Pillows

Very clean room except for the pillows..... clean covers but the inside hadn't seen a washing machine in some time. Took several attempts before issue was resolved. Star of our visit was Nidhin - what a highly personable and yet totally professional. Delta group are extremely lucky to have this gentleman on their team.

Stayed in June 2024

Noise of the bathroom fan was constant

Stayed in June 2024

Room was average clean between nights. Forgot face cloths and could tell surfaces not wiped. Someone charged pool drinks to our bill but staff reversed the charges. Got parking ticket even though we were guests but staff took that.

Location and Amenities. Beds are very comfortable

Stayed in June 2024

We did not really feel that there was much to do in Kamloops as tourists. The fact that it was Sunday and later in the day when we arrived made options even less. We found the room perfectly comfortable and clean but nothing special so felt it was a bit overpriced, but felt that was true for all accommodations on our trip, not just here. The room is on the small size but a person can easily move around, but the bathrooms were quite tight and difficult to navigate at times. It was the most inexpensive room on our adventure and was quite adequate for positioning to move on to Jasper.

The location of this Delta Hotel is city center with easy walking to quite a few shops, restaurants and grocery store. There is also a bar and restaurant in the hotel, which we did not try but looked good. Ample parking available. The one night we were there, they had the main street shut down and some type of basketball camp going on for both boys and girls, which was fun to see. The room was comfortable and clean but lacked a lot of room for anything extra like eating take-out and lacked common areas or lounges for the same.

Stayed in June 2024

Clean and comfortable

Stayed in May 2024

Comfortable, good location, great restaurant.

Stayed in May 2024

The bed was too soft, it’s like we sunk into the mattress.

The staff were great.

Stayed in April 2024

The breakfast was a tad over priced for what they offered

Staff were great TV and room were nice Location was perfect

Stayed in February 2024

The noise created by the mechanical in the room was very loud. Could not sleep

Great friendly staff

Stayed in February 2024

Room service- real dishes and wine glasses and cutlery would have been preferred.

Staff was great room was clean.

Stayed in January 2024

The bed should be firmer and the pillows were too big- unless you are a giant.

The room was clean and a nice size. Excellent location downtown Kamloops

Stayed in December 2023

The deposit payment went straight out of my account but full amount never went back in. I am a marriott member but was not asked at check in

Stayed in October 2023

Too expensive

Great location

Stayed in October 2023

Beers on tap at the bar weren’t working which was disappointing as there were lots of local beers to try!

Great stopover on a road trip. Hotel was clean, comfortable and staff were very helpful. We had a problem with the TV in our room which the staff couldn’t fix but they moved and upgraded us without question.

Stayed in September 2023

Pool area / food were great after a long drive room was very comfortable and breakfast was lovely

Great place to pit stop between Vancouver and Jasper or Banff

Stayed in June 2023

Unfortunately the sound proofing is not very good and our room was directly opposite the lift. We were kept awake until 2am by loud, drunk guests leaving a wedding reception on the same floor as our room. The hotel was full so there was not a option to move.

Clean comfortable hotel located in downtown Kamloops close to cafes, restaurants, and Riverside park. Staff were really helpful and friendly. Breakfast/brunch was excellent. Rooftop pool and patio was a nice space to sit out and enjoy sun.

Stayed in August 2023

The room photos showed a much larger room than what I was given. The kitchen seemed to be extremely understaffed and even though the restaurant was half empty on our last day, we were told they couldn't accommodate us for breakfast because they were completely booked.

The breakfast was excellent, the lunch was terrible. The kitchen and service was a 3 out 10.

Stayed in August 2023

Hot tub was a bit dirty

Stayed in August 2023

Glass shower door opens awkwardly and does not keep water in shower properly as there is a gap between shower door and the glass partition in bathroom. PARKING should have been included in room rate as it was almost C$ 300 a night. Other hotel we stayed on same street in Kamloops was half the price and we got free breakfast

Pleasant newly renovated hotel with secured parking. Good location near many restaurants

Stayed in July 2023

The room is new and clean. The parking is also very convenient.

Stayed in July 2023

Location, nothing much going on, was a means to an end. Also, some issues when we checked out around card charges that maybe could have been handled in a more friendly way. All resolved eventually but left a bit of a bad taste.

Not a lot but it was ok, nothing to really complain about.

Stayed in July 2023

Bit overpriced overall

Nice and clean. Friendly staff

Stayed in July 2023

Extremely nice chain hotel in the very centre of Kamloops. It's recently been refurbished and I was very pleasantly surprised. The room itself was great with an extremely large and comfortable bed. Having stayed in many chain hotels this is one of the better ones.

Stayed in June 2023

The hall ways were a little scuffed and occasional carpet stains which had me worries for a second when I arrived about the cleanliness of the place

Very lovely lobby/bar area. The rooms themselves were fairly basic although very large. Room were clean

Stayed in July 2023