421 Union Street, K7L 3N6 Kingston, Canada
#5 of 28 hotels in Kingston
Guests' ChoiceBased on 826 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 30 June 2024
John
United KingdomI couldn't get on with the pillows. Probably just me though.
All of the staff were very pleasant and helpful.
Stayed in June 2024
Reviewed: 29 June 2024
Poulos
CanadaNot quite sure. However there was a small error the front desk made with my card. They gave me 1 day to use the card but I was registered for 2. It was easy enough to tell them and they fixed it.
Location is wonderful. The food was great (being a buffet). I'd recommend that place to a friend because it's decent overall.
Stayed in June 2024
Reviewed: 24 June 2024
Donna
CanadaAir conditioning wasn’t working in first room that we were assigned. No umbrella that I could borrow when I had forgotten something in the car.
Architecture and gardens. Free breakfast buffet
Stayed in June 2024
Reviewed: 23 June 2024
Hcollins31
United Arab EmiratesThe cost of accommodation is high.
Location is walking distance to Queens. The breakfast was lovely.
Stayed in June 2024
Reviewed: 22 June 2024
Chau
Hong Kongno lunch or dinner provide
Good and clean room and breakfast
Stayed in June 2024
Reviewed: 22 June 2024
Erica
CanadaClean,friendly Great value for money , Excellent breakfast Room well equipped Comfy bed All perfect
Stayed in June 2024
Reviewed: 21 June 2024
Jill
CanadaHotel clean and well represents. Very friendly and helpful. Good value
Stayed in June 2024
Reviewed: 20 June 2024
Kokacheva
CanadaJust a price. We would stayed longer.
Amazing place, we are staying here second time. The most valuable were breakfas. Staff are extremely polite. Close do downtown. It took me just 30 mins to walk there.
Stayed in June 2024
Reviewed: 17 June 2024
Radmila
BelgiumThe rooms are very spacious but also very outdated. Some refurbishments will make a true gem out of this place.
It’s a beautiful building with a very pretty garden area. The location is in a very nice part of Kingston with pretty houses and close to the lake front which was super nice for walks. Bed was wonderful.
Stayed in June 2024
Reviewed: 13 June 2024
Iana
CanadaBeautiful property, stylish, heritage look, very nice garden, spacious and clean room with a large window view. Quiet surroundings outdoors. Excellent staff service at breakfast, long breakfast hours and sufficient breakfast choices.
Stayed in June 2024
Reviewed: 8 June 2024
Michelle
CanadaAbsolutely nothing
Room was very clean and comfortable. Breakfast was very good. Staff were efficient and friendly. All in all a great stay and would recommend this hotel to anyone.
Stayed in June 2024
Reviewed: 3 June 2024
Mariam
CanadaI couldn't find a water bottle in my room. The breakfast items could not find around 9 am such as juices or ham. Te bread does not have a good quality, especially the crosons.
First of all, it has a good vibe and feelings. The rooms were clean and adequately furnished, providing a comfortable stay. The staff were polite and generally helpful, making check-in and check-out smooth.
Stayed in June 2024
Reviewed: 3 June 2024
Sylvlie
Canadanothing
Quiet and peaceful, beautiful property, clean room, comfortable bed, delicious breakfast.
Stayed in June 2024
Reviewed: 3 June 2024
Juliana
CanadaI don't have a single complaint
The hotel was very clean, quiet and in excellent condition. The staff went above and beyond to make us feel comfortable. Breakfast was delicious and offered an unexpected variety of choices: scrambled eggs, toast, croissant, pastries, juices, yogurt, fresh fruit, coffee, tea...
Stayed in June 2024
Reviewed: 22 May 2024
Phillip
CanadaNothing
Clean, friendly, awesome staff.
Stayed in May 2024
Reviewed: 14 May 2024
Joseph
CanadaN/A
Everything was spectacular
Stayed in May 2024
Reviewed: 12 May 2024
Lise
Canadalarge room, excellent breakfast, very clean
Stayed in May 2024
Reviewed: 10 May 2024
Simo93bs
Italy- Easy access by car - Good sized room - Good breakfast with very friendly staff
Stayed in May 2024
Reviewed: 9 May 2024
Min-min
CanadaI could not think of anything to improve on. Perhaps a sign to point out where the check-in desk was as it's not immediately obvious.
Great location and fantastic value for a small hotel with 40 rooms. I was attending a conference at St. Lawrence College so it was convenient as it was only 2 km away. The breakfast that was included was wonderfully delicious and felt like the highlight of my visit! The second morning I really enjoyed the French toast and the hot bar changed it up from the day before. The bed was comfortable, the rooms were clean and the reusable soaps/shampoos was a great touch. The water was nice and hot; my only complaint was that the shower pressure could have been slightly better. I wish I had used the garden patio if I had stayed longer.
Stayed in May 2024
Reviewed: 7 May 2024
Helietta
CanadaI could not book at the front desk
breakfast and location
Stayed in April 2024
Reviewed: 6 May 2024
Beverly
CanadaNothing
Quiet, good for viewing the eclipse
Stayed in April 2024
Reviewed: 3 May 2024
Martha
CanadaThe bathrooms are...less great! Any way that showers can't be subbed in for those tiny tubs? Maybe make it a booking option? That's the only thing: the tubs are tiny (and I don't bathe; are they even big enough for that?) Showers. More walk in showers.
The breakfasts are delicious and the dining room is always welcoming, and clean, and beautifully lit.
Stayed in April 2024
Reviewed: 3 May 2024
Gilmore
United KingdomAll was good.
Quiet room, despite the function that was happening in the conference centre. Location good with plenty of parking and green space. Just a short walk down to the waterfront. Breakfast was good with very pleasant staff.,
Stayed in April 2024
Reviewed: 11 April 2024
George
CanadaNo business centre, had to share document with front desk to get it printed
Quiet, comfortable. Great breakfast layout in a very clean bright space
Stayed in April 2024
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