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  5. Reviews of Hôtel de l'ITHQ

Reviews of Hôtel de l'ITHQ 4 stars

3535 St. Denis, Plateau Mont Royal, H2X 3P1 Montréal, Canada

#10 of 137 hotels in Montréal

Guests' Choice

Review score

Based on 76 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    I would recommend and return!
    • Leisure trip
    • Group
    • La Classique
    • Stayed 3 nights
    • Submitted via mobile

    No bathroom fan , no night light , no happy hour even though stated it was offered.

    Balcony, breakfast was excellent ( could use a slotted spoon the fruit) coffee maker, bed was comfortable, staff very helpful

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    pleasant and comfortable
    • Leisure trip
    • Couple
    • La Universelle
    • Stayed 3 nights

    location in proximity to metro. bathroom was awesome. staff was super friendly. room was cozy, but felt like a dorm room.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Excellent service, location, and value
    • Leisure trip
    • Group
    • La Classique
    • Stayed 3 nights

    Super minor things, the water pressure wasn't great in our shower being the biggest thing I can complain about, which really wasn't something I'd dock points for

    The staff was really friendly and couldn't do enough for you. I have a food allergy and notified the staff of that at breakfast on our first morning and the next day when I sat down for breakfast, they said "your breakfast is being prepared" without me having to remind them or anything, which was really great. That kind of service extended to all staff we interacted with

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Lovely hotel with outstanding service
    • Leisure trip
    • Couple
    • La Prestige
    • Stayed 2 nights
    • Submitted via mobile

    Not a thing

    The hotel is so clean and well appointed; our room was perfect. The staff is incredible and provided answers to every question with smiling faces. Breakfast in the dining room is an added plus, very elegantly served. The location is great, just a straight 25-30 walk to the old city. And, there are so many restaurants and green spaces right near the hotel. By the way, it’s a training hotel so everything is done efficiently and perfectly. Also, underground parking is available.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Well-designed and clean rooms and common areas in a superb location for exploring most of the city.
    • Leisure trip
    • Solo traveller
    • La Classique
    • Stayed 5 nights

    Nothing that I didn't like.

    The breakfast offerings, both hot and cold, were extensive and of high quality. The room was well-designed with modern furnishings and lighting. The balcony with table and chairs offered an opportunity to enjoy the view and relax outdoors. The room and all common areas were clean and well-maintained. The location is superb for exploring most parts of the city. The Sherbrooke metro line is at the corner.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    Nice but too expensive
    • Leisure trip
    • Couple
    • La Classique
    • Stayed 1 night
    • Submitted via mobile

    Not so great: Bed is small and hard, loud AC and breakfast stops at 9:00 which is too early for guests on holidays. With no amenities (gym, pool et ) it was a tad expensive.

    Great location and clean modern environment. Balcony was great.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Different but would strongly recommend a stay.
    • Leisure trip
    • Couple
    • La Classique
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really - odd flooring in bedrooms is unusual but didn’t really affect our stay after initial surprise.

    Great location for exploring the city without the hassle of the old town traffic. Very helpful and friendly staff - it is a training institute but still feels like a proper hotel. Spacious rooms and well equipped- albeit the flooring is a bit unusual/ industrial in appearance. Great value parking on site. Very walkable location for exploring the city and lots of neighbourhood restaurants on your doorstep. Métro station next door. Excellent breakfast every day in hotel restaurant and great service. Would certainly use again without doubt.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • La Prestige
    • Stayed 3 nights
    • Submitted via mobile

    Great location on Metro, walkable area, excellent shower, delicious breakfast.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • La Classique
    • Stayed 5 nights

    The bed was clean and high quality material but the comforter was too hot/thick for me and was uncomfortable for me for most of my stay. I even turned the AC on to lower the temperature of the room but had the same experience. Housekeeping/maintenance staff were not as friendly as the front desk staff.

    Room and bathroom, location, breakfast, front desk staff. Quiet, clean, spacious, great value.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Best location of any hotel in Montreal, great to see recent renos
    • Leisure trip
    • Family with young children
    • La Prestige
    • Stayed 2 nights

    Floors of renovated showers are very slippery. Hard edges make it dangerous for young children.

