4670 Elk Lake, V8Z 5M1 Victoria, Canada
#26 of 41 hotels in Victoria
Guests' ChoiceBased on 172 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 15 September 2024
Charles
United StatesAll was good
Stayed in September 2024
Reviewed: 4 September 2024
Jennie
CanadaIf you have a room facing the pool, and you want to get an early night, noise is very loud and hard to ignore
This hotel is extremely clean. The staff is friendly and everything seems to be within 10 to 15 minutes.
Stayed in September 2024
Reviewed: 1 September 2024
Patricia
CanadaThe pool was great. Very quiet as well.
Stayed in August 2024
Reviewed: 17 August 2024
Daniel
CanadaThe clear set up between booking.com and holiday Inn. I do not want to pay twice for the same stay.
The staff was good . The only problem is that I am seeing a double price for the room. I hope that I would not be paying twice for the same room.
Stayed in August 2024
Reviewed: 16 August 2024
June
CanadaHad to ask each morning to have towels changed
Stayed in July 2024
Reviewed: 15 August 2024
Evans
CanadaRoom was clean, a few minor issues in the room but we would stay here again!
The pool was amazing! Super warm, very clean! They had an EV charger on site which is a big plus for us.
Stayed in August 2024
Reviewed: 15 August 2024
Stanislav
CanadaNo balcony, far from Victoria, no drink water in room
Renewed rooms, clear, comfortable beds, good transportation connections
Stayed in August 2024
Reviewed: 6 August 2024
Aung
CanadaCoffee maker did not work occasionally. And room service did not come one day but the front desk staffs make it up for us.
Pool access room is great and easy access.
Stayed in August 2024
Reviewed: 10 July 2024
Jocelyn
CanadaI can take my dog and it is absolutely no problem. There was a Rugby Team of teenagers in the hotel near me. I just mentioned it lightly to the front desk. They provided me a sleep kit - ear plugs and eye mask. So helpful!
Stayed in April 2024
Reviewed: 24 May 2024
Karen
CanadaAwesome to have the pool right out our door!
Stayed in May 2024
Reviewed: 10 May 2024
Peter
CanadaToo much hwy noise.
Location, not crowded.
Stayed in May 2024
Reviewed: 1 April 2024
Massoud
Irancleanness
Stayed in March 2024
Reviewed: 26 March 2024
Paul
Canadanoise transfers from room to room quite a bit. if someone is walking in the room above you hear every step, you can hear t.v's on in the rooms that adjoin yours.
Stayed in March 2024
Reviewed: 21 March 2024
Christopher
CanadaI would need to stay longer to answer this
The Room was clean. Bed was very comfortable.
Stayed in March 2024
Reviewed: 27 February 2024
Hayley
CanadaNothing. It was easy to find, park at and get around the property. Excellent stay and thankfully very quiet.
Beautiful and comfy room. I liked having the moveable desk and office chair. The bathroom was clean and everything worked. Not a huge amount of water pressure in the shower, but good enough. I liked the big TV and the quiet mini fridge. The bed was so comfortable and I am fussy. I really appreciated the built-in luggage rack and coat hanging area.
Stayed in February 2024
Reviewed: 22 February 2024
Diane
Canadawhen I arrived at 3 no one was at the front desk and took a bit of time before anyone came ... other than that great place to stay and will stay there again definitely ...
the room great and the upgrade excellent ... staff very helpful ... food good
Stayed in February 2024
Reviewed: 21 February 2024
Pat
CanadaNothing I can think of
Excellent location as I brought my dog and we could walk to the lake which I booked this hotel
Stayed in February 2024
Reviewed: 28 January 2024
Susan
CanadaThe smoke detector flashed a light consistently all night right over the bed.
The hotel was clean and decently updated. Front desk staff were friendly and helpful.
Stayed in January 2024
Reviewed: 27 January 2024
Ryan
CanadaNothing negative. It's a hotel and serves it's purpose.
Clean room and the bed was comfortable. It was close to where we wanted to be and pretty quiet on a weekend. Given the brand you know what to expect.
Stayed in November 2023
Reviewed: 18 December 2023
Zhihong
CanadaNobody came around for our trash.
The room was very clean.
Stayed in December 2023
Reviewed: 27 November 2023
Christopher
CanadaThe room needed Chromecast streaming
Convenient and hand ample parking space
Stayed in November 2023
Reviewed: 14 November 2023
Harlos
CanadaLack of cleaning, repleshings
Hotel was nice although expensive for what we got. Had issues with the bath tub and coffee pot but staff was responsive. I’d like cleaning daily at least garages emptied and new towels and coffee.
Stayed in November 2023
Reviewed: 19 October 2023
Noo
CanadaNA
ergonomic design
Stayed in October 2023
Reviewed: 19 October 2023
Christopher
CanadaYou need an HDMI input option that allows guest to connect their devices to it or Chromecast streaming
It was clean and new and the restaurant was great. I liked that the hotel didn’t use cheap shampoo or body wash. Plus you had body lotion which was a plus for me.
Stayed in October 2023
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