One of things that I love on this property is the ambience and how relaxing the area. This place made my stay in Vancouver extra special because I know that when I come home after long walks I have a nice and clean room to enjoy. I also loved that they booked our room on level 26! 💗.I also appreciate how convenient the hotel with attractions and food restaurants. When it comes to customer service, they are very friendly and accommodating.

Stayed in June 2024

Ice wasn't on every floor

View was lovely, wish our room had a couch. One of the other groups who had a room booking with us had a couch and we were all envious.

Stayed in May 2024

Bit expensive but had little choice due to original hotel cancelling booking 2 weeks before trip.

Very modern, quality fittings etc. Good breakfast lounge. Very professional amdnfreindly staff.

Stayed in June 2024

Great location, close to restaurants and shopping. Suspension bridge bus pick up/drop off location. Also had umbrella rentals that guests could use for free for a certain time. Room was spacious and clean.

Stayed in May 2024

It’s nothing we don’t like

Everything was excellent beautiful place beautiful building beautiful people around and excellent gorgeous view and we have beautiful beautiful view from our Balcom. I will come and get this place.

Stayed in May 2024

Cannot think of anything.

Liked everything about the room. Balcony overlooking the street was great for people watching. Conveniently located to stores and places to eat, including their own cafe for breakfast. Very walkable area.

Stayed in June 2024

Having to leave …….🙁

Liked the design and layout. Great place

Stayed in June 2024

N/A

Location, specious room, clean

Stayed in June 2024

The hop on and off bus wasted nearly a whole day of our time in Vancouver. Cheaper and more efficient et to use a taxi. A complete rip off ( but hotel may not know this)

The view, the space, the fridge and everything about the room. We are returning in 10 nights and would love to stay in the same room if available

Stayed in June 2024

Nothing to dislike

Excellent location and very clean with a professional and courteous staff. We got a free upgrade which was very nice. Good breakfast choice!

Stayed in June 2024

Early check in was so great, super comfy beds, late checkout for $20 was a deal.

Stayed in June 2024

We were initially unable to turn off two of the ceiling lights, before discovering their switch was on the same panel as the outlet for the kettle and coffee-maker. The switch wasn't controlling the outlet at all - it was live all the time! It was only controlling the overhead lights. In the UK this would be considered a health and safety issue. We had to keep reconnecting to the WiFi for Internet access as connection was lost at least once a day - for both of our 'phones. At one point the toilet became blocked after some overnight illness. An operative appeared about half an hour after calling for assistance, but he was obviously having difficulty rectifying the situation. He disappeared suddenly making no comment, and hadn't reappeared after another half hour approx., but left his plunger in the room. I re-reported this to main reception who sent another janitor to attend. By the time he arrived I had fixed the problem myself using the tool the first chap had left! Wasn't very impressed with this.

Beds were very comfortable, as were the furnishings generally with plenty of wardrobe space. Well-designed with good use of mirrors to maximise light and apparent space. Room was on 18th. floor with a small balcony and a good view up Robson Street.

Stayed in June 2024

Absolutely beautiful view!! The room was very spacious, very clean and smelled wonderful!

Stayed in June 2024

The refrigerator in the room was loud, maybe because everything else in the hotel seemed so quiet!

Great location, amazing views from the rooms. Our room had a balcony which was lovely. The large windows let in a lot of natural light. But there were also several layers of curtains for privacy and room darkening - we had no problem with light getting into the room when we didn’t want it. Good shower, nice pressure and hot water.

Stayed in June 2024

Elevators were small and there are lots of floors in the hotel. Lobby was clean, but nothing special.

The rooms were comfortable. I was on a lower floor, so the view was okay. I loved the Nespresso machine in the rooms. All staff were friendly and helpful. Location to activities was great.

Stayed in June 2024

Noisy aircon

Its location , close to shops, cafes and restaurants.

Stayed in June 2024

The location was ideal. We stayed at the Blue Horizon before our cruise departure. The hotel was centrally located to good shopping and eateries. It was a 25 min walk to Stanley Park which was beautiful. We took an Uber to the cruise terminal though since it would have been a 20 min walk over cobbled sidewalks. Beds were incredibly comfortable after a flight from the East coast.

Stayed in June 2024

The temperature in the room could not go below about 24 degrees celsius which was a little warm for my liking.

The room was large with two very comfortable queen beds, and windows with beautiful views of the city and ocean. We loved sitting on the balcony at night. Location was perfect for walking around the city, incredible restaurants with great variety around, Capilano Bridge shuttle just outside, and excellent staff.

Stayed in June 2024

Nothing was bad -- the lobby is small and was rather crowded when we arrived and the hallways are narrow but nothing that would keep me from staying again.

Our room was ready for check in around noon, which was delightful after an early morning flight and a middle of the night trip to the airport. It was comfortable and quiet even on a lower flow without much view (they offered upgrades to higher floors, but we didn't need that for a one-night stay). It was easy access from the airport train - about a 20 minute walk with roller suitcase - and location was superb. We walked to Stanley Park, restaurants and English Harbor during our short stay, and to the cruise port when we left. Bed was the most comfortable we had in a two week vacation that started at the Blue Horizon.

Stayed in June 2024

None.

Spacious room, great location and easy onsite parking.

Stayed in June 2024

The location was fantastic. Walking distance to shops and restaurants and right in front of bus pick up area. The room was very spacious. The only problem we had was the WiFi kept going out in the evening. Otherwise, there was a mini fridge, coffee maker and hot water pot for tea. The Abobe restaurant was very convenient for breakfast. We were very happy with the hotel. We would stay at the Blue Horizon when we are in Vancouver again.

Stayed in June 2024

Great location in the heart of Vancouver! Staff was very helpful in giving tips on how to reach various sites ! Excellent location for reaching cruise port. Lots of restaurants and shopping near by!

Stayed in June 2024

Nothing

It was very well located to all that we needed and great for both hop on and hop of nus as well,as Capilano bus.

Stayed in June 2024

Very accessible to restaurants, groceries and stores.

Stayed in June 2024