600 Highway 7 E, L4B 1B2 Richmond Hill, Canada
#10 of 14 hotels in Richmond Hill
Guests' ChoiceBased on 925 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.9
Staff
8.4
Value for money
7.8
Free WiFi
8.6
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End of dialog contentReviewed: 13 June 2024
Mary
United StatesWe did not actually stay at the Best Western. It was attached to a Sheraton, and we were upgraded to stay there at the same rate we paid. That hotel was fantastic. Newly renovated and one of the nices hotels we stayed at. The staff at both locations we very kind and helpful.
Stayed in June 2024
Reviewed: 6 June 2024
Kenneth
United StatesWater from faucet and shower warm up very slow
Close to gym and the pool
Stayed in June 2024
Reviewed: 1 June 2024
Jean-baptiste
FranceEasy check-in. The room was nice.
Stayed in April 2024
Reviewed: 28 May 2024
Joyce
United StatesNo complimentary breakfast. Had to walk outside in the rain to get to the indoor pool. No staff members at the club showed us how others entered pool from within the building. No awning to load/unload vehicle during a big rain storm. All luggage and guests got soaked.
Clean, modern, nice indoor (and outdoor) pool. As advertised. Quiet, able to sleep well through the night.
Stayed in May 2024
Reviewed: 22 May 2024
Millard
CanadaLower floor is damp and musty. Really not impressed
Our stay was great but honestly my experience with booking.com is not really great. I have used your website for a month straight and not once have you offered a free night stay at best western. Thank you Rebecca millard 905 758 9965 Millardr48@gmail.com
Stayed in May 2024
Reviewed: 21 May 2024
Steve
CanadaToo much outdoor noise filtered into the unit
Location
Stayed in March 2024
Reviewed: 27 April 2024
Paul
CanadaThe only problem was with our coffee maker...didn't work and at 6:00am we had to call for a replacement, however they quickly came and everything was fine.
We were upgraded to Sheraton which was adjoining Best Western...much appreciated. Bed was very comfortable, room spacious, and area quiet.
Stayed in April 2024
Reviewed: 21 March 2024
Dustin
CanadaHard to find parking, no free breakfast, thin walls.
Clean, modern/renovated, great location, great value, friendly staff.
Stayed in March 2024
Reviewed: 16 March 2024
Michael
CanadaDidn’t like the bathroom door. No privacy. Just a sliding barn door and had a huge opening along the side. I was a long dangerous walk to the pool. The pool itself was nice, clean and well maintained but any senior or anyone that didn’t take there time and really watch their step would trip or slip on all the ups and downs or water all over the floor through out
Location was good and the room was refreshed and clean.
Stayed in March 2024
Reviewed: 22 February 2024
Yahyia
United StatesVery quiet, nice and clean.
Stayed in February 2024
Reviewed: 15 February 2024
Doreen
CanadaGood for one night stay. Nice the Sheraton is connected to use restaurant. Staff allowed us to register early.
Stayed in February 2024
Reviewed: 12 February 2024
Martin
CanadaThe shower curtain allows for the water to go to other parts of the bathroom when taking a shower.
Convenient location and cleanliness of the place.
Stayed in February 2024
Reviewed: 23 January 2024
4387385024
CanadaThe complementary pool and gym facility offered to all the guests are great, good to keep the children busy. The room is very very spacious.
Stayed in December 2023
Reviewed: 10 January 2024
Adrienne
CanadaBed and pillows were very comfortable and had a great sleep. Desk staff were friendly.
Stayed in December 2023
Reviewed: 9 January 2024
Suzanne
CanadaNothing to note
Great location to meet up with close friends living nearby. Staff very helpful and knowledgeable
Stayed in December 2023
Reviewed: 19 December 2023
Bob
CanadaNot the location's problem but the police had to be called because of a fight in the main hallway. Access was blocked of course until the participants were taken aside to their room.
Quiet and good location as well as convenient restaurant.
Stayed in November 2023
Reviewed: 15 December 2023
John
CanadaThe parking was a bit tough because they share the parking lot another hotel plus Tim Hortons.
Good location, restaurant is good food. Staff was friendly
Stayed in December 2023
Reviewed: 15 December 2023
Angie
United StatesParking lot needs to be bigger
The room was nice and loved the room service
Stayed in December 2023
Reviewed: 10 December 2023
Brianne
CanadaLocation is great. Great value for price
Stayed in December 2023
Reviewed: 5 December 2023
Esther
CanadaThe mobility shower. Water would splash out on the floor.
The pool and sauna and close to stores.
Stayed in December 2023
Reviewed: 7 November 2023
Bo
CanadaOld TV Clients are noisy Dog barking all evening across the door Police came because someone abandoned a woman and a baby
Large room. it has large pools Basketball, etc.
Stayed in November 2023
Reviewed: 7 November 2023
Ashley
CanadaOutdated
Cheap
Stayed in August 2023
Reviewed: 4 November 2023
Kaiylah
United KingdomHow far out it was
How clean
Stayed in September 2023
Reviewed: 3 November 2023
Emily
CanadaThe staff could not see that I had paid for the booking, and kept insisting I pay again until they looked directly on the booking site. They were also not able to coalesce my two separate reservations, so I had to check out of my room (at the desk, not actually leave the room) and pay a second deposit for the same room, and then have the conversation all over again that the room had not been paid for which they eventually discovered it had. They were very nice, but it was a waste of 15 minutes of my life twice because they have not been trained on how their company allows bookings to be made.
very clean and comfortable
Stayed in November 2023
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