475 Howe Street, V6B 2B3 Vancouver, Canada
#6 of 72 hotels in Vancouver
Guests' ChoiceBased on 3211 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 26 June 2024
Catherine
United StatesSee use of space above in the room layout (Deluxe King).
Awesome sheets, comfy king bed and pillows, big shower. We had a corner room with an oddly long corner hallway that used up a lot of unnecessary space, but the room was private with lots of windows onto the city streets. The public spaces were spacious and beautiful, Hydra, the restaurant on premises, was excellent. We ate there four times during our stay. But above all, the staff was amazing! Every staff member we encountered was kind and helpful and accommodating.
Stayed in June 2024
Reviewed: 26 June 2024
Michael
United KingdomBreakfast choice a bit restricted. Should be juice and hot drink, not juice OR hot drink.
Terrific location and excellent all round facilities. On site restaurant outstanding!! Worth visiting just for the elevator system - never seen anything like it before. Really comfortable bed and lovely well equipped bathroom.
Stayed in May 2024
Reviewed: 26 June 2024
Wendy
CanadaExcellent. Great location. Great staff
Stayed in June 2024
Reviewed: 25 June 2024
Jineen
CanadaI don't think it is possible to find a friendlier, happier, helpful staff than at the exchange everybody was above and beyond kind and helpful, so welcoming!! The location was fabulous easy access to everything and Hydra restaurant those breakfast sandwiches to die for !!!!
Stayed in June 2024
Reviewed: 25 June 2024
Vincent
Taiwan2nd floor to checkin.
Room is very clean, location is very good, staff is very friendly.
Stayed in June 2024
Reviewed: 25 June 2024
Fahad
KuwaitThe room little bit small as they gave us corner room which has corridor and it was soo small
Location and staff
Stayed in June 2024
Reviewed: 25 June 2024
Eric
AustraliaShower pressure and design was okay at best. Gym has opening hours and required a separate sign-up
Staff and service were incredible. Above and beyond. Beds were comfy Rooms were spacious Chic space.
Stayed in June 2024
Reviewed: 25 June 2024
Gerry
CanadaEverything was great
Location, comfort, cleanliness
Stayed in June 2024
Reviewed: 25 June 2024
Thuat
VietnamNothing.
Good location, good services, and professional employees.
Stayed in June 2024
Reviewed: 24 June 2024
Paul
United KingdomEverything about it was fantastic
Stayed in June 2024
Reviewed: 24 June 2024
Sandra
United StatesRestaurant wasn’t open all the time
Beautiful
Stayed in June 2024
Reviewed: 24 June 2024
Robert
CanadaNada
Great historic environmental friendly and great staff...top notch luxury hotel with superb restaurant
Stayed in June 2024
Reviewed: 24 June 2024
Laura
United StatesThe floor in the bathroom wasn’t heated.
Great location close to the cruise terminal.
Stayed in June 2024
Reviewed: 24 June 2024
Michael
United StatesHeating is geothermal, so no adjustment if feeling chilly.
In downtown, close to Canada place and good restaurant on site
Stayed in June 2024
Reviewed: 23 June 2024
Stacy
United StatesDid not like having to get a separate card for the workout room. The bathroom lighting was bad, hard to put on makeup.
Room was nice and bed was comfortable.
Stayed in June 2024
Reviewed: 23 June 2024
Katrin
GermanyBreakfast was okay, nothing special.
Rooms are very spacious, modern and clean. Location is central and everything you need is nearby.
Stayed in May 2024
Reviewed: 23 June 2024
Justine
AustraliaBed mattress was too soft
Central location
Stayed in May 2024
Reviewed: 22 June 2024
Adel
KuwaitNothing
Staff, location, room size
Stayed in June 2024
Reviewed: 21 June 2024
Sean
United KingdomA touch overpriced but it seems all hotels are expensive in Vancouver these days!
Great location, really nice and modern. Friendly staff, would stay there again in a heartbeat. Lounge access great value too.
Stayed in June 2024
Reviewed: 20 June 2024
Kevin
AustraliaBreakfast was included in the room rate and was excellent. The Restaurant was extremely expensive
Stayed in June 2024
Reviewed: 19 June 2024
Andriushchenko
UkraineEverything was great: good location to the centre, tidy rooms, polite staff, delicious breakfasts. Thank you.
Stayed in June 2024
Reviewed: 19 June 2024
Alex
CanadaA lot of drug addicts east of the hotel, don't go east.
Heated floor in bathroom , large room.
Stayed in June 2024
Reviewed: 19 June 2024
Steven
United StatesLack of communication with check-in. My problems were handled by hotel staff. The check in staff assumed I wanted a handicap room. There was no discussion with me when changing me from my booked King room to a Queen handicap room.
Everything - location,staff and rooms
Stayed in June 2024
Reviewed: 17 June 2024
Aamir
United StatesLocation and service
Stayed in June 2024
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