The hotel requested an additional form to be sent to confirm the booking, which was a pain as we didn't have easy access to a printer and it was not editable. Lots of signs and rules about towel deposits, seems like they have had a lot of towel thieves previously.

Great location close to the ferry and a short walk to the split. Very comfy bed! Coffee available in the morning and water available for free. Provided specific towels for use on the beach which was great. Room a bit tired but had everything you need.

Stayed in November 2024

No issues in our stay.

We checked in for one night so didn’t stay too long but it was comfy and clean.

Stayed in October 2024

- other patrons banged on the door at about 10pm, then we're incredibly loud before 6am (not really hotel's fault) - coffee was rarely available. Generally made after 8:30am and only available until 10:30/11am iirc.

- extremely comfortable bed - air con - hot water

Stayed in September 2024

There is no kitchen, but there is a fridge in the room, microwave and toaster in the lobby. Water pressure was not the best and one of the bathroom showers trickled (the other one was better). Could use a new shower head. Would be nice if there were bikes available to use! Front door slams at night, would recommend installing a stopper.

Stayed in the dorm/hostel room. It appears to be brand new (as of August 2024). The beds are extremely comfortable (not just for a hostel but in general) and there are curtains around each bed, which sold it for me! No kitchen, but fridge in the room, microwave and toaster in the lobby. Aircon is only on 7pm to 10am. Each bunk has an outlet, light, and a safe box. The sheets and pillows are cozy. The room gets cold at night but the front desk has blankets available. I also noticed my bed didn't have a board underneath so after alerting the desk about it, they got right on it. The staff is very nice and happy to help. The room is exceptionally clean. Prime location. It is also quiet, tucked away from the main street and I slept like a baby. Would stay here again!

Stayed in August 2024

We could hear all the noise from the street, which was a bit annoying in the morning, even thought we had ear plugs. The hotel requested for a form to fill and send back before arriving, in order to complete the reservation, which was a bit inconvenient.

The bed was really large and the AC worked well, which is super needed in Caye Caulker. The room was clean. The location is really good, the island is not so big so you can walk from the hotel to most of the attractions, and from and to the ferry as well.

Stayed in August 2024

Location was great!! Central but still quiet. Big room, comfy bed, great a/c!

Stayed in July 2024

Great location

Stayed in July 2024

Perfect for a quiet stay but not if you want to meet people as the dorm was pretty empty.

Good dorm size for the amount of beds. Curtains, plugs and lights in each bed. Super clean and good private bathrooms. Free water supplied!

Stayed in July 2024

Good location, hospitable staff, spacious room with balcony. Water provided. Great shower.

Stayed in June 2024

Tap water in Caye Caulker has sulphuric smell, so all the bathrooms smell.

Good size room

Stayed in June 2024

The bathroom sometime smells a bit odd

Very good airconditioning and bed

Stayed in May 2024

There was no TV.

The room was comfortable and cozy.

Stayed in June 2024

If your windows face the road, it can get noisy, generally becomes very quiet after 10pm

The room is spacious, shower has warm and cold water, good pressure, plenty towels, fridge, huge bed, complimentary fresh water at the lobby

Stayed in May 2024

One of the rooms had high and hard pillows, though the beds were comfortable

Loved the free coffee and it was delicious!

Stayed in April 2024

Much better value than other similar priced places in the area. Nice big room and bed, staff friendly, nice central location

Stayed in May 2024

That fire exists were blocked and locked

It was great and staff was helpful

Stayed in May 2024

I had to close the toilet door as there was a bad smell that came through to the bedroom which was overpowering through the night. I had to make sure the fan was on to get rid of the smell. The water downstairs would have been better if it was chilled and not at an ambient temperature.

The staff were really friendly to me, and the hotel itself was really clean. The bed was very comfy, and I felt safe when in the hotel.

Stayed in May 2024

No swimming pool.

Staff was great,location excellent service really good would definitely recommend it to friends.Would be perfect if it had a swimming pool.

Stayed in May 2024

After booking I received a form to complete, with my credit card details etc... but it was a photo (jpg) file not a pdf or word template so I couldn't easily fill it out on my phone and was already traveling at the time. Luckily I was able to physically go to pay, to protect my booking, as the wording of the email saying payment had to be taken within 24h of receipt would have worried me otherwise - if the bill needs paying in advance, why not have Booking.com take payment at the time of reservation? On arrival, there was also the matter of having to leave credit card details or a 100usd refundable security deposit, which (although not uncommon in much nicer hotels in the island than this one) was a surprise to me in this one - had I known in advance I would have had them ready but my items of value were buried within my bag for safekeeping. It was only a little bit of a hassle but I didn't like it, and think here are better ways to deal with both these elements of the booking. Also, not a complaint, but worth noting for future guests that the bathroom tap/faucet does not turn, it operates on a pivot... I've never seen one like that before and it confused me for far longer that I'm proud of! :D

It's definitely not a new hotel - the rooms & ñobby have a quite dated appearance - but my room was spotlessly clean and towels, sheets etc were good quality & seemed quite new . Coffee & tea in the morning, and drinking water refills at any time, were a nice touch. Although I had been expecting to leave my bags with them for safe-keeping until my room was ready, they were able to give me my room early instead which was a nice surprise - I wouldn't have liked to leave them in a heap.under the stairs with other guests' bags (a group arrived right before me and ditched their stuff there) so it was especially nice to not have to. I also liked the security measure of having a coded entry door at night, and the hotel's proximity to a good supermarket & local places to eat.

Stayed in April 2024

Noise on balcony (near electricity generation plant) but generally nothing to dislike

The staff are really lovely, coffee in the morning, location good for the ferry and restaurants, good value. The hotel had a really nice ambience

Stayed in April 2024

They didn't have a TV!

The staff was beyond friendly. The location was absolutely perfect.

Stayed in March 2024

No curtain in the shower. It becomes messy when you shower. Could be easy fix

Stayed in March 2024

Nothing really. They don’t do breakfast but loads of good breakfast places close by

Good location for ferries & all restaurants & bars

Stayed in March 2024

The staff was very supportive and welcoming. The room as described. There was coffee in the hall every morning. All was perfect! Highly recommended!

Stayed in March 2024