4620 Lakelse Avenue, V8G 1R1 Terrace, Canada
#11 of 12 hotels in Terrace
Guests' ChoiceBased on 202 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.4
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 16 June 2024
Angella
CanadaThe downtown vibe was nice, away from the strip with all the chain restaurants. The staff were friendly and even though the hotel is a little older in some sections they have kept it up and I found it all great. The Whitespot restaurant provided for predictable quality in food and beverages.
Stayed in June 2024
Reviewed: 7 June 2024
Marie
CanadaTo access the hotel, there are a couple of stairs so that's not very convenient with luggage and would be a real problem for someone in a wheelchair. Similarly, we took the elevator and still there was a couple of stairs to reach our room.
The hotel is conveniently located a few minutes walk from the train station. There are restaurants nearby as well as a shopping centre.
Stayed in May 2024
Reviewed: 2 May 2024
Dean
CanadaThe staff was really helpful and provide solutions when I needed.
Stayed in April 2024
Reviewed: 15 April 2024
Edward
Canadadouble bed was rather small.
Breakfast was good.
Stayed in April 2024
Reviewed: 13 April 2024
Lennea
CanadaNo latch lock on the door for extra security and no laundry in the hotel. They ate also going through renovations so it's a bit of disarray. The breakfast from white spot was about a 2 out of 5.
The staff were incredible. Very friendly. The room was clean and bed very comfortable. Great location and convenient to have two restaurants attached
Stayed in April 2024
Reviewed: 6 April 2024
Christopher
CanadaThe property wasn’t as comfortable or clean as I would have expected given the franchise and price.
The breakfast from White Spot was really good. We arrived around 8pm got settled and went to the restaurant for a bit just after but it was already closed. The gym is decent for being in a hotel. You can get your reps in while travelling.
Stayed in April 2024
Reviewed: 7 March 2024
Marie
CanadaRenovations on the way. Room was cold as heater was turned off but easily rectified!
Great location! Very comfortable beds and pillows! Delicious breakfast cooked à la carte! Very helpful staff.
Stayed in March 2024
Reviewed: 7 December 2023
Murray
CanadaHotel building was a clearly in need of renovations. Incredibly poor condition and very old. Air conditioning/heating units all have bearings that are worn causing so much noise you have to turn them off. Kitchen staff was 45 minutes late and pretty much did not worry about it? Waitresses were truly professional through it all and kept the smiles and coffee coming
Breakfast was fine as well as clean bathroom.
Stayed in December 2023
Reviewed: 11 November 2023
Chris
CanadaThe price for all hotels is stupid
Good stay
Stayed in October 2023
Reviewed: 23 October 2023
Nicholas
CanadaComfy room great stay
Stayed in September 2023
Reviewed: 22 September 2023
Grant
Canadahard bed(i have back pain 24/7)
breakfast could look a little fresher and waiter could use a smile with srvices all the time,need more variety's on menu
Stayed in September 2023
Reviewed: 14 September 2023
Stella
CanadaThe door to my room needed to be fairly forcibly pushed open. I am not certain a smaller person could have opened it. Might be a fire hazard.
It is a basic hotel. I just needed a comfortable bed. The location was fine, right downtown. The room was a little old could use a reno. The door to my room was very, very hard to open.
Stayed in September 2023
Reviewed: 4 September 2023
Lori
CanadaSpent 3 nights and room did not get made up at any time during our stay. Location is sketchy.
Bed was comfortable. Room was clean.
Stayed in September 2023
Reviewed: 28 July 2023
Ken
CanadaLocation, staff, White Spot in the hotel, proximity to grocery, liquor and cannabis stores.
Stayed in July 2023
Reviewed: 29 May 2023
Steve
CanadaClock that didn't work, lamp placed too far from a plug and no extension cord, smoke alarm hanging by wires. Overall room was good but some details as mentioned not attended too
Great breakfast. good location.
Stayed in May 2023
Reviewed: 4 May 2023
Albert
CanadaThe deadbolt to lock my room would not work
Ease of reception and checkin
Stayed in May 2023
Reviewed: 2 March 2023
Francisco
CanadaThe rooms are dingy but it's expected for Terrace.
The free breakfast was amazing! the staff was very kind and accomodating.
Stayed in December 2022
Reviewed: 26 February 2023
Alan
Canadahot water was not very hot
location, value
Stayed in February 2023
Reviewed: 26 February 2023
Katelyn
CanadaCould use some new beds- could feel springs in beds
Great free breakfast at White Spot. Staff we super helpful and willing to accommodate when we need to store our luggage.
Stayed in February 2023
Reviewed: 13 February 2023
Amanda
CanadaThe fan outside my window was very noisy. The scrambled eggs were absolutely disgusting, we couldn't even eat them.
The staff were very friendly and helpful. The hotel was very clean and comfortable.
Stayed in February 2023
Reviewed: 18 January 2023
John9966
CanadaThe TV didn't work
How the rooms are
Stayed in December 2022
Reviewed: 25 December 2022
Sharon
CanadaWindows need to be winterized! It was -24 while we were there so it wasn’t pleasant as it usually is.
Stayed in December 2022
Reviewed: 17 December 2022
Andre
CanadaHad a problem using the microwave. I found it would work when I jiggled the cord. I tried to use the plugin by the lamp. After I jiggled the x Cord it worked. You need to replace the plugs, they're worn out. This place is pretty dated. Unlike any Days Inn I've stayed in. Very pleasant front desk staff.
Stayed in December 2022
Reviewed: 13 December 2022
Pacita
CanadaThe bathroom sink was plugged and it was not cleaned. Someone had shaved and there was hair everywhere.
Stayed in December 2022
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