1171 Harvey Avenue, V1Y 6E8 Kelowna, Canada
#15 of 31 hotels in Kelowna
Guests' ChoiceBased on 1144 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Jim
CanadaOvernight was wildly expensive, and when we got there we couldn’t even relax at the pool. There is so many rooms and like 8 chairs at the pool, all taken by 1 family. There were young kids everywhere running through the hallway almost bumping into my wife, and my dog and I. I got the wrong room, so I had to deal with headlights and noise from the parking lot all night. The kids in the hallways went late into the night, so we had to call the front desk. There was some DJ at the pool so it was just a party instead of a place to relax. Our room was clean, but the toilet didn’t work, then the hotel was fully booked so they couldn’t do anything about it. They gave us a small refund to make up for it. I’ve always liked staying here, but something has shifted and it’s become insanely over priced, and somewhat of a party hotel with less accountability on noise. If you come to just relax after a long drive or to prepare for one the next day, it’s really not great. We even went to the pool early the next day to try and enjoy it, and were quickly met with a huge group of loud teenagers splashing everyone and just ruining anyone else’s relaxation. This would be great for a lot of people, but I was looking forward to chilling out, and I couldn’t do it. Also, this isn’t new, but for this price I shouldn’t feel like people are trying to break into my car in the lot, which happens often.
We stay here often, good location, good staff, they do their best to resolve issues.
Stayed in June 2024
Reviewed: 10 June 2024
Terrance
United StatesToo noisy
Close to highway
Stayed in June 2024
Reviewed: 10 June 2024
Chelsi
CanadaNo bathroom at the pool otherwise everything was amazing
Stayed in June 2024
Reviewed: 4 June 2024
Diane
CanadaExpensive - almost $300 per night midweek.
The amenities, although my stay was too short to use most of them. I enjoyed dining in the restaurant.
Stayed in May 2024
Reviewed: 3 June 2024
Sherri
Canadalocation and price good. room very small. no business center to use computers
Stayed in June 2024
Reviewed: 22 May 2024
Lonnie
CanadaNot all the cardio equipment worked at the gym on site.
The room and pool were great.
Stayed in May 2024
Reviewed: 21 May 2024
Engelie
CanadaThe pool is perfect and the live band was amazing.
The room clean but i wish they have microwave.
Stayed in May 2024
Reviewed: 19 May 2024
Gonzalez
CanadaOverpriced. And unfortunately the surroundings didn’t feel that safe. Noisy venting/cooling system even when turning it off.
Beds are comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Shaun
CanadaTop floor room
Stayed in May 2024
Reviewed: 9 May 2024
Cora-lee
United StatesThere was no continental breakfast and we thought there was Very disappointed
Stayed in May 2024
Reviewed: 7 May 2024
Stephania
Mexicobed
Stayed in May 2024
Reviewed: 5 May 2024
Bergeron
CanadaNoisy fans in room
Great breakfast
Stayed in May 2024
Reviewed: 19 April 2024
Ian
CanadaEverything
Stayed in April 2024
Reviewed: 7 April 2024
Ruby
CanadaLoved you had a delicious gluten free, dairy free brownie at the coffee bar and oat milk for coffee! Also I appreciated the 10% off in the restaurant.
Stayed in March 2024
Reviewed: 7 April 2024
Tillie
CanadaThere are loads of sports teams that stay at this hotel and all the kids running up and down the hallways get a bit noisy
It is a great place, and convenient
Stayed in March 2024
Reviewed: 11 March 2024
Darcie
CanadaPool was closed. Not told at check in and never did find out why. It was full of water but tapped off.
Location, elevator speed, clean
Stayed in March 2024
Reviewed: 4 March 2024
Laura
CanadaQuiet friendly clean
Stayed in February 2024
Reviewed: 20 February 2024
Syed
CanadaThey don’t offer breakfast
Cleanliness and location
Stayed in February 2024
Reviewed: 13 February 2024
Kristel
CanadaThe check in was wonderful as always. Trevor is a real asset to your front desk staff. He is very friendly.
Stayed in February 2024
Reviewed: 12 January 2024
Fiona
CanadaConvenient location. Great staff. Clean rooms.
Stayed in January 2024
Reviewed: 23 December 2023
Guangzhi
ChinaNo specialty
Easy parking. Clean
Stayed in October 2023
Reviewed: 14 December 2023
Sharron
CanadaNa
Staff are always so friendly and accommodating. Love the Starbucks coffee bar in the lobby. Rooms are very clean and bed super comfortable
Stayed in December 2023
Reviewed: 1 December 2023
Moetia
CanadaNot applicable.
The location is ideal for what I wanted. It is located close to Capri Mall and downtown Kelowna.
Stayed in November 2023
Reviewed: 19 November 2023
Alec
CanadaWith so few quality breakfast options nearby, would like to see return of a small complimentary breakfast options
Location, pool
Stayed in October 2023
Stoke on Trent, UK
Klong Muang Beach, Thailand
Villahermosa, Mexico
Belton, USA
Wheeler Ridge, USA
Lautenthal, Germany
Kaminoyama, Japan
Lagoinha, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content