1399 Bay Ave , V1R 4A7 Trail, Canada
#1 of 5 hotels in Trail
Guests' ChoiceBased on 61 hotel reviews
8.9Cleanliness
9.3
Comfort
9.5
Location
8.6
Facilities
9.1
Staff
9.6
Value for money
8.3
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 August 2024
Preston
CanadaIt was easy to keep the room temperature comfortable without noise nor draft. This accommodation is better than the expensive condos I’ve seen in Vancouver. We liked the location and the view of the river.
Stayed in July 2024
Reviewed: 31 July 2024
Alyssa
United StatesStaff was very friendly and the room was clean and inviting.
Stayed in July 2024
Reviewed: 8 July 2024
Devona
United StatesThe resturante/bar was not open.
The room was so clean and the decor and furniture were very modern.
Stayed in July 2024
Reviewed: 16 June 2024
Maurice
CanadaDo not recommend the Arlington for meals
Starting from our initial check-in with Brayden, our experience was exemplary and Brayden was engaging, courteous, and knowledgeable. We were very pleased with how clean the room was and the location of the property was excellent.
Stayed in May 2024
Reviewed: 10 June 2024
Kim
CanadaThere was nothing I didn’t like.
The service was excellent. The hotel was clean and appealing. It was quiet. Beds were extremely comfortable.
Stayed in June 2024
Reviewed: 3 June 2024
Ross
United StatesNo ice machine. No real glasses. One expects more from a good hotel than cardboard cups
Nicely refurbished hotel
Stayed in May 2024
Reviewed: 16 May 2024
Sharon
AustraliaNothing
The room was lovely and clean. The bed was super comfy and it was quiet. We loved the little coffee and breaky on the go area.
Stayed in May 2024
Reviewed: 26 February 2024
George
CanadaThe staff were very welcoming and interested in us, as guests.
Stayed in February 2024
Reviewed: 19 December 2023
Anne
CanadaThe window that opened for fresh air.
Stayed in November 2023
Reviewed: 26 October 2023
Mark
CanadaN/a
Size of the room
Stayed in October 2023
Reviewed: 26 August 2023
Bmj
CanadaBetter breakfast for the price the room cost
They kindly gave me a toothbrush. The breakfast was just a cereal bar and coffee in the reception.
Stayed in August 2023
Reviewed: 23 August 2023
Bing
CanadaClean, quiet, helpful and friendly staff and right by a dog park n water
Stayed in August 2023
Reviewed: 26 July 2023
Amber
CanadaNo blow dryer in my room. Couldn't figure out how to turn on my bedroom tv for 1st night as box as behind the TV
Adrian at the front desk July 25th 2023 was super kind and helped me out booking am extra night. The beds are so comfy. The kitchen is perfect. Couch and big tvs! And amazing view of the Zinc mine that over looks the town of Trail. I might just move here after this trip. Feeling inspired.
Stayed in July 2023
Reviewed: 19 July 2023
Lois
CanadaWould gave liked to have glass tumblers in the room.
Everything was fresh, comfortable with luxurious bed, bedding, and towels. The room was so spacious with desk and sofa in sitting room plus a walk-in closet with 2 luggage racks. Good free parking. Close to the river walking path and several good restaurants.
Stayed in July 2023
Reviewed: 17 July 2023
Corrado
CanadaThe property is located centrally, has great parking . The hotel is very clean and has a nice gym, bar etc. While the hotel did not have a restaurant, discount vouchers were given to dining establishments located in very close proximity.
Stayed in July 2023
Reviewed: 11 July 2023
Nataliya
CanadaN/a
Very nice, new hotel. Rooms are very cozy, modern and spacious. Wonderful staff. Great location.
Stayed in July 2023
Reviewed: 31 May 2023
David
CanadaAll fine.
clean and newly renovated….quiet!
Stayed in May 2023
Reviewed: 15 October 2022
Cheryl
Canadait was in an interesting part of town.
it was very nice. renovated. roomy. staff were great
Stayed in September 2022
Reviewed: 27 September 2022
Terry
Canadano on-site restaurant
very spacious and totally renovated room with very comfortable beds exceptionally clean building inside and out dog friendly close to a enjoyable walk along the Columbia River
Stayed in September 2022
Reviewed: 24 September 2022
Conrad
CanadaProfessional and polite,very pleasant and happy staff,which makes the long day better dealing with happy people!
Stayed in September 2022
Reviewed: 20 September 2022
Yvonne
Canadacoffee in room was not good. better coffee machine and real creamers would be nice
modern and nice big room, very clean
Stayed in September 2022
Reviewed: 9 August 2022
Simone
CanadaThe only downside was to get to an area my dog could go to the bathroom was down a alley and across a street, where a number of homeless and/or people struggling with addiction were congregated or sleeping on the benches. Absolutely nothing happened, there were RCMP around one time just keeping an eye on things. A little disconcerting, but nothing happened and this is totally beyond the hotel’s control. The property itself is lovely and lived up to the pictures online.
The hotel is stunning, our room was incredible. Every staff member was friendly and helpful - I’d stay here again and again.
Stayed in August 2022
Reviewed: 26 July 2022
Cheri
United Statesthe location - very comfortable and next to the River and walking trail
Stayed in July 2022
Reviewed: 26 July 2022
Nataliya
Canadanothing
Beautiful modern property, great location, staff is super attentive
Stayed in July 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content