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Reviews of Glacier House Hotel & Resort 4 stars

1870 Glacier Lane, V0E 2S0 Revelstoke, Canada

#11 of 21 hotels in Revelstoke

Guests' Choice

Review score

Based on 349 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 1 July 2024

    7.0
    Average breakfast experience
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    It was so busy, full of young families, pool area under our room was very noisy. Breakfast was included in our stay, however, because it was so busy there were no clean bowls or cutlery. We grabbed a piece of bread and left unfortunately. No staff around, looking to help.

    Fantastic large rooms, comfy beds.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    8.0
    Beautiful setting, large room, great views out of window. Breakfast needs some work.
    • Leisure trip
    • Couple
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful location

    Stayed in June 2024

  • Reviewed: 29 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    It was good given the low season for a ski resort. They could keep some eggs for the breakfast and more variety in fruits.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Nicer in the pictures, and the staff locks down the lobby?!?!?!
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The lobby was locked down from 9pm at 8am, totally inaccessible. We couldn't leave the keys at the front desk in the morning. If we needed anything, too bad. Which meant the "included breakfast" was placed in our fridge and was quite sad, a egg in english muffin we had to heat un in the microwave, a pitiful muffin my wide tried to eat, yogurt and a banana. I wanted to tell them you dont put a banana in the fridge it goes brown right away, but I never saw the staff ever again. They locked everything up and went away for the night. Quite surprising for a hotel of this size. The backyard isn't as nice and clean as the picture leaves you to believe for wedding setups. Things are cluttered about the grounds. There are no instructions on how to use the propane fire. The grounds are littered with vintage skidoos that are falling apart and rotting. I'm sure someone likes that, but it brings down the class rating of the hotel.

    The view from our 2nd floor central room was the key selling point for my wife. Room size and balcony was quite large.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Large, comfortable room
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price was higher than I would have expected. We also couldn’t figure out a few things in the room, like how to turn on the heat in the main room or the bathroom.

    It seems like this is the off season for this property. It was very quiet and felt like we had the place to ourselves. We paid extra for a room with 2 beds and we both loved the beds. It was a good start to our trip.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    Ok- but lack of staff scary
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Fireplace was shut off and staff didn’t attend till checkout day

    Nice property

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Perfect rustic family cabin with private hot tub. Very quiet and relaxing stay.
    • Leisure trip
    • Family with young children
    • Family Cabin
    • Stayed 1 night
    • Submitted via mobile

    Loved the hot tub, comfortable beds, and breakfast

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Comfortable hotel, beautiful rooms.
    • Leisure trip
    • People with friends
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not a lot of choice & lack of staff. Disappointed restaurant not open in the evening. Also had a problem with w.c. blocked but receptionist sorted it out for us.

    Excellent, large & very comfortable room. Beautiful surroundings just out of town. Proper crockery & cutlery for breakfast!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    We will be back.
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms were perfect. Spacious and relaxing. The beds were not so great. Way way too soft.

    Incredible area. Surrounded by trees and nature. Absolutely incredible.

    Stayed in April 2024

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    no restaurant

    beautiful location wine and cheese

    Stayed in August 2023

  • Reviewed: 6 October 2023

    8.0
    Would stay there again and would recommend it to anyone the 4 wheelers that we rented were a lot of fun and a great way
    • Leisure trip
    • Couple
    • Cozy Cabin
    • Stayed 1 night
    • Submitted via mobile

    The cabin was nice and comfortable and the property was very quiet

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    good for a quick night stop on the road. good value. quiet
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    free wine! pool beautiful views of the mountain kid playground but unfortunately hot tub wasn’t working

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Two King Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool could have been cleaner and wish the hot tub was running!

    Happy hour snacks n wine

    Stayed in August 2023

  • Reviewed: 18 September 2023

    7.0
    Nice stay but there were too many beetles in the rooms
    • Leisure trip
    • Group
    • Family Cabin
    • Stayed 1 night

    The bug screen was missing on the kitchen window of our cabin (not sure if it is the case with all cabins). We could not open it when we prepared our meal otherwise we would have had a beetle infestation. Same with the missing bug door from the porch. You had to keep the slide door closed in order for the beetles to stay out. Before going to bed you had to go hunt for the huge beetles that came into the house either during cleaning or while previous guests were staying who didn't mind having them in the house. One of the bedrooms had 7 beetles to be killed. The kitchen light is very dimm, not enough lightning.

    Private cabin a few kilometres outside of town with kitchen and private hot tub on the porch. Friendly check in and breakfast staff. Complimentary breakfast with real cutlery. Waffle station...

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Enjoyed our visit.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Off season for them so restaurant was closed. We knew that and planned for the short trip back to town for dinner.

    Staff were friendly and helpful. Location is quiet and rural.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    They serve breakfast on real dishes with silverware. None of this paperplate and plastic silverware!

    Stayed in August 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Cabin
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was closed

    Stay here a couple weeks a year and love the location

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool is small if they can add slides that will be awesome

    The ambience was very nice

    Stayed in July 2023

  • Reviewed: 26 August 2023

    7.0
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 20 August 2023

    8.0
    We only booked a one night stay on our way to Alberta, we liked the area so much that we are thinking of booking for a l
    • Leisure trip
    • Family with young children
    • Cozy Cabin
    • Stayed 1 night
    • Submitted via mobile

    Overall we really enjoyed the property

    Nice location, cabins were cute and having a private hire tub was ideal

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Great pace, would stay again.
    • Leisure trip
    • Group
    • King Room with Two King Beds
    • Stayed 1 night

    No Restaurant onsite in the summer or close by. Drive approx. 10k to town for dinner.

    Beautiful Hotel with lodge, cabins and offroad rentals and tours. Large rooms in lodge and free wine on arrival.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    We had a lovely stay. Thank you!
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    Area of improvement: although we liked belgian waffles, please add to your breakfast some cheese, eggs (hardboiled is fine) and some variety of berries/fruits. Bananas were green and unripe

    Beautiful cozy lodge, friendly employee, sauna and swimming pool is great addition to our stay. Thank you for the complimentary wine!

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Great stay, comfy bed, very clean,really liked the old snowmobiles
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such a large area surrounding the hotel. Perhaps some games or something entertaining would be nice.

    Check in person was amazing! Great views of the surrounding mountains.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    Functional
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 1 night
    • Submitted via mobile

    Restaurant not open. More a winter resort than suitable for summer residence

    Lots of space!

    Stayed in July 2023

Showing 1 – 25

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