740 Burdett Avenue, V8W 1B2 Victoria, Canada
#15 of 43 hotels in Victoria
Guests' ChoiceBased on 924 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 26 June 2024
Jonathan
CanadaRooms do not have central air conditioning. There was only a loud portable AC unit in the room. I'd avoid in the hot summer times.
Friendly staff, parking, and excellent location.
Stayed in June 2024
Reviewed: 25 June 2024
Kelsey-anne
United StatesParking lot was tight and the main living suite area did not have air conditioning or a fan.
Location, room amenities and layout, ambiance, convenience, and friendly staff
Stayed in June 2024
Reviewed: 17 June 2024
Jesse
CanadaNothing
Everything
Stayed in June 2024
Reviewed: 15 June 2024
Katy
CanadaGreat location walking distance to shops and restaurants
Stayed in May 2024
Reviewed: 11 June 2024
Sangeetha
SingaporeAlthough the toilet was “”cleaned””, there was still hair everywhere. The towel was changed, but it still had hair and old scotch tape stuck over it. This is not earth-friendly, which they hope to achieve, but it is terrible and lazy cleaning.
Location
Stayed in June 2024
Reviewed: 10 June 2024
Tim
CanadaPerfect location & friendly staff
Stayed in May 2024
Reviewed: 10 June 2024
Linda
CanadaLiked everything except perhaps for a limited menu at Clive’s. However, what we did select was very good.
The suite set up was very good.
Stayed in June 2024
Reviewed: 5 June 2024
Joel
United StatesThe beds were very soft
A lovely hotel great location nice people
Stayed in May 2024
Reviewed: 3 June 2024
Denese
CanadaLocation is fantastic, staff is friendly and helpful and everything is very clean
Stayed in June 2024
Reviewed: 1 June 2024
Sherry
CanadaPossibly a few more dishes in the kitchenette
Excellent location and very helpful staff
Stayed in May 2024
Reviewed: 31 May 2024
Melissa
United StatesIt would be helpful to have some snack options for late at night beyond ordering from the restaurant.
Location is great! Front staff was very friendly.
Stayed in May 2024
Reviewed: 30 May 2024
Jaymes
CanadaThe staff were very friendly and helpful
Stayed in May 2024
Reviewed: 23 May 2024
Chris
CanadaCost
Location
Stayed in April 2024
Reviewed: 21 May 2024
Vera
CanadaEarly cut off of television service. Was trying to use Chromecast to stream a child's show while wrapping up packing. I had to reconnect multiple times and the service kept cutting shortly after reconnection. I wasn't able to focus on packing up. The springs of the cot are probably worn. I weigh about 130lbs and I kind of sank in the cot.
Vista 18 A la Carte breakfast. Early check-in. In downtown so walking to landmarks and interests. All I need is to park the car in the hotel and walk to places. No need to search for street parking with a parking time limit, risking tickets, decreasing mental load. The facility is maintained well. The swimming pool and jacuzzi appear to be clean. Appreciating that there was a Chromecast to connect to my phone. I can buy takeouts and consume them back in the room. Toaster and microwave available for quick breakfast and food reheat. Sink and dish soap provided as well. The stay was self-sufficient.
Stayed in May 2024
Reviewed: 18 May 2024
Jennifer
SwedenTime for an update in the bathroom which was a bit worn. Disappointed with the quality of the food and service at breakfast. Some electronics were out of order. While we appreciated the prompt efforts to set it right, they were not successful.
Perfect location. Spacious room. Professional, helpful and pleasant staff.
Stayed in May 2024
Reviewed: 14 May 2024
Lady
CanadaThe price per night was extremely high and unfortunately we could only afford two nights and it limited us to eating out only once per day and also restricted our ability to enjoy things that cost money on the trip.
I loved the location we walked everywhere we needed to go. I hate driving in the city so this took so much stress off.
Stayed in May 2024
Reviewed: 12 May 2024
Kim
CanadaNothing
Big room
Stayed in May 2024
Reviewed: 6 May 2024
Lenka
United StatesRoom service and pool area
Location, room size
Stayed in May 2024
Reviewed: 29 April 2024
Draigoch
CanadaHaving to pay for parking.
We were upgraded to a suite, so that certainly helped; but having said that everything about the facility was top notch.
Stayed in April 2024
Reviewed: 28 April 2024
Sekani
CanadaRoom too hot. We never turned the heat on the whole 2 days. It was roasting.
Location, value, clean, comfort, staff excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Estefanía
MexicoBig rooms and good location
Stayed in April 2024
Reviewed: 12 April 2024
Julie
United StatesStaff were friendly, good sized rooms for our family of 5, convenient location to the waterfront and downtown areas.
Stayed in April 2024
Reviewed: 3 April 2024
Micha
United StatesClean, well-appointed rooms, delicious on-site restaurant, great location, and incredible staff. Everyone was extremely pleasant! I also liked it that the parking was convenient and easily accessible.
Stayed in April 2024
Reviewed: 30 March 2024
James
CanadaCan't think of anything I didn't like.
Good location and distance to all of the downtown services.
Stayed in March 2024
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