419 Banff Avenue, T1L 1A7 Banff, Canada
#14 of 48 hotels in Banff
Guests' ChoiceBased on 1701 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 26 June 2024
Calin
CanadaEverything was perfect! Had a good experience. Front desk lady Eva was very helpful and knowledgeable.
Stayed in April 2024
Reviewed: 15 June 2024
Roy
United KingdomEasy to find location. Helpful and friendly staff.
Stayed in May 2024
Reviewed: 14 June 2024
Kaye
United KingdomWould have liked breakfast facilities and better tasting coffee in the room.
Great location Lovely sized rooms Very comfortable and clean Lovely swimming pool
Stayed in June 2024
Reviewed: 14 June 2024
Luciana
United KingdomNothing
Excellent hotel Lake View room amazing Breakfast 10 out 10 Service excellent We didn't want to leave Town in walking distance up a hill but worth it Wish we had stayed longer
Stayed in June 2024
Reviewed: 12 June 2024
Wai
Hong KongHotel-provided parking spaces are a bit insufficient. We came back from dinner and all hotel provided parkings were full, and we were asked to park just outside hotel entrance at a desk staff’s instruction (and he came out to confirm where we parked was okay). But the next day a reception girl complained to us that we hadn’t parked properly ! She was quite rude and blamed us to be the party at fault. Unbelievable ! The bathroom is a bit dated. A bit expensive for the condition that it is.
Good location (in town); good room size and room is well appointed.
Stayed in June 2024
Reviewed: 11 June 2024
Cheryl
United StatesNo restaurant
The extremely well cleaned room. The staff at the desk was very, very helpful and made our trip terrific!!!!
Stayed in June 2024
Reviewed: 11 June 2024
Alexandra
AustraliaThe High Country Inn is in a great location with all shops and dining choices within walking distance. The staff were all so accommodating and helpful during our stay - they also provided bear spray to loan for our hikes. The style of the Inn is an 80s/90s lodge, so it isn’t super modern but it is very quaint and cute. The amenities were exactly what we needed and if the Inn didn’t have something we needed, we could be directed by staff to where we could easily purchase. Great value for money and great service, would recommend!
Stayed in June 2024
Reviewed: 10 June 2024
Stephen
Canadalight inside the bathroom and outside the bathroom has only one on/off control.
on going construction in front of the building and in the underground parking area has to watch out when in these areas.
Stayed in May 2024
Reviewed: 8 June 2024
Anastasiia
CanadaIn the front side of building construction and on our balcony as well, not enough light, builders watching in the window
Good beds, clean room, free hot drinks on the main floor, beautiful water pool
Stayed in June 2024
Reviewed: 8 June 2024
Elizabeth
United KingdomNothing
Clean friendly convenient
Stayed in June 2024
Reviewed: 5 June 2024
Odedra
United KingdomBreakfast was not available at the hotel and at times could be noisy
Staff were very helpful It was a really good location and room good
Stayed in May 2024
Reviewed: 1 June 2024
Jeremy
United KingdomNoise from building work at 0700. We were told the day before we arrived about the building work, when we were unable to cancel, which I found somewhat deceptive. It wasn't a problem on the first two nights as they didn't start until 0830. On the third morning they started at 0700 hrs. I think even the front desk were surprised. I complained and in fairness they gave us a free night.
Clean and convenient
Stayed in May 2024
Reviewed: 28 May 2024
Ikbal
United Kingdom/////////
. Location very good .The staff is very friendly and helpful
Stayed in May 2024
Reviewed: 27 May 2024
Peter
United KingdomThe large deposit taken on arrival!
Good sized room, central location, regularly cleaned
Stayed in April 2024
Reviewed: 27 May 2024
Deepti
IndiaOur rooms were spacious and clean and everything worked as it should. More importantly we were very appreciative of the staff at the reception. They were amazingly friendly and helpful and made us feel right at home. A big shout out to Dan !
Stayed in May 2024
Reviewed: 26 May 2024
Fab117
SwitzerlandWhat we liked less: - Parking spaces are small
3rd stop of our road trip from Calgary to Vancouver, we spent 2 nights at High Country Inn. What we liked: + Located in the heart of a lively town with plenty of activities + Excellent service at the reception + Ideal base for visiting Banff National Park (Bow Falls, Vermilion Lakes, Johnston Canyon, Silverton Falls, and many more) + Pool/jacuzzi area is very pleasant at the end of the day + Nice room with very comfortable bedding, well-equipped, and quiet + Nice little balcony + Good value for money
Stayed in April 2024
Reviewed: 24 May 2024
Robert
CanadaRenovations were underway and were occasionally too loud
Good location. Clean, comfortable rooms
Stayed in May 2024
Reviewed: 20 May 2024
Felizardo
Canadan/a
everything was great
Stayed in March 2024
Reviewed: 20 May 2024
Seongin
CanadaNot
All good
Stayed in April 2024
Reviewed: 20 May 2024
John
CanadaYou can tell it is aging but still quite a nice hotel. It would be nice if they had breakfast available/restaurant.
The Jet Tub was fantastic. Nice fire place. Good location - very easy walk into town.
Stayed in May 2024
Reviewed: 17 May 2024
Simona
United KingdomRoom with very generous space, clean, comfortable. Clean and big bathroom. Very well located, 5 min walking to the main shopping area.
Stayed in May 2024
Reviewed: 15 May 2024
Gary
United KingdomNothing
Everything. Fantastic views. Great location. Clean, spacious room, friendly staff, excellent housekeeping. We loved our stay.
Stayed in May 2024
Reviewed: 14 May 2024
Shinichiro
JapanNone at all.
It was close to downtown and had a nice view from the balcony. The staff were very kind and our room was clean. I would like to visit Banff and this hotel again.
Stayed in May 2024
Reviewed: 14 May 2024
Patrick
GermanyEverything was great.
Stayed in May 2024
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