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  5. Reviews of Le Westin Montreal

Reviews of Le Westin Montreal 4 stars

270 Saint-Antoine Street West, H2Y 1V3 Montréal, Canada

#50 of 132 hotels in Montréal

Guests' Choice

Review score

Based on 548 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 August 2024

    9.0
    Clean, comfortable and fun with kind and knowledgeable staff in a central location.
    • Leisure trip
    • Family with young children
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included in room price.

    It is central to main attractions. Easy walk to restaurants, old Montreal and the Ferris wheel. We loved the glass bottom pool and the cold/hot pools. Valet parking made it very easy to check in and get up to our room. The room is really nice and clean with an awesome view. The bathroom is excellent. Our dog was welcomed at no extra fee.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Not a dislike; but would love to have seen a bar set up in the lobby where there are big TV’s and lots of seating !

    Sauna, hot and cold pools! Location Great! Walked to everything !

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Great location and very friendly staff.
    • Leisure trip
    • Family with young children
    • Traditional King Room, Guest room, 1 King
    • Stayed 2 nights

    Rooms were dated and could have been cleaner. We had to move rooms as the first room wasn't clean - bathroom and there were stains on the carpet. I booked for 3 people and received 1 king bed. Then was told there was an incremental charge for a roll away bed for the 3rd person.

    Location and the staff were very friendly. Good facilities, comfy beds.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Westin standard kept
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 2 nights

    The location of the hotel is wonderful. The staff are friendly.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    We enjoyed our stay at Le
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted via mobile

    Uncomfortable pillows.

    Location, location, location! Great service! Valet parking! Concierge! Security, accessing room floor with key card. Accessing our Netflix account!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    I enjoyed my stay at Le Westin Montreal despite the little hiccup. I would recommend this property.
    • Leisure trip
    • Group
    • Traditional King Room, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    On arrival our room had a few flies lingering around. We didn’t think too much of it at first so just made house keeping aware in the morning as we left for the pool. On return from the pool we noticed additional flies on the walls and our bathroom. Before leaving the hotel to start our day we made the front desk aware of the situation and asked if a thorough clean could be performed. On return we noted our room was untouched and the flies persisted. I decided to take pictures and discussed the issue for the third time with the front desk, this time with picture proof. We were finally taken seriously and our room was changed.

    Le Westin Montreal is in a superb location if you’re spending a weekend in the city. It was walking distance from several neighborhoods and surrounded by great restaurants, bars, and clubs. The staff is polite, respectful, and quick to answer questions and with their service. We visited the pool almost every morning and enjoyed the ability to perform a water-circuit session using their dry sauna, cold plunge pool, and hot tub. The hot tub could definitely be hotter but we’re assuming was kept luke warm to be family friendly! We would recommend staying at this property.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted via mobile

    Gave me early checkin and got my room ready at 10:30am

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Comfortable night's stay in central Montreal
    • Leisure trip
    • Family with young children
    • King Junior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
    • Stayed 1 night

    Went to visit the pool (this was on a Monday afternoon around 7:00PM). There was a sign crudely taped to the door that read "The pool is at full capacity." No staff was present monitoring comings and goings to coordinate either when this capacity was no longer reached or how long some guests may have been spending there. Pool area appeared to be overrun with small children as well. Was really hoping to check it out--it looked great, but didn't like that it was essentially closed.

    First off, we were permitted to check in at around 1:30 (rather than 3:00). I am always grateful when a hotel is able to get you in upon arrival! The room was clean, spacious, and in line with the quality I would expect from the Westin brand. The location was good--situated easy walking distance to both Sainte Catherine St. and the Old Town Montreal. Beautiful view of the Old Town and the river from our 20th floor room.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Wonderful and safe hotel!
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 2 nights

    Breakfast prices were a little high.

    Location was very convenient, and staff were very attentive.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    7.0
    Great location, clean and friendly.
    • Leisure trip
    • Couple
    • Traditional King Room, Guest room, 1 King
    • Stayed 5 nights
    • Submitted via mobile

    Some areas seemed tired. Gym lacked equipment. Pools were small for the number of guests.

    Location. Right on the border of Old Town Montreal, but easy access to car/street. Restaurant & Bar Gazette was good and friendly staff.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional King Room, Guest room, 1 King
    • Stayed 4 nights

    It will be great if property could show bit more empathy towards family travelling with small kid and toddler. They assigned us a room where we had to go up and down 6-7 stairs carrying stroller everytime we stepped out (let alone luggage etc while leaving and coming in). My husband had to lift the stroller while leaving room everytime. Secondly, the room was in proximity to ongoing construction which made me very unhappy as my toddler would wake up early with the noise and start screaming. Since I didn't know about this construction stuff until morning next day, I would have moved out. Lastly, noone showed up for house keeping a day for us over 3 days we stayed. This is the only reason people like me prefer staying in hotel over airbnb as we don't get housekeeping services but was disappointed with this. Overall, I would say not to expect the same level of service as with other westin hotels.

    The best part of the property was its location. It is walking distance from Notre Dame and Rue de Saint Paul. Lot of restaurants near by.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Construction noise, breakfast too expensive

    Clean, comfy bed, good amenities

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    Good for the family location wise it is the best to move around
    • Leisure trip
    • Family with young children
    • King Junior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    We had booked a superior king room for 4 adult and 1 kid it comes with a sofa bed which is not comfortable the springs on the mattress are noisy and it pokes you

    Excellent location it 300m walk away from Norte Dam Basilica and walkable distance to downtown, old Montréal port , China town Parking is vallet it is expensive around 45 cad. Per night but honestly it is okay given it compete hassle free and multiple entry exit

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Mold in shower and fridge didn’t really work in room.

    Great location and pool

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Great location but needs updating to match the price
    • Leisure trip
    • Family with young children
    • Traditional King Room, Guest room, 1 King
    • Stayed 6 nights
    • Submitted via mobile

    For the price, they should renovate/update the rooms as it is outdated. Breakfast isn’t included in the price too :(

    It’s located in the middle of old Montreal and downtown Montreal so everything was walking distance. Lots of food choices around. The rooms were large and spacious and the beds comfy. Housekeeping service was great! We liked the covered driveway too.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 1 night

    Location was very convenient to walk around the old city.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Good
    • Business trip
    • Couple
    • Traditional King Room, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Staff could not get me a kettle.

    Good location. Clean. Room is spacious

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    The location, restaurant, and comfortable rooms were excellent
    • Leisure trip
    • Group
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 3 nights

    Frequently, the concierge wasn't available at the desk. He was helpful when he was there.

    Breakfast was excellent. The front desk staff were friendly and helpful.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Corner King Room, Larger Guest room, 1 King, Corner room
    • Stayed 3 nights
    • Submitted via mobile

    Bit pricey and expensive car daily fees

    Great location

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Ok , but future visits I will look elsewhere to get better rate for entire stay
    • Leisure trip
    • Solo traveller
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Being charged a rate for two night , 3rd night same room , towels , everything, then $108 increase due to demand , a poor practice !!!

    Location , staff , gym and pool

    Stayed in May 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The bar for night activities.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional King Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    We did not use Valet parking but they automatically charged us for that. At checkout they reversed the charges.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Double Room, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Coffee at the restaurant was over priced and not good. Pillows were way too soft

    Location

    Stayed in March 2024

  • Reviewed: 15 February 2024

    9.0
    We keep going back
    • Leisure trip
    • Family with young children
    • King Junior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
    • Stayed 2 nights

    Swimming pool water could be a little bit warmer

    Location, View from Room

    Stayed in January 2024

Showing 1 – 25

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