551Chemin du Cap à l'Est, G0V 1T0 Sainte-Rose-du-Nord, Canada
#4 of 4 hotels in Sainte-Rose-du-Nord
Guests' ChoiceBased on 14 hotel reviews
7.6Cleanliness
8.0
Comfort
7.8
Location
9.0
Facilities
7.3
Staff
8.5
Value for money
6.7
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 14
Reviewed: 1 September 2023
Robyn
United StatesBeautiful location high above the fjord!
Stayed in August 2023
Reviewed: 16 July 2023
Larissa
BrazilIt is worth mentioning there is a 7km dirt road to the hotel. Depending on your car, it is an important detail. Also no internet and no air conditioning in the room.
The view is the best thing about the place.
Stayed in July 2023
Reviewed: 15 July 2023
Whitt
United StatesMy bed was on the hard side for me. Could hear adjacent rooms.
Liked the view for reception.
Stayed in July 2023
Reviewed: 30 June 2022
Judith
CanadaSupper was mediocre and expensive. Definitely room for improvement. Some meal choices rather than one fixed menu would have been ideal.
Breathtaking views of the fjord from the property. The scenery is beautiful as well as the location. We chose a room with a balcony on the third floor overlooking the fjord and it was such a gorgeous view.
Stayed in June 2022
Reviewed: 8 October 2021
Erik
Canadashould warn guests to check in before sunset as it is too dark to get to your room which is not in the same building as the reception. Roads leading to rooms should be named and lighted so that it is easy to find our way. We were hitting houseflies for the first hour of our stay. Killed at least 10. Something should be done about this.
The hotel offers excellent views of the fjord and the staff are extremely friendly.
Stayed in October 2021
Reviewed: 8 October 2023
Julie
United StatesThe view was astounding! The place did a magnificent job of having areas all over to experience the views. the room was very comfortable and a decent size - not super spacious. Loved the property and the architecture of it. Breakfast buffet was great. Happy hour and dinner were great. Loved our stay here and would definitely come back.
Stayed in September 2023
Reviewed: 28 June 2022
Robin
CanadaA terrible place to sleep, tiny thin dusty likely 20 year old pillows, dusty room, uncomfortable bed despite high $$$. Requested early check in since I'm 9 months pregnant to rest and elevate my legs. Told they could not accommodate that and to wait until 4 pm. Only 6 cars on site, very few other visitors, and yet a simple request could not be met. Room so dusty it hadn't been stayed in in weeks. Cannot use pool unless you want to pay $50 and reserve it for 3 hours. Informed this is because of covid, however no covid restrictions remain in Canada in summer of 2022, simply a cash grab and more opportunity to show their lack of hospitality. No other guests can use the facilities since pool rental period is for a minimum of 3 hours. Sewage smell in room, due to the sinks and showers not being used in some time (septic). 7 km dirt road leading to hotel was in such poor shape, likely to damage car. Do not eat here. I'm summary, don't be in the tourism industry unless you have hospitality and can maintain basic cleanliness and room standards.
A place to sleep ($$$), the view
Stayed in June 2022
Reviewed: 27 June 2022
M
Canada7 KM unpaved road, which was not mentioned in the booking. No refrigerator or Iron in the room or even the property to use it. Small beds and rooms. and lower than normal Breakfast services.
Amazing view over the fjiord, nice shared space on chalet and reception building. Besides this hotel has several conventional hiking tracks and has access to the lake for canoeing.
Stayed in June 2022
Reviewed: 22 September 2021
Asad
CanadaRoom was so dirty, There were lots of fly or dead fly in the room and on the bed and no body remove it before us special in corona time. We arrived at 8 pm and we were hungry but staff did not allow us to have dinner as they said we have to book before. it is funny you should book the dinner before you have plan to book the hotel. The worst scenario, they charged us two times, they said booking.com don't pay us. I don't know why booking.com should charge us while they don't pay the hotel. Note: people who want reserve this hotel from booking.com, first make sure who will charge you. we paid to booking.com then Hotel charged our credit card on arrival more than booking.com. they supposed to pay back but almost one month one month after our trip and nobody pay back our money.
I like the view and location with lake
Stayed in September 2021
Reviewed: 8 September 2021
Fiona
CanadaSundry expenses like breakfast was expensive for what we got. Beds not made and is a basic hotel expectation.
The view and location and cleanliness.
Stayed in September 2021
Reviewed: 6 September 2021
Leonard
Canada7 km gravel road from the motorway to resort; some spot recently repaired very difficult for a small car, 4x4 recommended. Duvet cover had disgusting suspect spots (message for hotel stuff : clean them or do not use them, please), we found some hair on supposedly cleaned sheets. No choice for food : fixed-price menu for breakfast (14$/person) and supper (36$/person); you like it or not, not the hotel problem (15% service added to the bill and taxes applied afterwards). For the continental breakfast everything was counted (except for coffee) and lot of sweets. Very poor choice of menu to start a day. Very expensive fast food dinner (ex. 25$ a burger menu, 20$ a poutine, taxes and service included, etc.) Wine overpriced 3x or more (ex. Chevalier de Dyonis 36$ cheapest bottled wine on the menu, 10$ at SAAQ), house wine about 20$/0.5L not available. Poor bar choice : ex. asked for a cappuccino, not available. Service for guests closed after 9:00 p.m. Wifi in the lobby only. Booked the chalet on booking.com about a month in advance and paid in full. Charged again at check-out, because the booking.com did not provide adequate payment to the resort, as the hostess explained to us. Very annoying now to spend time to get refunded and for the follow up. Not nice !
We booked a chalet : balcony with 2 armchairs, spacious room with comfortable queen size bed, full finished bathroom with shower (everything rustic with modern accents). Great view of the fjord of Saguenay from room/balcony, beautiful nature and nice trails. Gastronomic tasty supper. New pool; we did not use it but it is a nice addition to the resort. Ste-Rose-du-Nord : better choice for fast food if you get there.
Stayed in September 2021
Reviewed: 9 March 2024
Niania
FranceThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 September 2023
Andreea
CanadaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 14
Johannesburg, South Africa
Potsdam, Germany
Naxos Chora, Greece
Isla Mujeres, Mexico
Serra San Quirico, Italy
Šibenik, Croatia
Aix-en-Provence, France
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content