booked because of the location

Stayed in February 2024

Construction

Cleanliness, helpful staff, and very cheerful breakfast waitress.

Stayed in December 2023

The bathroom floor was dirty, also underground parking which was $30 per night

Convenient location

Stayed in September 2023

Room was tired….needs updating….bathroom was worn down. We had an adjoining room, and on the first night, there was a woman in labour next door. She was in great discomfort, and groaned every hour or so throughout the night (we didn’t know her condition). Knowing there was a pregnant woman next door in labour, we should not have been put in the adjoining room…I could see the light under the door, and the sounds kept us awake all night. We spoke to the front desk the next morning and she said that we could move rooms if they didn’t check out. She explained that the woman was pregnant and waiting to go to the hospital. Knowing that, we should have been offered another room. They did check out that day, so we kept the room for the second night.

Location was excellent. Parking was convenient.

Stayed in August 2023

The room was large and spacious though a bit outdated. You could tell the bathroom, though big, was well enjoyed by many others, though I know they are at the beginning of their transformation after being acquired by another hotel company so the updates will be well warranted.

Central location was great for walking, we are craft beer lovers so it was perfect as we were beside a craft brewery. Parking was central and easy to access and the room was very spacious though a bit noisy as we were right beside the stairwell and the doors are thin.

Stayed in July 2023

I know graduation is high season for hotels but $500 for that shabby room and a run down hotel is highway robbery

Location. Only. Oh and secure parking

Stayed in June 2023

Prime location

Stayed in July 2023

The bed was very uncomfortable and springy ,and there wasn’t even a mattress pad to disguise it better. although, I will say that the blankets , pillows and duvet were very nice. There were 3 ice machines (3 different floors)and only one of them worked (that can not be blamed on renovations) There were lots of things that were in need of upgrades, replacement….I do realize that the hotel is supposed to be “under renovation” but it felt a little more like we were staying at a motel instead of a four points.

Our room was very clean. LOCATION AND VIEW!

Stayed in July 2023

The parking is tight and expensive.

This location is perfect for us to enjoy downtown Kingston.

Stayed in June 2023

Breakfast was great!! Great location.

Stayed in June 2023

the property is currently under renovation which we where not informed about. There was a significant amount of drilling going on, we where told it could as late as 8pm. After complaining to the front desk they where understanding and moved us to a room farther from the construction area.

The location was close to everything downtown and the waterfront.

Stayed in June 2023

It was a fine place to stay. Close to all activities and the downtown area. It was a comfortable place to stay. We would stay there again in Kingston.

Stayed in February 2023

Price, paying $30 extra for a parking spot

Stayed in April 2023

The room was warm we couldn't get the cooler to work and the window was small. Also we could hear clearly the people in the next room because of an adjoining door.

The location is great and parking is convenient although pricey.

Stayed in April 2023

the property was not clean and it needs a major renovation. The rooms are dark and the furniture is worn and needs replacing. The bed and pillows need up grading

location

Stayed in March 2023

There were kids running and screaming in the halls until about 11pm

Comfortable bed and the fact that there was a restaurant in the hotel for drinks

Stayed in March 2023

Hotel parking very expensive, not much support to guide tourist towards alternative (City) parking.

Stayed in March 2023

Nothing, everything was great.

Great friendly staff. Great parking. Great location.

Stayed in February 2023

the hotel rooms are out-dated. The hotel needs a renovation. The price was high for this type of room/hotel.

location and bed

Stayed in January 2023

Bathtub did not have working plug in order to fill it & take bath !

Great location, quiet room , Useful microwave & coffee machine .

Stayed in December 2022

The shower wasn’t great… the jet of water didn’t ever seem right, but that’s a small point.

The location was great and the staff was very friendly. The hotel is getting a bit old, but it’s clean and the bed was comfortable. The restaurant was a pleasant surprise. Breakfast was simple but good and the service was great.

Stayed in October 2022

older. expensive. parking not included.

location. parking

Stayed in October 2022

hotel room was great..good view but not anywhere worth $478 a nite

great location in downtown kingston..close to dinner options and the k rock center

Stayed in October 2022

Found it very expensive. Doubt we will return at a price over $300. Not worth the price.

Bed was very good.

Stayed in September 2022