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  5. Reviews of Holiday Inn Express & Suites - Toronto Airport South, an IHG Hotel

Reviews of Holiday Inn Express & Suites - Toronto Airport South, an IHG Hotel 3 stars

25 International Blvd, Etobicoke, M9W6H3 Toronto, Canada

#26 of 105 hotels in Toronto

Guests' Choice

Review score

Based on 698 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really!

    The most spotless place I’ve ever been, staff were lovely (especially Zaid), breakfast was great, shuttle was great

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    Beautiful hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I needed a shower cap. Unfortunately, I would have had to go down to the front desk to get one.

    The room was impeccably decorated. The bathroom was beautiful and very clean.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Good experience
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    The only concern was the air freahner was heavy in the main lobby

    Wonderful. Staff were great

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Will be our hotel of choice for future stays
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    We had a nice experience here and found our hotel for future stays. The location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the UP Express to Downtown. Our room was really big, very clean and comfortable with an awesome view of the airport which was perfect for my husband who loves to watch airplanes. Staff were exceptional friendly and helpful. Breakfast buffet was really delicious and fresh with a good choice of cold and hot foods. Highly recommended!

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    Could be more fresh vegetables for breakfast. Could add info about the location of shuttle at the airport to the welcome message from the hotel

    Very helpful personnel. Good shuttle from/to airport

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The reception was kind and polite. The room is spacious and comfortable, well equipped. The breakfast is buffet-style, with an adequate selection and quality. It is easily accessible.

    Stayed in August 2024

  • Reviewed: 10 September 2024

    10
    Great spot
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great staff on the desk were very helpful when we asked a few questions. Answered all for us

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds and Runway View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Easy access to airport.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I suggest to add precise info how to get from the airport to the hotel. I waited 45 minutes for a shuttle bus with no succes

    Stayed in September 2024

  • Reviewed: 23 August 2024

    9.0
    Enjoyed a great short stay with family
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel was clean with all the amenities, and we could ask the front desk for any extra amenities we forgot at home. The staff were friendly and helpful, patiently answering our questions and providing helpful suggestions. The breakfast was very good with a plentiful supply and lots of options. Although we were close to the airport, no sounds of airplanes flying overhead unless you are outside. I also loved the blackout blinds in the room. It's quite distant from Toronto downtown, but that could be viewed as a plus, with less traffic congestion! There's a free shuttle bus to the nearby airport, where you can take a train straight to Union Station and avoid the traffic.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Great stopping off point.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable. Staff very friendly and helpful

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was confusion between Holiday-in Express and Holiday-in International when taking shuttle bus at airport picking up point. No clear indication for first time travelers. We reserved Holiday-in Express but went to Holiday-in International so that spent extra Uber fees to transport

    Free shuttle bus from hotel to Pearson International airport

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything to dislike per se. A few things to note are that parking is $25+ hst. I feel it should be included in your nightly stay unless you are doing a park’n’fly package. As well, for those that enjoy relaxing with some tv time, the channels cut in and out due to the internet interference.

    The property is new and well kept. The staff are pleasant and helpful. The hotel is a great location for airport travel and events surrounding. The staff offered a complimentary room upgrade to give us the runway view of the planes which was a bonus of course. The room itself was nice, clean, well stocked and offered use of a fridge, microwave, and coffee maker. The pillows were great which is hard to find in a hotel and the beds are soft pillow topped. They are nice however we prefer a little firmer. Breakfast was included and offered something for all, definitely wouldn’t leave hungry. Overall, the hotel offers a wonderful stay.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows need upgrading

    All good

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    I stayed one night, it was an amazing experience.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. I will book again.

    Checkin in with John was very pleasant, and quick. The room was very clean and well put together. The view was amazing. Very close to the airport.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    It provided everything and more for our short stay for a layover the next night. Modern, clean and cozy. Staff were very
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    NIL

    Location, food, staff, room

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast could be better with more options

    Good location near to the airport with shuttle service

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Lovely hotel and staff
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convenient location to main sights

    Stayed in July 2024

  • Reviewed: 5 August 2024

    10
    Great to rest, Nice staff, Good breakfast, coffee all day and night, nice beds and noise- free tinsleep! close ti the C
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast , swimming pool, nice beds, nice staff

    Perfect to rest after a long trip from Quebec, and Niagara Falls! We went to the Casino , the Horse racetrack and Chop Steakhouse and Bar , excellent choice!!!

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Would come again
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Unprofessional lady at front desk

    Very good

    Stayed in July 2024

  • Reviewed: 4 August 2024

    10
    Very nice
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very helpful staff.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very clean Nice staff

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    A great hotel with great service and amenities.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    A nice shuttle service but did not provide a contact number when booked. Also a contact number was not available at the airport for their shuttle.

    The breakfast was fantastic individual omelettes, sausage and danish were great. Also, scrambled eggs, hard boiled eggs, cereal and several yogurts.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    The staff were all very friendly and professional. The hotel was clean and comfortable.
    • Leisure trip
    • People with friends
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location to airport, free shuttle

    Stayed in July 2024

Showing 1 – 25

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