atmosphere was nice! Close to everything the market the parliament buildings etc.
Stayed in May 2024
Reviewed: 12 June 2024
Pieter
BelgiumThe breakfast buffet could have more choice for the price.
Right in the centre of downtown Ottawa in a characteristic style building. The hotel has grandeur and meets the expectation of travellers seeking some luxury and quiet in teh heart of the capital.
Stayed in June 2024
Reviewed: 9 June 2024
Kilbreaqth
CanadaIce machine was broken. We had to go to another floor.
Location
Stayed in May 2024
Reviewed: 27 May 2024
Michael
CanadaElevators we’re a little dodgy
Location was excellent and the staff was great
Stayed in May 2024
Reviewed: 24 May 2024
Augustine
CanadaNothing
Location and Bed
Stayed in April 2024
Reviewed: 24 May 2024
Reinaldo
BrazilThe mattress was a little bumpy.
I enjoy my time very much. Lord Elgin is like a boutique hotel.
Stayed in May 2024
Reviewed: 20 May 2024
Neil
United KingdomCould have provided more by way of 'in house' bar and catering facilities
Hotel as expected, room comfortable, staff perfectly pleasant
Stayed in May 2024
Reviewed: 20 May 2024
Harry
United KingdomExpensive for what it is but this is probably a reflection of central Ottawa prices
Great location with easy walking to most tourist sites. Efficient check in with friendly staff. The room we had was a front view of the park and king size but surprisingly small. It was comfortable and well appointed
Stayed in May 2024
Reviewed: 19 May 2024
Ignoto
CanadaThe Only thing MAYBE, a bottle of something or anything in that sort for my wife's birthday, but we Got a chocolate and a pretty card. Thank you
Cleanliness, the Richness of the Decor. From the entry to your lobby to the beautiful view of the Park, and Elgin Street Stunning
Stayed in May 2024
Reviewed: 15 May 2024
Heather
United StatesThe foam pillows were like marshmallows and wouldn't flatten enough for a good night sleep. Both my friend and I woke up with neck pain because our head was tilted all night. My friend said her bed was okay, but I had a terrible time with the comfort of the bed and also woke up with back pain every day. It was comfortable to sit on, but not sleep. The linens were very nice though.
It was historic, beautiful, and VERY centrally located. We walked everywhere and never needed our car. The staff were very helpful and friendly and everything was clean.
Stayed in May 2024
Reviewed: 9 May 2024
Angie
CanadaGridlock of cars in front of hotel. Cars stationed there for persons checking out while Cars of those trying to check in can't enter and are left on the street for a long time.
Staff were very friendly. Location was ideal for walking to all the places we wanted to see.
Stayed in May 2024
Reviewed: 6 May 2024
Patricia
CanadaNo robes in room. Towels were small and rough. Room garbage wasn’t thrown out.
Location good.
Stayed in May 2024
Reviewed: 5 May 2024
Yuxuan
CanadaThe room is generally smaller (and the bed is probably a bit smaller) than those with the similar price at other hotels, which is likely because the hotel was built during the WWII.
Great location, very close to the Parliament and Rideau Centre. Great staff. Great room view. Very clean room.
Stayed in May 2024
Reviewed: 4 May 2024
Diana
CanadaSmall rooms. Not much room for luggage and moving around. Bathroom small and door is sliding did not close completely or lock.
Location and staff. Although valet parking is expensive at $39 per day, it was a nice service. Took a while to get car on busy days but the staff work hard to satisfy clients.
Stayed in May 2024
Reviewed: 4 May 2024
Fantina
Italythe breakfast not included
nice room and silent room, with a nice view on the park
Stayed in April 2024
Reviewed: 30 April 2024
Onica
CanadaNo water available in fridges
Location
Stayed in April 2024
Reviewed: 26 April 2024
Eli
United StatesThe absence of a microwave in the room
Location
Stayed in March 2024
Reviewed: 26 April 2024
Katrina
CanadaPricey food and drink but excellent chef
Excellent location and restauraunt
Stayed in April 2024
Reviewed: 25 April 2024
John
CanadaA little bit faded, but still very nice and great value
Great location for my needs.
Stayed in April 2024
Reviewed: 22 April 2024
Julia
CanadaWhirlpool
Location
Stayed in April 2024
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