39 Smithe Street, V6B 0R3 Vancouver, Canada
#21 of 71 hotels in Vancouver
Guests' ChoiceBased on 322 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
7.7
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End of dialog contentReviewed: 18 September 2024
Douglas
UgandaThe front desk staff by the name Caitlyn needs training for improved customer interface. She was quite rude!
The location was excellent. Honey and Salt restaurant had good dishes, and the waiting staff was pleasant. Housekeeping staff were at hand to address any queries. The bed was comfortable. The assistance from the concierge staff was great!
Stayed in August 2024
Reviewed: 9 September 2024
Deanna
Canadathe price
Beautiful property, smelled awesome and sooo close to the venue that we walked and got there in less than 10 mins
Stayed in September 2024
Reviewed: 8 September 2024
Christine
United StatesExtremely expensive.
This is an absolutely gorgeous property and a hard to beat location right next to Rogers Arena and BC place. Well serviced by sea buses to get to Granville Island. Rooms were large, comfortable and immaculate. One of the best stays we’ve had in Vancouver!
Stayed in September 2024
Reviewed: 8 September 2024
Melanie
CanadaThe property is beautiful and clean, we love the hot tub on the rooftop it’s beautiful sitting up there with the city lights around us
Stayed in September 2024
Reviewed: 24 August 2024
Mohammed
Canadalocation, staff, smell is fabulous.
Stayed in August 2024
Reviewed: 3 August 2024
Sakiea
United StatesN/A
I love the cleanliness. The breakfast was good. I love the view.
Stayed in July 2024
Reviewed: 30 July 2024
Yvonne
United StatesNothing.
Hotel was wonderful. The restaurant in the hotel, Honey and Salt, was absolutely fabulous! The service and food were amazing!
Stayed in July 2024
Reviewed: 18 July 2024
Michael
CanadaOn checkout, when I went down to the valet parking to pick up my supercar, I noticed there was pigeons nesting above my car, and when your valet brought my car to me and my wife, it was absolutely bird shit all over that clean supercar. The valet absolutely seen the amount of shit all over that car and didn’t say nothing. Really sad because we had a great stay, but that put a super bad taste in her mouth.
We loved the breakfast. Location was good.
Stayed in July 2024
Reviewed: 10 July 2024
Peter
CanadaThey charged an extra $50 for parking and $14 for internet in a $1000/ night room.
It was nice and clean and they let us check in early
Stayed in July 2024
Reviewed: 2 July 2024
Cristiane
BrazilBut they charge for wifi, which is absurd for a hotel of this price. Furthermore, I was charged twice for breakfast, even though it was included in my daily rate.
The location and comfort of the hotel are excellent. beautiful and clean. Restaurants very good.
Stayed in June 2024
Reviewed: 21 June 2024
Jen
United StatesAmazing nothing bad
Great staff we celebrate a anniversary brought us cake and champagne
Stayed in June 2024
Reviewed: 5 May 2024
Darren
CanadaThe service at the restaurant was amazing
Stayed in April 2024
Reviewed: 25 April 2024
Robyn
CanadaThere is nothing negative to say about the hotel.
I liked how close it was to BC Place and the location in general! The inside of the hotel was fantastic! The restaurants were great. The rooms were spacious and clean.
Stayed in April 2024
Reviewed: 4 March 2024
Nicolina
CanadaJW Marriot is hands down the best hotel in Vancouver. My partner and i were treated like royalty during our stay for our anniversary. Would highly recommend this beautiful hotel to anyone seeking extra comfort, luxury, and pampering!
Stayed in March 2024
Reviewed: 29 February 2024
Sunday
NigeriaLocation was good, so close to the lift and bed was cozy
Stayed in February 2024
Reviewed: 28 February 2024
James
United StatesLocation, fast elevators. Great maid service! Great check in and check out!
Stayed in February 2024
Reviewed: 27 February 2024
Sarita
CanadaLittle less in price
Didn’t have breakfast.
Stayed in February 2024
Reviewed: 17 February 2024
Jennie
CanadaWe had a view of the ocean. We also enjoyed the location that was in close proximity to both stadiums. Vancouver Canucks won !!!! The front desk staff person was so amazing ..
Stayed in February 2024
Reviewed: 8 February 2024
Lunamudblood
United Statesthe bed and pillows were amazing, like in clouds. Locations is great, also bc of close to the park for walk with dog. Room was quiet and had great location - close to the elevators, no neighbors, great to stay with dog.
Stayed in December 2023
Reviewed: 28 January 2024
Kathleen
United StatesI could only stay one night - wish I could have stayed longer.
Greeted at a door which opened automatically by 3 grey suited hotel staff members who ushered me to registration. It was before checkin but my room was ready and what a view! The linens, bath amenities and comfy bed were a pure delight. Wish I could have partaken of the rooftop hot tub with amazing views but, alas, the rains came. The staff at Honey Salt expedited a quick coffee to go which I really appreciated. Oh! And the valet was so helpful! I’ve stayed in many Marriott properties but this one was remarkable.
Stayed in January 2024
Reviewed: 5 January 2024
Amelie
CanadaThe pool water was a bit cold, would have like a jacuzzi, steam room and/or sauna. The double bed is small for 2 adults. The bathroom was quite small.
Location is perfect! The hotel is walking distance from many restaurants and attractions. The Wifi was complimentary for all guest. Great view from the room.
Stayed in December 2023
Reviewed: 18 December 2023
Mohamadtaghi
CanadaBreakfast, just an option for egg and not what with the value I paid for. This kind of breakfast for a 5 star hotel…!!!
Very clean, nice staffs and the Casino
Stayed in November 2023
Reviewed: 23 November 2023
Jessica
CanadaSo clean and enjoyable.
Stayed in November 2023
Reviewed: 15 November 2023
Maheshi
CanadaN/A
Location, restaurant, cleanliness
Stayed in September 2023
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