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Reviews of Colonial Resort-1000Islands 3 stars

780 King Street West, K7G 2H5 Gananoque, Canada

#21 of 21 hotels in Gananoque

Guests' Choice

Review score

Based on 336 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.9

  • Facilities

    6.2

  • Staff

    7.0

  • Value for money

    6.8

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 23 September 2024

    6.0
    Room was clean except for mold on the ceiling breakfast was very disappointing checked out early
    • Leisure trip
    • People with friends
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very quiet nice grounds

    Stayed in September 2024

  • Reviewed: 23 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower, lamps and air conditioner in room not in good working order. Pool surroundings were shabby. Property is lovely but needs upgrading.

    Staff was friendly. Breakfast was nice. Setting was lovely. Pool was nice.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    basic

    location and staff

    Stayed in August 2024

  • Reviewed: 16 September 2024

    5.0
    Would stay there again
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night

    The tv reception

    The room was ok. Really liked the looks of the property. The tv did not work well and should be looked into...kept losing the picture

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    It was great!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and bed

    Nicely groomed landscape and a big area.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    6.0
    Value for money but you would rather want to be home.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is run down (not dirty) and doesn’t quite look like the pictures on the hotel website.

    Good value for money. Close to town. Comfortable beds and clean sheets. Lots of parking and space outside.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    6.0
    Fair.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    There is smelling in the room, I don't like, air condition is so old, and noise, when I booked, it said there was steam room, but we went there, no, it is different to advertisement

    bed sheet is clean and breakfast is ok

    Stayed in August 2024

  • Reviewed: 23 August 2024

    5.0
    Staff … fantastic
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom taps were not working properly.

    Bare bones. We did not really have a problem with that, but we’re surprised at the lack of anything warm.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    Gananoque is a nice place, there are plenty of option
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night

    Rooms were not very cleaned. Humidity inside

    Very close to the village. included breakfast was ok. We could not park in front of our rooms since busy, but we manage somewhere around

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    Good location, decent breakfast, but felt a little uncomfortable staying there.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had issues, outlets were old and didn’t hold my phone charger, only one light worked, had trouble with faucet in tub, floor was coming up, bathroom was dirty. Drapes were coming off the rod, and it looked like there was a bullet hole went through the front window. Wasn’t sure but there looked like mold on the ceiling. Looks like at one time it was a very nice hotel, but it needs a lot of work, to bring it back to life.

    Was a nice basic, no frills breakfast. Toaster and microwave was available. It was plenty to eat before our long drive.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    Photos were deceptive. This property was a typical motel resort built in the 1960’s that needs an update. Property was
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    Location

    Stayed in August 2024

  • Reviewed: 10 August 2024

    5.0
    Overpriced for run down motel
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't available until 8am!. We and some others had to leave earlier which meant we missed out on the breakfast. Pool area and gardens were run down. Room smelt musty. Socket wasn't available.to use coffee machine.

    Could check in at 3pm

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No fan in bathroom - very steamy, no clock, a/c quite loud, minimal # of towels. Could have had info in room, eg general site and house keeping info, local restaurants and activities etc. TV was small for the distance from beds. Continental breakfast was ok.

    Price was reasonable...allowed us to stay 3 nights. Room is very basic, no frills...but sufficient as a 'home base' while we acted as tourists. Clean. Pet friendly.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Okay option for an overnight
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are not friendly at all. Everyone at the check-in, restaurant and check-out all seemed to hate their job, not personable at all. Although breakfast was free, it was all packaged food, and not good if you have celiac = bread, cereal, pastries. Only fruit and yogurt as an option. It’s a bit out of town so you need to drive anywhere.

    It has two swimming pools - one outdoor and one indoor. Also breakfast was included.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    5.0
    Don't expect anything above bare minimum. It's cheap and you get what you pay for
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 2 nights

    Beds were uncomfortable, they could have been more firm. Pool are okay but the outside one should be renovated The coffee makers doesn't have any outlet close so I had to brew coffee in the bathroom Breakfast is really bad and management tried to save on every dollar spent

    I like the location, green areas around the property to walk the dog. It's one of the cheapest hotels in town so I knew what to expect from the property. The price is fair and I got what I paid for, a cheap room for a day or two.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    The place needs some updates to freshen up everything, but all in all a good clean place to stay for the nite and reasonably priced

    Stayed in August 2024

  • Reviewed: 1 August 2024

    6.0
    All and all it was an over night stay not happy at all! The breakfast was great with a good verity. Not sure if we will
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms for sure need to be upgraded. Outside is beautiful but the room we were in #37 this time was very sad comparing to our last stay there. We stayed in a twin room again. Room #37 was clean BUT THE FLOORING! Ohmylord! The Laminated Flooring was all lifted away and had cracks everywhere cause they were separating! You had to be VERY CAREFUL where you stepped! The curtains were all falling down and the door had a huge opening at the bottom. The bathroom window was open and the door was closed. The window in the bathroom was filthy with cobwebs! Bed were so so comfort wise not this room!

    Lovely resort but it really needs upgrades! The breakfast was good some good variety

    Stayed in August 2024

  • Reviewed: 31 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was not clean.

    Bed was comfortable

    Stayed in July 2024

  • Reviewed: 31 July 2024

    5.0
    We were there to attend a funeral as well as visit friends.Most guests only there in transit.
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 3 nights

    The property needed maintenance and updates. I had the feeling the property had recently changed hands and perhaps the new owners have plans on doing maintenance gradually or in the off season. Tennis court needs resurfacing because now it is hard/grass combined and not suitable for playing on. Wood is many spots replacement and painting. Plastic patio sets need replacing. Breakfast needs expanding.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good thing I didn't have a laptop. The only usable outlet was in the bathroom

    Stayed in July 2024

  • Reviewed: 29 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Big area

    Location Pool Prix

    Stayed in July 2024

  • Reviewed: 27 July 2024

    6.0
    Decent place to stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    No microwave

    Room was decent for the price

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Good enough to go back next time!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The old and ugly furniture and outdated design of the rooms and the restaurant. Very limited options for the breakfast.

    The outdoor pool and the outdoor area of the hotel , the comfortable beds and nice washroom, the location.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    The Bed Was Really Really Not confortable . Woke up with a sore back . Pool outside & inside were good.

    Breakfast was OK .

    Stayed in June 2024

Showing 1 – 25

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