    The recent renovations are fantastic. The location, as always, can't be beat. Staff was extremely helpful, even when I got into a literal tight spot in the parking lot. Went above and beyond to help. They helped us solve an issue with room placement as well.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Great hotel, well located, very friendly and helpful staff, more than comfortable accommodations
    • Leisure trip
    • Family with young children
    • La Universelle
    • Stayed 3 nights

    the staff was very pleasant and more than helpful with whatever we needed or asked of them. The hotel is well located, and has a lovely breakfast (included) each day. Our rooms were very well appointed and we enjoyed our stay immensely. We had not been to Montreal before and were not sure what to expect, but we were pleasantly surprised.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Clean, cozy room
    • Leisure trip
    • Family with young children
    • La Classique
    • Stayed 1 night

    The room was on the "cozy" side (i.e., small), but we were comfortable in two queen beds and it had everything we needed.

    I stopped overnight in two directions on a long-distance trip through Montreal in an EV. Being able to charge at the hotel overnight made a real difference in my travel plans. Staff were friendly and helpful. Room was cute and clean. Bathroom was perfect. I often am annoyed by the sound of hotel minifridges going on and off throughout the night. The drawer style fridge was very quiet. I appreciated that it contained two refillable glass bottles of water instead of single-use plastic.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • La Classique
    • Stayed 3 nights

    Everything!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • La Classique
    • Stayed 3 nights
    • Submitted via mobile

    The staff are helpful The breakfast is great!!! Don't forget to reserve the student restaurant and hotel restaurant in advance

    Stayed in April 2024

  • Reviewed: 19 March 2024

    10
    Exceptional value and great location
    • Leisure trip
    • Couple
    • La Classique
    • Stayed 4 nights
    • Submitted via mobile

    Loved the spacious room, comfortable bed, wonderful breakfast, super location, great staff. Took in a couple Habs games and the metro is just a few steps from the front door!!

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • La Classique
    • Stayed 2 nights

    Breakfast ambiance, service and food are outstanding.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • People with friends
    • La Suite Junior
    • Stayed 4 nights
    • Submitted via mobile

    Loved the balcony

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Solo traveller
    • La Classique
    • Stayed 2 nights
    • Submitted via mobile

    Everyone was professional, friendly and very helpful . The soaker tub was delightful!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • La Classique
    • Stayed 2 nights

    I did not know that the restaurant and bar were going to be closed during our entire stay. It would have been nice to have a few drinks in the bar to plan for the evening. The hot breakfast items were also very cold both days during breakfast.

    The hotel was very clean and all the staff were wonderful. One of the front desk receptionist was very sweet and made a balloon animal for my daughter. Overall a good stay.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • La Prestige
    • Stayed 2 nights
    • Submitted via mobile

    could use some facility upgrades like a bidet spray hose attached to toilet. could use a swimming pool or gym.

    bed was comfortable with a nice city view

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    Moderate cost + excellent hotel experience + location made this a complete win. We will be back!
    • Leisure trip
    • Family with young children
    • La Prestige
    • Stayed 3 nights

    Quality of the coffee in the restaurant

    Very helpful front desk. Extremely easy parking. Fast elevators. Clean, light, very pleasant and well-designed rooms – everything you need. Hotel atmosphere quiet and relaxed – while location was right in the midst of the most wonderful neighborhood, e.g., a few blocks from the incredibly long run of eclectic shops and cafes on Saint-Laurent. Also amazingly convenient to have a metro station right underneath the hotel itself. Breakfast buffet was good and very convenient. The hotel is staffed by hospitality students, but they are total pros! The service was better, friendlier and more attentive than at many much pricier hotels. Moderate cost + excellent hotel experience + location made this a complete win for us. We will be back!

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • La Classique
    • Stayed 1 night
    • Submitted via mobile

    Its goodd

    Stayed in October 2023

  • Reviewed: 14 November 2023

    9.0
    Would stay here again
    • Leisure trip
    • Group
    • La Classique
    • Stayed 1 night

    Great location and nice room.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    It was great!
    • Leisure trip
    • Solo traveller
    • La Classique
    • Stayed 1 night

    everything

    Stayed in November 2023

Showing 1 – 25

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