2317 Trans Canada Way Southeast, T1B 4E9 Medicine Hat, Canada
#9 of 23 hotels in Medicine Hat
Guests' ChoiceBased on 638 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Diane
CanadaRoom was small and dated.
Breakfast was good. Lots of options. The internet was fast. The hotel was dated.
Stayed in September 2024
Reviewed: 2 September 2024
Lyle
CanadaThey needed to have 2 people working during check out.
Stayed in September 2024
Reviewed: 23 August 2024
Stephen
CanadaThe brekky is good, but you need decent chafing dishes. Everything was cold.
Very nice rooms. Lots of room.
Stayed in August 2024
Reviewed: 19 August 2024
Sherri
CanadaA barking dog in the room next door till 1:15am! The hotel gave me $50 off my stay though, so that was nice:)
Everything was wonderful! Amazing staff!!
Stayed in August 2024
Reviewed: 12 August 2024
Donna
CanadaBreakfast and location were good. There was a problem with noise in water pipes which happened every time someone in next rooms used water.
Stayed in July 2024
Reviewed: 10 August 2024
Anita
CanadaThe front desk staff went above and beyond to make sure we had everything we needed.
Stayed in August 2024
Reviewed: 3 August 2024
Janice
CanadaBreakfast-cold fake eggs, sausage, hash browns. All cold. No creamer for coffee-just flavoured creamer. ☹️
Comfortable bed…quiet room
Stayed in August 2024
Reviewed: 22 July 2024
Gail
CanadaThe shower in the King Suite looked nice but with only half glass door was not that functional. You have to get in it to start the shower and the shower head is so close to the walk that you bump into the tap, but if you tilt the shower head up it sprays out the back of the stall all over the floor and toilet. Breakfast Buffet was okay but had no cream for coffee.
Close to the Mall and Movie Theatre
Stayed in July 2024
Reviewed: 12 July 2024
Bernie
CanadaIt’s tired and the carpet were Stain in the mildew smell in the room
Location
Stayed in July 2024
Reviewed: 25 June 2024
Kathleen
CanadaDid not partake in breakfast
Stayed in June 2024
Reviewed: 14 June 2024
Christine
CanadaThere was hair left in the bathroom shower from previous guests
Location was great . Right off the highway. Steps away from Tim hortons and the mall . Staff was friendly.
Stayed in June 2024
Reviewed: 7 June 2024
Starrett
CanadaDidn't clean the bathroom after 1st night. Towels on bottom shelf - by floor. Hard to reach for people with mobility issues. 1 lil soap for entire bathroom.
Friendly staff. Good location. Beds were good.
Stayed in June 2024
Reviewed: 26 May 2024
John
CanadaDidn't like the pillows. Not enough support.
Breakfast was fine. No complaints.
Stayed in April 2024
Reviewed: 23 May 2024
Judy
CanadaGood breakfast included
Stayed in May 2024
Reviewed: 22 May 2024
Ken
CanadaPool water was a little too cold!
Super friendly staff both at front desk and in breakfast room! Fantastic selection of food for breakfast!
Stayed in May 2024
Reviewed: 7 May 2024
Solomon
CanadaI liked everything.
The location is ideal for a night stay along my route to the mountains. Restaurants are nearby.
Stayed in May 2024
Reviewed: 6 May 2024
Jenny
CanadaThe shower is not the greatest set up. One shower door doesn't keep the water in and it sprays all over the floor. Bathroom was a bit dirty.
Staff was friendly and breakfast was great. Bed was comfortable. Perfect location. Would recommend and stay again.
Stayed in May 2024
Reviewed: 4 May 2024
Susan
United StatesThe parking lot was a bit crowded, but they seem to have many guests so that's to be expected.
I have stayed at this hotel before and had a positive experience so I re-booked for this trip. It was comfortable and had everything I required. The location is good and the restaurants around the area were accessible either by walking or driving.
Stayed in April 2024
Reviewed: 11 April 2024
Beatrice
CanadaStaffs inability to react to requests. Requests needed to be sent to management or off site personnel before decision was made.
Location, cleanliness and amenities.
Stayed in April 2024
Reviewed: 29 March 2024
Patricia
CanadaGreat staff - went out of their way to help with a booking error. Beds were comfy, room was very clean. Pool was great for the kids. Breakfast was good.
Stayed in January 2024
Reviewed: 27 March 2024
Cary
CanadaI checked the rates that day and realized i paid 55 dollars more because i booked with booking.com
Hotel was just great, good breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Jackie
CanadaClean- good location - pool was nice
Stayed in March 2024
Reviewed: 18 March 2024
Jay
CanadaNada.
Staff, breakfast, facilities.
Stayed in March 2024
Reviewed: 10 March 2024
Taylor
CanadaThe staff was amazing ! Some of the best in Alberta ! So friendly !
Stayed in March 2024
Port Elizabeth, South Africa
Nago-Torbole, Italy
Bangkok, Thailand
Cagliari, Italy
Koprivshtitsa, Bulgaria
David, Panama
Bologna, Italy
Kuttyādi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content